Cable Dahmer Kia of Lee's Summit

I tried for a week to set a service appointment. I was never able to talk to an actual person. Every time I called, I was sent to an individual's voicemail. I left several messages and never recei I was never able to talk to an actual person. Every time I called, I was sent to an individual's voicemail. I left several messages and never received a call back. I even contacted the main line of the dealership and was not listened to and was sent to the same voicemail. I guess they do not need my business. Unfortunate, as I am a new car owner and would be giving them all of my business. Very very poor customer service!!!!!! More

I have had my car in for service many times and didn't have any issues, but the last couple of trips have been very bad. Today I made an appointment to have a state inspection done at 1:00. After waiti have any issues, but the last couple of trips have been very bad. Today I made an appointment to have a state inspection done at 1:00. After waiting an hour and 45 minutes, I went back to ask if it was about finished. They had not even taken it in yet and said it would be probably another 45 minutes. I had to take my daughter to a medical appointment, so I had to leave without the inspection. An inspection takes like 20 minutes. When someone makes an appointment at a specific time they should not have to wait that long without being at least told that they are running behind schedule. I Will not be taking any of my cars back there anymore, since this is the second time in a row that the service department has been this bad. Time to find a new service center for cars. More

Just want to report my experience related to a recent purchase of a pre-owned Sorento. There were some wrinkles in closing the deal. A feature was missing that I needed to close the deal. Christina purchase of a pre-owned Sorento. There were some wrinkles in closing the deal. A feature was missing that I needed to close the deal. Christina Dennis, the Sales Associate, promised the feature would be added later after the sale. I was skeptical but went ahead and purchased the vehicle on a promise the feature would be ordered and installed later. I have to say I was pleasantly surprised when Christina told me the parts were in and I could bring the vehicle in for installation. She proved to be a person with integrity and I will be recommending her to my friends in the future. I also realize she could not have been successful if Cable Dahmer Kia wasn't committed to the same level of integrity that Christina has. I want to thank Christina and the Cable Dahmer team for a pleasant surprise and experience. Regards, Doug Morgan Blue Springs, MO More

We did NOT buy a car.We went to just look at a 2021 KIA We did NOT buy a car. We went to just look at a 2021 KIA Telluride. Chris Hawkins was the salesman assigned to us. He was friendly and knowledgea We did NOT buy a car. We went to just look at a 2021 KIA Telluride. Chris Hawkins was the salesman assigned to us. He was friendly and knowledgeable. He offered to value our car for a trade. However, I just wanted to take a look at the Telluride. We were introduced to Destiny, a sales manager. And lots of information was taken. It took 45 minutes before we could just look at a car. Once we started looking, we were told the Tellurides were being sold for $5000 over MSRP (not shown on the website). We immediately decided against the car. Destiny then arrived and started hard-selling the car. We didn’t even want this specific model, and we didn’t even take it for a test drive...but she wanted to start negotiating money despite us saying, multiple times, that we were no longer interested. She told us she sold several Tellurides over the weekend...so we told her she obviously has buyers for the cars at $5000 over MSRP, and wished her good luck. But she just kept pressuring us to negotiate. We finally escaped her bulldogging. Chris then met us outside and very reasonably let us know that he would contact us if he found a model that we actually wanted for a more reasonable price. Chris seemed like a good guy to work with. Good luck to you if Destiny is across the table. More

Thank you Christina Dennis for my new car you explained everything in detail you made it real simple without waiting for hours. We appreciate your friendliness everything in detail you made it real simple without waiting for hours. We appreciate your friendliness More

Times are hard right now, and every penny counts these days. Christina Dennis understands the importance of our dollar and the value needed for the longevity of a new, used vehicle for our family. We coul days. Christina Dennis understands the importance of our dollar and the value needed for the longevity of a new, used vehicle for our family. We could not be happier with our purchase Christina Dennis was awesome! She was highly accessible via phone, email or in-person to address any questions or concerns. We will continue to work with Christina to purchase any future cars for our children or ourselves. Thank you, Christina, for caring about our needs over making a sale!!!! More

Christina Dennis is an awesome saleswoman very knowledgeable and great to work a deal with will definitely be back!!! She is highly recommended to everyone!!! knowledgeable and great to work a deal with will definitely be back!!! She is highly recommended to everyone!!! More

I bought a car from Cable Dahmer and sales rep Christina Dennis . A year later I can honestly say I am still satisfied with the car Christina found for me. The car looks great and runs well. Thank you Chris Dennis . A year later I can honestly say I am still satisfied with the car Christina found for me. The car looks great and runs well. Thank you Christina for making the experience so much easier More

bought car and brakes started grinding in 2 wks. They refused to fix it saying I have about 2 months left which is not going to be covered with my 30 day warranty. Not cool refused to fix it saying I have about 2 months left which is not going to be covered with my 30 day warranty. Not cool More

We were hurried.passed from one sales person to a pushy sales man.back to sales person.wasnt given o percent.no reason why.car was almost out of gas sales man.back to sales person.wasnt given o percent.no reason why.car was almost out of gas More