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Cable Dahmer Buick GMC of Independence

Independence, MO

4.6
423 Reviews

3107 S Noland Rd

Independence, MO

64055

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423 Reviews of Cable Dahmer Buick GMC of Independence

July 09, 2014

No issues ever! I always use the same 2 service advisors and they both are always very pleasant to work w/ from the beginning to the end. They go above and beyond eac More

by shfrdkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaren Friend, Jason Otto
Jul 10, 2014 -

Cable Dahmer Buick GMC of Independence responded

We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. It is nice to know that our service associates were able to give you the service that you wanted, and we appreciate the time it took for you to give us this feedback. At Cable Dahmer Buick GMC Cadillac, we value our customers and we look forward to seeing you again on your next visit. Kind regards, Dan Boyer, (816)-252-9800.

July 09, 2014

CABLE-DAHMER BUICK GMC CADILLAC EXCELLENT PERSONNEL&SERVICE ALMOST TWO YEARS AGO, MY WIFE AND I PURCHASED A USED NISSAN MURANO FROM THE ABOVE USED CAR LOT. WE PURCHASED THE TWO-YEAR CENTURY WARRANTY NOT KNOWI More

by e.gordon.wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cole Fitzpatrick
Jul 10, 2014 -

Cable Dahmer Buick GMC of Independence responded

We sincerely appreciate your feedback. Cole is a valued member of the Cable Dahmer Buick GMC Cadillac team and we all strive to provide excellent service. We look forward to seeing you again in the future. Thanks again! Best regards, Dan Boyer, (816)-252-9800.

July 06, 2014

Cable Dahmer GMC--very positive car buying experience Excellent experience buying new car from Sergio Moyer and team at C-D. Went above and beyond in terms of flexibility, accomodating my schedule, made More

by ackermd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherrill Bass
Jul 08, 2014 -

Cable Dahmer Buick GMC of Independence responded

We appreciate you taking the time to share your feedback with us, and it's wonderful to hear that Sergio and our team went above and beyond to provide you an excellent vehicle-buying experience. At Cable Dahmer Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Warm regards, Dan Boyer, (816)-252-9800.

July 04, 2014

MY WONDERFUL SERVICE EXPERIENCE! OUR CADILLACE SRX NEEDED AN OIL CHANGE, TIRE ROTATION, AND 2 RECALL ITEMS COMPLETED. JEFF GREETED ME AND HE EVEN REMEMBERED MY NAME FROM THE LAST More

by misscissy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Babbitt
Jul 08, 2014 -

Cable Dahmer Buick GMC of Independence responded

We appreciate the time it took for you to give us this feedback. We are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. Reviews like yours help us to make sure that we are meeting the needs of our customers and we are glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment. Best regards, Dan Boyer, (816)-252-9800.

June 28, 2014

Terry Overall it was a good experience. Truck had some minor scratches when I picked it up and they kept the truck to fix them. Took a little long to get it More

by Jeeppinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua, Sherrill Bass
Jun 30, 2014 -

Cable Dahmer Buick GMC of Independence responded

You truly made our day with this humbling review. We are glad to know that your entire experience at Cable Dahmer Buick GMC Cadillac has been very efficient, and we thank you for your business. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dan Boyer, (816)-252-9800.

June 27, 2014

Service seems VERY low quality and under experienced I went up to Cable Dahmer Cadillac to get the 100,000 mile services my Escalade was about due for that had been recommended to me from my home town de More

by saltlifeandy
Quality Of Work
Recommend Dealer
No
Employees Worked With
No One
Jun 28, 2014 -

Cable Dahmer Buick GMC of Independence responded

First of all, thank you for the feedback on our lot and facility. Though sometimes we may not enjoy what we hear, it is valued and will help us get better. Be assured we are already working on fixing the the issues. We have new lot sings on order that will be installed shortly. We are also having our lot sealed over the next few weeks. Unfortunately asphalt is very pourous, and any fluids that may leak out of a vehicle will soak in and stain for months or years. As you can imagine, with the volume of vehicles that run through our facility, we end up with some fluids on the lot. The sealer will clean this up and make the entire lot look better. We would love the opportunity to work with you to show you that we do have a great service department with some of the highest customer satisfaction ratings in the city. In fact, if you look at our ratings on this very site you will see that we have very positive reviews. If we may have the opportunity to earn your business please call the General Manager, Dan Boyer, at 816-252-9800. We will take excellent care of you and your car.

Sep 15, 2014 -

saltlifeandy responded

I was back by this dealership the other day and found that things do look better, the new sign is helpful to know where things are, although parts is still a little hard to find for a first time visitor. I do plan on giving this service center a try here when my next service is due since I'm new to the area I have to find a place that I like.

June 23, 2014

90-Day Follow-up Service Cable-Dahmer is really trying hard to provide awesome sales and service. We had a wonderful experience when we bought the car and also when we had it More

by Joangrain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherill, Jim Berg
Jun 25, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful rating. It is great to hear about your wonderful experience at our dealership, as we work very hard to ensure that each of our customers are 100% satisfied with the service that they receive from us. Please come back in to visit if you have any further automotive needs. Warm regards, Dan Boyer, (816)-252-9800.

June 22, 2014

Customer Care My experience working with Carlos Amezcua was a five star rating plus, listened to our concerns, what I was looking for and cared, car bought More

by gjgamble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Amezcua
Jun 25, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you so much for taking the time to write this review. I am very pleased to hear that you had such a great experience with Carlos, and it is great to hear that he was able to listen to your concerns. If you have any further issues with your vehicle, please feel free to let us know. Best regards, Dan Boyer, (816)-252-9800.

June 16, 2014

problemed Yukon I was having trouble with my Yukon and Cable-Dahmer was the 2nd place i took it to get fixed. The service dept was very friendly and helpful. Unlike m More

by crmueller72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2014 -

Cable Dahmer Buick GMC of Independence responded

Thank you so much for taking the time to write this review. We try our best to stand out from other dealers in terms of service excellence, and we feel that our service department is what makes Cable Dahmer Buick GMC Cadillac special. Reviews like yours help us to make sure that we're meeting the needs of our customers and I am glad that Robert and our team were able to fix the problem on your vehicle. Thank you for the recommendation, and we would love to assist you again for your next service appointment. Best regards, Dan Boyer, (816)-252-9800.

June 10, 2014

Excellent Customer Service I was most impressed by all of the employees that I came into contact with. They were all so eager to help you and with a smile and pleasant attitude More

by Grannyof7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Trouba and Ryan Broome, Carlos Amezcua, Dana Dominick
Jun 11, 2014 -

Cable Dahmer Buick GMC of Independence responded

Linda, on behalf of Cable Dahmer Buick GMC Cadillac, I would like to thank you for taking the time to write this awesome review. Each employee is a valued member of our team and we all strive to provide excellent service. It is great to hear that you were kept informed about the process, and if there's anything else that we can help you with regards to your vehicle, please don't hesitate to come back and visit us. Best regards, Dan Boyer, (816)-252-9800.

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