Cable Dahmer Chevrolet of Independence

Lack of respect I called the service department 3 weeks ago when the GM recall went and was informed that my car did not fall under the recall at the moment. Somethin I called the service department 3 weeks ago when the GM recall went and was informed that my car did not fall under the recall at the moment. Something felt wrong with my car so I called this morning at 11:26am to inquiry if it had been added. I was informed by the young male that I talked to it had been added. I was told it was and that they had the parts on hand. I said I couldn't bring it in tomorrow as I have to go back to work. He said I could drop it off today. I told him I would be up there shortly. I arrived at the service department at 12:30 and they had no idea I was coming because the person on the phone didn't write a ticket. After talking with the service advisor, he informed me that they only had one of the parts needed and that I would be put in an Enterprise car instead of a loaner from them like I was informed on the phone. I told them I was told I would have no expense out of pocket and that Enterprise will charge a deposit. They said that's not true and I said it is because I just had one when my car was getting the bumper repaired. I had the money to pay the deposit, but now its more of a principal of being told one thing and another thing happening. It also went from a 2 to 3 day repair job to one without an end in sight. How in an hour could that change? Why is it that as a female they treat me like I am a complete idiot when it comes to my car? I am not. I am a well educated woman. No one can explain what happened and why I wasn't told upfront they didn't have all the parts. Had the service man informed me, I could have taken my car to any Chevy dealer before they had my car in the back and I had the rental, I may have taken it elsewhere. I just hope my car isn't worse off when I get it back. It took me talking to the owner to get any headway and I still feel cheated and disrespected. More

Jeff Cox is wonderful! Jeff helped me through the car buying process, making it easy and pleasurable. He is enthusiastic and friendly and incredibly helpful and knowledgeabl Jeff helped me through the car buying process, making it easy and pleasurable. He is enthusiastic and friendly and incredibly helpful and knowledgeable. Thanks, Jeff! More

Really good experience! Best staff of the three dealerships we visited. Lots of laughs. Good car buying experience. Worked late & made sure all our needs were met. Thanks. Best staff of the three dealerships we visited. Lots of laughs. Good car buying experience. Worked late & made sure all our needs were met. Thanks. More

Lauren Enriquez was wonderful. I was involved in an accident and my 2014 Jeep Compass was towed to this dealership. I was informed that my vehicle may be totaled so I began looking for a replacement. accident and my 2014 Jeep Compass was towed to this dealership. I was informed that my vehicle may be totaled so I began looking for a replacement. I was transferred by chance to Ms. Enriquez. I talked with her on several occasions before the decision was final that my Jeep would be totaled. Once I was informed of that, Lauren was instrumental in getting me in touch with sales and helping me coordinate the purchase with my insurance company. It was refreshing to deal with such a competent person as well as the same person no matter what my question or issue was. Lauren was great at getting all my questions answered as well as my insurance issues resolved. Her professional manner and support was greatly appreciated during my recovery from the accident. It wasn't necessary for me to make unnecessary trips to the dealership and I was given the car I ultimately purchased to drive for a few days to be sure it worked for me. I haven't been treated like that by any dealership in the Midwest (I'm from NY). I would strongly recommend giving Cable Dahmer a call when you are considering a new or used vehicle. I will return to them when I need another vehicle. Bernard Grubb More

Beth was absolutely amazing! She was courteous, responsive and best of all, honest. I would recommend her to anyone and will defiantly seek her out again if I ever need another vehicle. Thank yo responsive and best of all, honest. I would recommend her to anyone and will defiantly seek her out again if I ever need another vehicle. Thank you Beth! More

Mickey was wonderful. We were working with a very tight budget and she made sure to keep us within that budget. The Crysler Town and Country that we purchased is beautiful and the kids love it too. Micke budget and she made sure to keep us within that budget. The Crysler Town and Country that we purchased is beautiful and the kids love it too. Mickey I hope you get to read this because I want to thank you very much for taking such good care of us and I hope when we are ready to trade in Ben's truck you are there to help us out again. More

I brought in my 2005 Chevy Silverado for an oil change and a fuel pump replacement. They supplied me with a rental and it took 4 days. My issue is the fact that they charged me for a rental when they are and a fuel pump replacement. They supplied me with a rental and it took 4 days. My issue is the fact that they charged me for a rental when they are the ones that took 4 days to do it. The left hand doesn't talk to the right hand in service department, I called and spoke with a manager and he said I would be refunded that charge. Well FOUR MONTHS have gone by and no refund. I think Cable-Dahmer and Dave Cross motors should combine to make the worst dealership/service department and they can be collectively avoided! More

Fantastic customer service, worked very hard to stay within my budget and restrictions with great success. I would and will recommend Cable Dahmer to anyone looking to purchase a new or used vehicle. Mi within my budget and restrictions with great success. I would and will recommend Cable Dahmer to anyone looking to purchase a new or used vehicle. Micky McRae was the Superstar of this deal, and she went out of her way to make us feel like family. Thank You Micky for everything you have done to get us in a vehicle of our choice. More

Great company and service. Will go for a new car next time! Very friendly and easy and worth the time and It keeps you happy time! Very friendly and easy and worth the time and It keeps you happy More

Mickey was great and very helpful. I even recommended her to my mother to purchase a new vehicle. She keeps in touch!I will continue to recommend her and buy my next vehicle from her. to my mother to purchase a new vehicle. She keeps in touch!I will continue to recommend her and buy my next vehicle from her. More