Cable-Dahmer of Kansas City - Service Center

very shocked they would lie Cable dahmer was going to charge me for something I didn't need to be fixed on car. Bad business. Said I needed a oil gasget and new seal. Nope didn't Cable dahmer was going to charge me for something I didn't need to be fixed on car. Bad business. Said I needed a oil gasget and new seal. Nope didn't need, needed a new oil plugg. Donna the manager said it would leak in a month and it has not leak. More

Disrespectful I took my 2010 Chevy Impala there for a repair picked it up about 5:45pm went to Mcdonalds & it wouldn't come out of park called they closed at 6pm me I took my 2010 Chevy Impala there for a repair picked it up about 5:45pm went to Mcdonalds & it wouldn't come out of park called they closed at 6pm me & my daughter had to walk home called them the next day Nicholas stated it wasn't there fault, I would need to tow it myself & I should've called last night & being upset will get me no where!! I called the tow co they went up under the driver side the same place where the repairs were done & tried to move with no luck & honest Nicholas said that wasn't the same place the repairs were done!! Wow what a stand up place!!!!! Never will I go back!!! More

Strut repair - 2007 Chev Corvette In order to sell my GREAT CONDITION 2007 Chevrolet Corvette convertible, interested buyer wanted to use Cable Dahmer for a mechanical inspection. The In order to sell my GREAT CONDITION 2007 Chevrolet Corvette convertible, interested buyer wanted to use Cable Dahmer for a mechanical inspection. The buyer was told by an unnamed service employee (no registered technician listed on the service ticket) that the struts were leaking, and could go out at any minute. This car has 36,000 miles on it. Brake measurement was significantly off, and the Goodyear run/flats ($1,700 set) with 8,000 miles on them were too noisy. But they were all too glad to replace the struts for $2,500. Hendrick Chevrolet, who has done ALL my Corvette service, and who is a Top 10 Corvette dealer in the country, looked at my car today. A certified technician was listed on the service ticket, and they were more than happy to explain how struts work in this type of car. It is normal to have slight spray from struts - if they were going out, there'd be a puddle of a quart of fluid on the garage floor. There was no sign of leaking. They did not recommend replacement, nor did they find a huge issue with tires. Slight cupping, but normal wear. You cannot rotate tires (different sizes front/back). Also the brake measurement was significantly lower from Cable Dahmer than what was measured by Hendrick. I'm angry that some $12/hour employee scared my potential buyer with false information and exaggeration on a vehicle they likely aren't certified to work on, much less have experience with. AND they would be happy to charge me $2,500 to make an unnecessary strut replacement on a car with 36,000 miles. I'm also angry that my potential buyer paid $89 for this crappy information which isn't true. Based on this experience, I will never bring ANY vehicle to this shop, and I will spread the word to all my friends about my experience. When my husband confronted them with Hendrick's inspection ticket, all they could say was that was their "interpretation". They apologized, but they cost me the sale of my vehicle. Buyer got scared that there was some major mechanical problems stated by the Cable Dahmer service guy, and backed out of the sale. More

Strut repair I went in about 2 weeks ago and I was very disappointed with the pricing, the struts on my car were new, just needed to be taken off anf put back on, I went in about 2 weeks ago and I was very disappointed with the pricing, the struts on my car were new, just needed to be taken off anf put back on, i guess it wasnt installed correctly, well they charged me $982.00 for ONE (1) single strut, then i still needed the other repaired as well and when I asked how much they said the same as i had just paid, so of course I took it elsewhere, and was charged about $75.00 total! Then after spending almost $1000.00 the don't even offer a courtesy car wash for customers...so with that being said I don't believe I will be taking m car back to this store! Very upset at how much I wad charged and I checked the price myselg at the part store...I should not have taken my car here....OVERPRICED# More

Body Shop Experience My car was serviced at the Collision Repair center and I was very satisfied with the customer service and the quality the team put into making sure th My car was serviced at the Collision Repair center and I was very satisfied with the customer service and the quality the team put into making sure that the customer is completely satisfied with their work. I would recommend them for body work. Everyone was very friendly and easy to work with and understanding about any issues I had in regards to my vehicle. More