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Cable Dahmer Buick GMC of Independence - Service Center

Independence, MO

4.6
69 Reviews

69 Reviews of Cable Dahmer Buick GMC of Independence - Service Center

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September 04, 2014

Thank you for your service to my Chevy. Both Robbie and Olga were very helpful and knowledgeable. I appreciated that I got a car wash afterwards and also did not have to wait too long. Thank More

by ruben&melisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olga Salazar
Sep 05, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you so much for taking the time to write this review. It is great to hear that Robbie and Olga provided you the helpful and knowledgeable service that Cable Dahmer Buick GMC Cadillac is known for, and please feel free to contact us if you have any further automotive needs. Warm regards, Dan Boyer, (816)-252-9800.

September 02, 2014

Cable-Dahmer and Bob McCosh Working Together I purchased a used car at Bob McCosh Chevrolet in Columbia, Missouri in June. It did not come with any warranty. Driving back to Independence, MO, the More

by Nwhite17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Broome, Cole Fitzpatrick
Sep 03, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Cable Dahmer Buick GMC Cadillac special, and each employee is a valued member of our team and we all strive to provide excellent service. Reviews like yours help us to make sure that we are meeting the needs of our customers and we are glad to hear that you were pleased with your visit. We look forward to working with you again in the future. Best regards, Dan Boyer, (816)-252-9800.

August 25, 2014

The Day my car into the Service Center Every time I go into Service Jeff is always there for me. He always has a smile & ask me how is my day going. Jeff is a nice guy & does a great Job. N More

by charles02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 25, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you for writing this fantastic review and giving our dealership such an excellent rating! It is great to hear that we were able to go above and beyond your expectations and provide you with such a wonderful experience. Feel free to call or stop by if there is anything else we can do for you regarding your vehicle. Best regards, Dan Boyer, (816)-252-9800.

August 22, 2014

Perfection :-) There is only one dealership that gets 5 stars all the way across the board.. Cable Dahmer GMC has my respect and the only ones I will allow to work o More

by CindysDenali77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2014 -

Cable Dahmer Buick GMC of Independence responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service excellence, and it's wonderful to know that you feel confident in your decision to choose Cable Dahmer Buick GMC Cadillac as your dealer. Please continue to visit us whenever you have questions or concerns about your vehicle, and we will continue to provide great service. Best regards, Dan Boyer, (816)-252-9800.

August 05, 2014

Patient and Informative I had been taking my vehicle someplace else and felt that I was being taken advantage of for being a single woman with little knowledge of cars. I br More

by Jamie64742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Otto
Aug 06, 2014 -

Cable Dahmer Buick GMC of Independence responded

We would like to thank you for your kind words. We feel our service department is what makes Cable Dahmer Buick GMC Cadillac special, and reviews like yours help us to make sure that we are meeting the needs of all of our customers. We're glad to hear that Jason was able to attend to your concerns, and we look forward to seeing you again during your next service appointment. Best regards, Dan Boyer, (816)-252-9800.

August 05, 2014

Peace of Mind I went in our a routine oil change, but was concerned about a noise I heard when applying my brakes. My Service Advisor Jeff Babbitt did not hesitant More

by pjjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek Smith
Aug 05, 2014 -

Cable Dahmer Buick GMC of Independence responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence, and it's great to know that Jeff assisted you throughout the process and was able to show you what Cable Dahmer Buick GMC Cadillac is all about. We would love to work with you again in the future. Best regards, Dan Boyer, (816)-252-9800.

August 04, 2014

Waste of my time I took my 2013 Acadia in for a tire rotation, air leak , oil change. there were 2 recalls they told me about when I got there. Picked my car up the More

by lrmrecovery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan service manager
Aug 12, 2014 -

Cable Dahmer Buick GMC of Independence responded

On behalf of our sales team here at Cable Dahmer Buick GMC Cadillac, I wholeheartedly apologize that you feel like your time was wasted. I assure you that this is not how we intend to do business and it is not our intention to disappoint or frustrate you in any way. I would appreciate the chance to speak with you directly so I can further understand your situation and come to a resolution with you. Please contact me at you earliest convenience. I look forward to hearing from you soon. Sincerely, Donna Burns, (816)-508-2520, dburns@cabledahmer.com.

August 04, 2014

oil change Jeff was very nice and very helpful I would recommend Cable Dahmer to every one. I was in and out in no time. I will come back every time I need More

by rudeness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Babbit
Aug 05, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you for sharing this great feedback with us! Jeff is great with people and he strives to provide excellent customer service for each and every person who visits us. Reviews like yours help us to make sure that we are meeting the needs of our customers and we are glad to hear that you were pleased with your experience. We are eager to see you on your next visit with us. Warm regards, Dan Boyer, (816)-252-9800.

July 09, 2014

No issues ever! I always use the same 2 service advisors and they both are always very pleasant to work w/ from the beginning to the end. They go above and beyond eac More

by shfrdkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Otto
Jul 10, 2014 -

Cable Dahmer Buick GMC of Independence responded

We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. It is nice to know that our service associates were able to give you the service that you wanted, and we appreciate the time it took for you to give us this feedback. At Cable Dahmer Buick GMC Cadillac, we value our customers and we look forward to seeing you again on your next visit. Kind regards, Dan Boyer, (816)-252-9800.

July 09, 2014

CABLE-DAHMER BUICK GMC CADILLAC EXCELLENT PERSONNEL&SERVICE ALMOST TWO YEARS AGO, MY WIFE AND I PURCHASED A USED NISSAN MURANO FROM THE ABOVE USED CAR LOT. WE PURCHASED THE TWO-YEAR CENTURY WARRANTY NOT KNOWI More

by e.gordon.wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Fitzpatrick
Jul 10, 2014 -

Cable Dahmer Buick GMC of Independence responded

We sincerely appreciate your feedback. Cole is a valued member of the Cable Dahmer Buick GMC Cadillac team and we all strive to provide excellent service. We look forward to seeing you again in the future. Thanks again! Best regards, Dan Boyer, (816)-252-9800.

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