Cable Dahmer of Kansas City
Kansas City, MO
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Customer Service Review for Cable Dahmer Chevrolet (103rd & State Line) I recently visited Cable Dahmer Chevrolet on 103rd and State Line to get my 2018 2500HD serviced, and I couldn’t be more impressed w & State Line) I recently visited Cable Dahmer Chevrolet on 103rd and State Line to get my 2018 2500HD serviced, and I couldn’t be more impressed with the outstanding customer service provided by Makayla and Ivan. Ivan is usually my go-to guy for all things service-related, but he was off work today. Thankfully, Makayla stepped up and went above and beyond to assist me. She took the time to pull up all of my service records and even located my current warranties, providing me with their end dates. It was a huge relief knowing I can enjoy stress-free vehicle coverage for a while! Makayla also gave me excellent advice on what should be prioritized for service next to prevent potential major issues down the road. She even provided a detailed “quote” printout for those services, which was extremely helpful. Additionally, the service technicians performed a complimentary multi-point inspection on my truck, identifying more areas to address in the future—a great example of the proactive care this dealership provides. Although I live in Gladstone, MO, I gladly make the drive from the Northland to this location because of the exceptional customer service. From purchasing my truck to routine maintenance, the team at Cable Dahmer Chevrolet on 103rd has consistently earned my trust and loyalty. Thank you, Makayla, Ivan, and the entire service team, for your professionalism and dedication to keeping my truck in top condition. You all truly go above and beyond! More
Professional Service, fantastic team, excellent communication, first quality work. I would recommend Cable Dahmer of Kansas City as Five Stars! communication, first quality work. I would recommend Cable Dahmer of Kansas City as Five Stars! More
The best . Dealership in Kansas City. , always takes care of my car needs and very knowledgeable of what your needs are. Dealership in Kansas City. , always takes care of my car needs and very knowledgeable of what your needs are. More
I appreciate all the good service from cable-Dahmer. Ian is a good service representative. I already submitted a 5 star review. I left my car there for 4 days before driving it home. I went to clean it Ian is a good service representative. I already submitted a 5 star review. I left my car there for 4 days before driving it home. I went to clean it out 5 days later and found I had left a purse in the car that I was looking for. It had 3 $25 Cracker Barrel gift cards in it which was missing. Can you please ask if anyone has it to put it somewhere anonymously. I’ve contacted the person who gave us the gift cards who is looking for the receipt to cancel them or find who may have used them. My name s Cynthia Prather More
The employees were very polite and informative. The waiting room was very clean and inviting as well as the bathroom was clean and very well air-freshened. The waiting room was very clean and inviting as well as the bathroom was clean and very well air-freshened. More
Pick up and drop off service is great. After that it goes downhill. Lane manager wanted to sell me manifold bolts and ball joints. The vehicle was towed in for customer diagnosed fuel pump After that it goes downhill. Lane manager wanted to sell me manifold bolts and ball joints. The vehicle was towed in for customer diagnosed fuel pump failure. Repaired. But they didnt replace the lines and say they test drove it. The vehicle smells like an open can of gas in a garage. I guess I should be happy no sparks ignited my 5000lb boom boom. More
Bought a used truck from this dealer. We were told it went through their inspections. Within a week we noticed transmission issues. We took it to Dahmer in Topeka and found out that the t We were told it went through their inspections. Within a week we noticed transmission issues. We took it to Dahmer in Topeka and found out that the transmission was shot. Called the dealership in KC and left messages which were never returned. Luckily we bought the extended warranty. After warranty company finally got their act together, a month later, we finally got the truck back. We then got the title in the mail and the dealership only put my husbands name on it. We now have to pay another $25 to have my name added. Worst experience we have ever had buying a vehicle. More