Cable Dahmer Buick GMC of Kansas City

Hands down the best car buying experience! I'm honestly not a person who takes the time to write a lot of reviews, but this dealership deserves to be recognized for their superior service. Afte I'm honestly not a person who takes the time to write a lot of reviews, but this dealership deserves to be recognized for their superior service. After having a frustrating week searching for a new vehicle (and plenty of experience dealing with other car salesmen in the past), we made one last attempt with Hendricks. From the initial phone conversation with Mike to signing the last piece of paper with Stephanie, everyone was courteous, efficient, and considerate of our time and needs. Most importantly, they were honest and straightforward. We never felt pressured, and they worked hard to find exactly what WE wanted--rather than trying to force a sale for their benefit. After speaking over the phone, Mike wasn't available when we arrived. The staff was extremely professional in teaming us up with Dominique who did an amazing job getting us into the vehicle we were hoping for. I can't say enough good things about her patience and dedication to her customers! Phillip was the sales manager who worked our numbers (again more efficiently than most others we've encountered), and Mike followed up throughout the process which we appreciated. Stephanie made the paperwork a breeze, and we have to give a shout out to Bobby for going out of his way to be friendly. Seriously, you just can't lose with Hendricks!! More

Excellent Experience I had an excellent experience at Hendrick GMC, Anthony my sales representative had good knowledge of the vehicle and answered all my questions. The st I had an excellent experience at Hendrick GMC, Anthony my sales representative had good knowledge of the vehicle and answered all my questions. The staff did a good job in expediting the process and really worked hard to get me everything I was looking for. More

Dominique Was Great! Dominique Lighten was kind, intelligent, helpful, and went the extra mile to make my deal a success. She persevered right through difficulties to get Dominique Lighten was kind, intelligent, helpful, and went the extra mile to make my deal a success. She persevered right through difficulties to get the transaction completed to everyone's mutual benefit. Her professional attitude, respectful communications, and get it done attitude facilitated my getting the car I wanted at a good price. I would heartily recommend her to anyone. More

Painless purchase My wife and I had a great experience with Hendrick. Mike Deskin was the salesman that helped us out and we really enjoyed working with him. He answere My wife and I had a great experience with Hendrick. Mike Deskin was the salesman that helped us out and we really enjoyed working with him. He answered our questions and was helpful and very friendly, and we really appreciated that he let us make a decision on our own with out giving us some lame sales pitch. One of the things that impressed me the most was his willingness to go above and beyond to simplify our decision making process and make it more enjoyable. For example, when we arrived it was raining out, and he had pulled the vehicle we were interested in inside so that we could look it over with out being rained on. The only reason I didn't give 5 stars in this review was because of the amount of time we had to wait in order to finalize our paperwork the next day. Fortunately, Mike was there to entertain us while we were waiting. The guy that helped us through the paperwork was very friendly too, however, I cannot remember his name. More

Fantastic Buying Experience I am new to Buick/GMC. I previously owned a Mazda 6 and was looking for something...more. Then I found the Buick Regal GS Turbo AWD at Hendrick Buick I am new to Buick/GMC. I previously owned a Mazda 6 and was looking for something...more. Then I found the Buick Regal GS Turbo AWD at Hendrick Buick GMC in KC KS. Mike Deskins contacted me regarding the car of my dreams. He took me on an amazing test drive and it was really fun. I found out what the car could do and how much improved the ride/handling and experience was compared to my Mazda. All along the way, he was there to ensure I had a top notch experience. He made the transition to Buick an easy one, which was really important to me. Well, it turns out that I loved the car but was worried about the price. That's where he really made a difference. I was able to get my dream car at with an affordable monthly payment. He was fair, honest and professional throughout the transaction. Anthony Harris also helped when I came in to make a final deal. I felt like I could immediately trust Anthony. He and Mike actually made this experience fun rather than stressful. Anthony was kind enough to help me through the paperwork and make me feel at ease and completely thrilled with my new car. I turned over my 2014 Mazda 6 to the dealership and was able to drive the Buick Regal GS home the same day. Mike and Anthony truly went the extra mile for me, and I know that either associate would do the same for you. Hendrick Buick GMC is by far the finest dealership I have worked with and I would recommend them to any friend or family member. Mike really made this work for me. Along with Anthony, the buying experience was fun, easy, exciting, and enjoyable. Both of these gentlemen are fine to work with and will put you, the customer first, as they did with me. I couldn't be happier with my decision on this car, this dealership, and the guys that helped me take care of business. Truly a 10/10 experience. More

Awesome Experience Great people to work with. Dominique Lighten, Jeff Riggs & Eli were all hard working & willing to do what they needed to in order to get me into a new Great people to work with. Dominique Lighten, Jeff Riggs & Eli were all hard working & willing to do what they needed to in order to get me into a new vehicle. The car is great. I am extremely satisfied. More

worst buying experience ever I had a very bad experience with this company when I was buying my car.. they are the worst I have ever dealt with and would never go back there to bu I had a very bad experience with this company when I was buying my car.. they are the worst I have ever dealt with and would never go back there to buy a car... I also would not recommend them . They only think about the money they can get from you at any cost....... Poor Poor Poor .. they try and force cars on you that you do not want to buy and what they can't sell ... More

Wonderful experience My experience at the dealership was great. Travis was exceptional to work with and really listened to my specifications of the type of amenities I was My experience at the dealership was great. Travis was exceptional to work with and really listened to my specifications of the type of amenities I was looking for in this next purchase. The only issue was the long wait to finish up with financing due to in-store issues but with the level of service performed that small issue can't be held against them as all companies will have some type of downfalls to deal with. Keep up the great work and I look forward to working with u guys in the future for the next purchase of my daughters cars:) More

They treated me like family. Dominique and Phillip provided the utmost, excellent service that any sales people can provide to their customer. When looking at different cars she t Dominique and Phillip provided the utmost, excellent service that any sales people can provide to their customer. When looking at different cars she thought would best suit me, you can tell Dominique is very knowledgeable and experienced in the sales business. She answered ALL of my questions and knew all features on the cars she showed me. She ensured that I understood everything about the cars and if I looked confused, she showed me again. The night I took home my amazing 2015 Buick Verano, Dominique even text me information about how to program my garage remote at 10:00 pm. Phillip provided me the best possible deal on my financing and I appreciate his help. I definitely recommend my family and friends to buy a car from Hendrick Buick GMC. More