Cable Dahmer of Kansas City
Kansas City, MO
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My new vehicle purchase at Cable-Dahmer was by far my best experience among many dealerships throughout the years. I have been a Loyal Ford Motor Company supporter for the past 18 years. This loyalty w best experience among many dealerships throughout the years. I have been a Loyal Ford Motor Company supporter for the past 18 years. This loyalty was directly attributed to exceptional customer service that was provided by a small town dealership known as Interstate Ford in Saint Joseph MO. Unfortunately they were bought out by a large dealership and customer service became a thing of the past. With quality/ customer service a priority, I turned to an acquaintance (Kristie Nichols) for advice. Through her words, I decided to give Cable-Dahmer a try and I couldn't be more happy that I did. She suggested that I speak with Jeff Davis for his great knowledge and experience with all vehicles. Jeff was awesome! He had answers for all my questions and was very thorough on every model that I asked about. Jeff even stayed late to work around my schedule. Jeff provided the exceptional customer service that I had been looking for and provided me with the exact information that made it clear my next vehicle would be a Chevy from Cable-Dahmer. The exceptional customer service didn't end there. After I decided on a vehicle, the finance manager provided me with the knowledge necessary to make wise decisions on extra care plans for my vehicle without putting me to sleep. His professional attitude and experience helped make the closing go on without any problems. He even provided me with a rate that couldn't be matched... I didn't even have to ask!! Thanks Cable-Dahmer! I'm looking forward to my next new vehicle purchase. More
The Sales Consultant Chris Knox, was excellent with service. He was very straight forward with all answers that showed me he was knowledgable of all questions asked. He went above and beyond along with service. He was very straight forward with all answers that showed me he was knowledgable of all questions asked. He went above and beyond along with Finance Director, Eric Ficenec to get me in my brand new vehicle. I really appreciate everyone who assited me with the process. Thanks, Amanda, & General Sales Manager Daryl Brown for being friendly and showing you care about your customers. You guys are all great and keep striving for customer service excellence because in my book, you all exceed this expectation. More
Christina was very out going and made the purchase a delight I just love my new truck and I have already told my kids to go there to buy them a new one.We were shown several truck and test drove a 2010 delight I just love my new truck and I have already told my kids to go there to buy them a new one.We were shown several truck and test drove a 2010 but decided the better deal was with a 2011. This is my first purchase of a brand new vechile. More
The Sales person was very freindly and kind as soon as I walked in the door. She was very informitive and answered every question that I asked. The sales person was eager and willing to work with me. The walked in the door. She was very informitive and answered every question that I asked. The sales person was eager and willing to work with me. The sales person gave me a great deal on my new car and I was very satified. More
All at Cable Dahmer were friendly and helpful with entire process. This is fourth vehicle purchased at Cable Dahmer. Salespersons Vida Morgan and Christina Dennis are the BEST. Eric Ficenec is a terrific fia process. This is fourth vehicle purchased at Cable Dahmer. Salespersons Vida Morgan and Christina Dennis are the BEST. Eric Ficenec is a terrific fiance director. I will recommend Cable Dahmer to my friends and family. More
I really like the customer service that I received from Christina and Eric. They were both very nice and professional. I would recommend them both to my family and friends when they are ready to purchase a Christina and Eric. They were both very nice and professional. I would recommend them both to my family and friends when they are ready to purchase a car/truck. Thank you! Sharnell Patton - Buyer More
The ladies and gentleman at Cable Dahmer did a good job on getting me into a new truck with no money down, a very good warranty, and good trade in value for my old truck. It was a quick process also. I r on getting me into a new truck with no money down, a very good warranty, and good trade in value for my old truck. It was a quick process also. I recommend Cable Dahmer to anyone looking to buy a new vehicle. More
Our salesperson, Shane Morgan, was very friendly and very helpful. He answered all of our questions and more. Even after we got home and had a few questions, he responded to them all. We found the vehicle helpful. He answered all of our questions and more. Even after we got home and had a few questions, he responded to them all. We found the vehicle on the internet, called, and he was more than willing to help. More
Kathleen Spurrier was the on-line contact who arranged an inspection of the new vehicle I was interested in. I did purchase the vehicle I was interested in. It was a very satisfactory experience, and the sa inspection of the new vehicle I was interested in. I did purchase the vehicle I was interested in. It was a very satisfactory experience, and the salesperson, Alejandro Garcia, was a pleasure to work with. He was professionally congenial, confident, friendly, and knowledgeable. I confided in him the very bad experience I had with the north dealership in 2006, but he completely erased any bad feelings that remained over that. I really enjoyed working with him putting this deal together. I also confided in Alejandro that I had 30 years experience working in the automotive business. In those 30 years of association with car salespeople, I became very weary and skeptical of dealership sales tactics. I can tell you that this transaction was nothing like what I observed in the past. Everyone I had contact with displayed a professionalism I had seen very little of in the past. I was first presented with sales numbers that were in line with the information I had researched, I was offered a fair deal for my trade in, and I was offered all the add-ins, but when I declined some I was never pressured in any way. I especially appreciate the dealership's willingness to get the vehicle to the south dealership, nearer to me, for inspection and delivery. I will definitely make sure I tell all my associates and friends about this experience. More