Cable-Dahmer of Kansas City - Service Center

Excellent Service For someone to actually listen to the issues that you are having with your vehicle to getting the loaner car themselves so you can be on your way, Phi For someone to actually listen to the issues that you are having with your vehicle to getting the loaner car themselves so you can be on your way, Phil Spurrier is who I keep coming back to at Cable Dahmer. We have brought all of our vehicles to him because we know that it gets done right and as fast as possible. We will keep coming back to this dealership all thanks to him. More

Warrenty work Took my 2009 pontiac gt in for warrenty work and had front end work as well as alternator replaced. When picking up I was on lunch break so had to get Took my 2009 pontiac gt in for warrenty work and had front end work as well as alternator replaced. When picking up I was on lunch break so had to get back to work as quickly as I could. They pulled it around and was screaming a belt noise. I took it as maybe belt needed to be getting replaced. Upon getting back to work and getting off I started and thought to my self this is way to loud. Popped the hood. They didn't put the belt back on the Ac unit. It was wrapped around the crank shaft burning through. Also from a glance I noted tool damage to metal hoses causeing them to look all chewed up. This is just what I can see at a glance. Called up there and was told mechanic noted belt was slightly worn. This is how they deliver it to me after 1600 in work? I thought there was a reason people pay top dollar and get ripped off a dealerships. For quality and garunteed work! Won't be back there More

Incompetence all around Buying experience-sucked, worst ever put of 12 new cars bought in my lifetime. Actually salesman Prince was great, everyone else though was the absolu Buying experience-sucked, worst ever put of 12 new cars bought in my lifetime. Actually salesman Prince was great, everyone else though was the absolute worst. The purchase came with free oil changes for two years. First one i leave with a scratch on the steering wheel. Second one was just fine, nice and quick too. Third time they tell me the wait is over 3(yes three!) hours. I understand places get busy but as a sevice center I don't how you can staff so poorly. Fourth free one (and thankfully the final one) was this morning. It took about an hour which is perfectly fine for a Saturday morning. But after I leave I get about half a mile away and notice smoke rolling out from under the hood. Pull over and open it up and there is oil EVERYWHERE! I go back and the guy is very professional and apologetic about it and they clean it up, but that is just seriously the most ridiculous thing to happen for an oil change, to spill it like that and not even clean it up. So to summarize, sales process pretty much sucked and 3 out of 4 oil changes sucked. More

Great service team at Cable Dahmer Greeted with a smile as usual. Nick was awesome. I really like the nice, clean waiting area, too. I had a problem with low tire pressure. Nick warned Greeted with a smile as usual. Nick was awesome. I really like the nice, clean waiting area, too. I had a problem with low tire pressure. Nick warned me that I may have to have new tire if the existing couldn't be fixed. I appreciate him telling me this because when he told me I had to buy a new tire, I didn't feel like it was a surprise. They worked quickly to get the tire on and get me on my way. I never dread going to Cable Dahmer if my car needs service, because I know the job will be done right and I won't be gouged on price. They are very upfront about the work and the cost. More

Friendly staff All of the staff are very kind and helpful. Aaron, who assisted me, always has a wonderful smile and pleasant personality. Even though I was there bec All of the staff are very kind and helpful. Aaron, who assisted me, always has a wonderful smile and pleasant personality. Even though I was there because of a problem, they made the experience great. More

Great Service Check-in was fast and courteous. Loaner was ready. Tasks were completed earlier than anticipated and I was able to pick my truck up and beat rush ho Check-in was fast and courteous. Loaner was ready. Tasks were completed earlier than anticipated and I was able to pick my truck up and beat rush hour traffic home. Great job guys. More

Great people - great product! As usual - friendly, knowledgeable people that take pride in their work. Just wish you were closer to my home. Don't mind getting service, when it i As usual - friendly, knowledgeable people that take pride in their work. Just wish you were closer to my home. Don't mind getting service, when it is as quick and painless as this instance. More

Good Place With Great People Went in for a oil change and ended up going home in a brand new car... So I would like to thank Ms. Elizabeth, Christina Dennis and Kari for providing Went in for a oil change and ended up going home in a brand new car... So I would like to thank Ms. Elizabeth, Christina Dennis and Kari for providing excellent customer service and changing my mind overall. More

Great Customer Service We were treated in a friendly and professional manner by April. She kept us informed of what was needed, the cost and how long it would take. We wer We were treated in a friendly and professional manner by April. She kept us informed of what was needed, the cost and how long it would take. We were pleased with April's help and the work Cable-Dahmer performed. More