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Cable Dahmer Chevrolet of Independence

Independence, MO

3.6
638 Reviews

1834 S Noland Rd

Independence, MO

64055

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638 Reviews of Cable Dahmer Chevrolet of Independence

May 04, 2014

Best People, Best Service, Best Dealership I have been buying my vehicles and referring my family and friends to Marty for years. Marty is always available with a friendly smile! I like the pe More

by JESJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Dahmer , Jeff Cox, Saul Ruiz, Clayton Ward
May 05, 2014 -

Cable Dahmer Chevrolet of Independence responded

We appreciate you taking the time to share your feedback with us. We try our best to make every sales or service experience easy and I am glad that your recent visit with us was a pleasant one. Your feedback is a testament that we are doing the right thing, and we thank you for spreading the word about your experience with us. We look forward to working with you again on your next service appointment. Best regards, Marty Dahmer, (800)-966-9234.

May 03, 2014

2 for 2 We visited a dealership closer to home and they wanted a higher down payment for a truck that was not even close to what I wanted. I emailed Micky and More

by The4Arellanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky McRae
May 05, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle-purchasing experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we hope that you're enjoying yours. We look forward to working with you again very soon. Best regards, Marty Dahmer, (800)-966-9234.

May 03, 2014

Super mom Mickey is the best! Informative, respectful, over the top service. My next purchase will be with her and Cable Dahmer. I would consider no other. More

by lisanordike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky McRae
May 05, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you for writing about your visit with us. Mickey is an asset to Cable Dahmer Chevrolet and it is encouraging to hear that she earned your repeat business by delivering our trademark informative and respectful service. Please continue to visit us whenever you have questions about your car, and we'll continue to provide great service. Warm regards, Marty Dahmer, (800)-966-9234.

May 02, 2014

Thanks Micky for all your help We had great sales person (Micky) and everyone else in the finance dept. Thanks a lot everyone for all the help Michael and Debra Dismang More

by Tasman64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey, Micky McRae, Clayton Ward
May 05, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you for taking your time to share your feedback with us. I am happy to hear that Micky was able to help you throughout the process. Please don't hesitate to contact us if you have any further questions about your vehicle. Warm regards, Marty Dahmer, (800)-966-9234.

April 29, 2014

Great experience This dealership worked hard for me. I did a lot over the phone due to the distance of the dealership to my home. Everything they said about the vehicl More

by cory1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Snyder, Monique Cobbins
Apr 30, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by providing correct information and personalized service. Thank you for recommending us to your family and friends, and we look forward to working with you again soon. Warm regards, Marty Dahmer, (800)-966-9234.

April 29, 2014

Amazing Experience! My husband and I had such a fabulous car buying experience. Everyone we dealt with were very helpful and knowledgable. We couldn't be more pleased wi More

by ladyjenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrill Bass, Frank Vigliaturo, & Raul Salazar
Apr 30, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you for sharing you wonderful feedback with us. We're completely dedicated to providing top quality customer service and we're ecstatic to hear that your experience reflected this dedication. Each employee of Cable Dahmer Chevrolet is helpful and knowledgeable, and it is magnificent to know that you had a fabulous car buying experience with us. Please continue to visit us whenever you have questions about your car, and we'll continue to provide great service. Warm regards, Marty Dahmer, (800)-966-9234.

April 29, 2014

Exceptional dealership and people! We really feel valued as a customer at Cable Dahmer. We have purchased many cars at many different dealerships over the years, none take care of th More

by Hicks755445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2014 -

Cable Dahmer Chevrolet of Independence responded

We appreciate the time it took for you to give us this feedback. At Cable Dahmer Chevrolet, we value our customers and we try our best to stand out from other dealers in terms of service excellence. I am very pleased to hear that our consistent professionalism and great customer service has earned your loyalty to our dealership. It would be wonderful to work with you again in the future, AND Please don't hesitate to call us if you have any concerns about your car. Best Regards, Marty Dahmer, (800)-966-9234.

April 26, 2014

Awesomeness!!! We have purchased many vehicles over the years and I must say, Beth Mason was the best in sales we have ever experienced anywhere! Beth is extremely k More

by karie210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Mason
Apr 29, 2014 -

Cable Dahmer Chevrolet of Independence responded

Thank you very much, Karie, for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. Also, we are sincerely pleased to know that Beth's efforts have made the difference in your car buying experiences, and she is a valuable team member, indeed. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best Regards, Marty Dahmer, (800)-966-9234.

April 21, 2014

Lack of respect I called the service department 3 weeks ago when the GM recall went and was informed that my car did not fall under the recall at the moment. Somethin More

by sfox1782
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marty Dahmer
Apr 21, 2014 -

Cable Dahmer Chevrolet of Independence responded

Miss Foxx As we discussed today in person, I apologize for any misunderstandings that we may have caused. Our goal is not to upset our guests but make there experience world class. Clearly we have failed you and for that I apologize. As for your recall. As we talked about today in my office, the recall was recently expanded to the 2010 model which before was not affected. As for the loaner car that was provided to you at no charge for the duration of time necessary to conduct a thorough and complete repair, enterprise rental car was utilized as per General Motors guidelines. At the end of the day a recall, specific in nature as yours, is a delicate and serious matter. I can assure that our staff takes this very seriously placing your safety as the top priority. We at times fail to convey the type respect and professionalism that we should and for that I take full responsibility. We strive for perfection but unfortunately at times fail. We spend hours training, tracking and tweeting our processes to insure that a WOW customer experience occurs at every transaction. In closing I will tow your vehicle to any Chevrolet dealer in town if you feel for a second that we cannot accommodate your repair. My intent is to satisfy you even if it means that a competitor will earn your future business. Respectfully Marty Dahmer

Apr 22, 2014 -

Cable Dahmer Chevrolet of Independence responded

I want you to know that your feedback is greatly appreciated. At Cable Dahmer Chevrolet, we continuously strive to improve as a business. Reviews like yours help us learn more about the areas in which we need to progress. I would like to apologize for your recent dissatisfaction with our service department. Delivering fantastic customer service is our top priority and I'm sorry that you left our dealership feeling cheated and disrespected. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Sincerely, Donna Burns, (816)-508-2520, dburns@cabledahmer.com.

April 12, 2014

Jeff Cox is wonderful! Jeff helped me through the car buying process, making it easy and pleasurable. He is enthusiastic and friendly and incredibly helpful and knowledgeabl More

by Diagrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cox
Apr 14, 2014 -

Cable Dahmer Chevrolet of Independence responded

We appreciate you taking the time to share your experience with us and are happy to hear that Jeff was able to help you throughout the car buying process. At Cable Dahmer Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pleasurable as possible for all of our customers. We look forward to working with you again soon. Best regards, Marty Dahmer, (800)-966-9234.

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