CMA's Volvo Cars of Charlottesville
Charlottesville, VA
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Professional, honest, patient and FUN! By far the easiest and most enjoyable time purchasing a car I’ve ever had. CMA definitely made a customer for life. Exceptional team. and most enjoyable time purchasing a car I’ve ever had. CMA definitely made a customer for life. Exceptional team. More
What an AMAZING experience! Olivia was extremely personable, professional and honest. I have purchased a TON of vehicles and have never had this kind of service! If you are looking for a vehicle, lo personable, professional and honest. I have purchased a TON of vehicles and have never had this kind of service! If you are looking for a vehicle, look no further! Olivia is the best in the business! More
Shifty sales tactics. They will tell you their process is "easy" and will tell you your loan is approved when in fact is hasn't been. Will deliver the vehicle then continue to hassle you for documentation th "easy" and will tell you your loan is approved when in fact is hasn't been. Will deliver the vehicle then continue to hassle you for documentation that is either not necessary or should have been asked for in the begging. Other previous bad experiences include car dying on the way home after routine service, tires unbalanced after service, and oil leaking out on the way home after an oil change. Really great place, NOT. More
Caught Don and his staff olivia in a string of lies. These sales representativesand manager are very unprofessional. False prices and terrible response time. Do NOT be mis lead by these representatives These sales representativesand manager are very unprofessional. False prices and terrible response time. Do NOT be mis lead by these representatives at Volvo Of Charlottesville. More
Todd Cadle is very helpful. He goes out of his way to answer my questions and explain my options. This is the best customer service I have ever had from from any dealership's service department. Great answer my questions and explain my options. This is the best customer service I have ever had from from any dealership's service department. Great customer service from everyone at the dealership. More
Todd Cadle is always helpful. Everyone at the dealership goes out of their way to answer my questions and even to work with me to get my back cargo door to respond to my foot and open. This is an ongoing is goes out of their way to answer my questions and even to work with me to get my back cargo door to respond to my foot and open. This is an ongoing issue . More
It is always a pleasure to deal with Joe Lombardo and his talented team at Volvo of Charlottesville. We had a seamless transaction and enjoyed great communication and transparency in the sales and delivery p talented team at Volvo of Charlottesville. We had a seamless transaction and enjoyed great communication and transparency in the sales and delivery process. More
Reasonable sales people, great customer service. Good follow-up. Good experience from start to finish. I found a small leak in my 2011 Infiniti G37 that I bought from them. Rather than try and placate follow-up. Good experience from start to finish. I found a small leak in my 2011 Infiniti G37 that I bought from them. Rather than try and placate me they rolled their sleeves up and found the problem. More
Dealing with Volvo Cars of Charlottesville, is just absolutely the best experience that one could hope to have at a car dealership. From service, to sales, to the outstanding quality of the staff, I ha absolutely the best experience that one could hope to have at a car dealership. From service, to sales, to the outstanding quality of the staff, I have determined that I will never consider any other car or dealership, other than Volvo! More
Great Experience buying a slightly-used Volvo I just bought a 2017 XC 60 from these guys, and you would think -from the way I was treated that I was buying a brand-new car. This was the 5th car I just bought a 2017 XC 60 from these guys, and you would think -from the way I was treated that I was buying a brand-new car. This was the 5th car I've purchased from this dealership (1 new, 4 used),over the past 20 years, and was my best experience to date. Joe, Fred and Megan in the sales team were superb; Jim, Todd and Linda in the service team went out of their way to speak to me and thank me, as did Brenda at the welcome desk. More