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Cable Dahmer Cadillac of Kansas City

Kansas City, MO

4.0
105 Reviews
The Cable Dahmer Difference We strive to deliver first-class customer satisfaction to everyone that walks through our doors ever since we opened in 1963. What makes the Cable Dahmer Difference? 5-Year Warranty on most new vehicles 14-Day exchange on select pre-owned purchases Complimentary Pick-Up and Delivery First dent repair Complimentary annual Missouri State inspection That's what makes the Cable Dahmer Difference. See dealer for complete details.
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1151 West 104 Street

Kansas City, MO

64114

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Showing 105 reviews

October 15, 2025

I walk out of the hotel to my car and. .... It was flat. I two hours until an appointment. I called several tire centers, and no one could help me out.... until I called Cable Dahmer Cad More

by christianyounggren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Hi Christian, thank you so much for sharing your experience! We’re thrilled to hear that Steve and our team at Cable Dahmer Cadillac of Kansas City were able to get you back on the road quickly and without hassle. We know how stressful unexpected car troubles can be—especially when you’re traveling from so far away—so we’re glad we could help turn your day around. Safe travels back to the Quad Cities, and thank you again for choosing us!

September 24, 2025

I have purchased here and serviced my vehicle here and I always received the best service from the staff. More

by Cadillac Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tudor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Totty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for your loyalty and kind words! We’re so glad to hear you’ve had great experiences both purchasing and servicing your vehicle with us. Our team truly values your trust, and we look forward to continuing to provide you with the best service every visit.

August 16, 2025

Stephanie was great to work with. She understands the car business, that customers always come first. Would not hesitate to send family and friends to her. More

by barrybray59
Recommend Dealer
Yes
Aug 18, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for your kind words! We’re thrilled to hear that Stephanie provided such a great experience and put customers first. We’ll be sure to share your feedback with her. We truly appreciate your support and recommendation!

June 13, 2025

See Steve Oliver ( Service Advisor ) At Cable Dahmer Cadillac for all your Cadillac service needs. He is always courteous, profoundly professional, and zealously take care of all of Cadillac Service nee More

by William’s ELR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Cable Dahmer Cadillac of Kansas City responded

We sincerely appreciate you taking the time to leave us a 5-star review about your service visit! Knowing you had an excellent experience with our service department motivates our entire team. Thank you for choosing us for your vehicle's care!

June 13, 2025

I have been taking my rare Cadillac ELR to this dealership after relocating from Tulsa, Oklahoma for the past year for routine service maintenance and the excellent customer service that Steve Oliv More

by William’s ELR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for this awesome 5-star review! We're so glad you've trusted us with your Cadillac ELR since moving from Tulsa. It's fantastic to hear that Steve Oliver consistently delivers exceptionally "AWESOME" customer service—courteous, professional, and detailed. We're proud he ensures your car is returned in immaculate condition. Thanks for your trust and recommendation!

June 05, 2025

Anyone who is wanting to purchase a new Cadillac or any brand Cable Dahmer has you must see Jacob Smith and how outstanding of a salesman he is! Jacob is very dedicated, focused, customer driven on any ca More

by rcook4
Recommend Dealer
Yes
Employees Worked With
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I had an appointment May 12 at 9 am to have them look at my 2025 Cadillac xt4 Front collision alert icon on dash that won’t go off Brock waited on me and said I should get a ride home he didn’t know how lon More

by Mad
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you encountered during your recent service visit. This is not the level of service we strive to provide, and we regret falling short in keeping you informed about your vehicle’s status. If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please reach out to us at wecarecdcad@cabledahmer.com so we can learn more about your visit.

May 14, 2025 -

Mad responded

I already said everything and no I’m not coming back there, I’ll get my service work done somewhere else either Topeka or Van Cadillac I’m just very disappointed in Brock Smith in not checking on my vehicle. So Goodbye

May 15, 2025 -

Mad responded

No I’m not going back there like I said I’ll go to Topeka or Van Cadillac I can go to any Cadillac dealer for warranty work

May 09, 2025

Great dealership, amazing service, and excellent staff. There’s always nice cars around the lot to see. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Totty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Hi Jack, Thank you so much for the positive feedback and the 4-star review! We're thrilled you had a good experience with us. We always aim for 5 stars, and we'd love to know if there was anything specific we could do even better next time. Feel free to share your thoughts by emailing us at wecarecdcad@cabledahmer.com. We appreciate your business!

May 04, 2025

Zac has been a great sales rep. .:he’s been able to answer most questions and those he couldn’t, he found the answers fairly quickly! He’s very friendly and engaging. A pleasure to More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faris Alhajazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac Moses
May 05, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Hi Mark! Thank you for the great 4-star rating! We're thrilled you had a good experience with us. We always aim for 5 stars, and we'd love to know if there was anything specific we could do even better next time. Feel free to share your thoughts by emailing us at wecarecdcad@cabledahmer.com. We appreciate your business!

March 14, 2025

I recently visited Cable Dahmer Cadillac at 1151 West 104th Street, Kansas City, to explore purchasing a new Cadillac. Unfortunately, my interaction with a staff member who appeared to be in management q More

by dickb7734
Recommend Dealer
No
Employees Worked With
Forgot name
Apr 16, 2025 -

Cable Dahmer Cadillac of Kansas City responded

Thank you for taking the time to share this with us. As a growing company, we are always looking for feedback and ways to improve. We are extremely sorry that you did not have a 5-star experience with us. We want to help make this right and make sure it never happens again. Please reach out to wecarecdcad@cabledahmer.com with some additional information so we can do everything to help. Thank you again.

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