Valley Volkswagen - Service Center

The service was excellent no matter the problem was they willing to look at it and fix whatever the problem was and I really like that and they ask how is your car doing or how no matter the problem was they willing to look at it and fix whatever the problem was and I really like that and they ask how is your car doing or how was everything the last service for the car awesome people to work with. More

TDI Service Darrell was awesome! Service was faster than I expected and we’ll done. Worth the drive from Charlottesville! I think I’ll be coming over the mount Darrell was awesome! Service was faster than I expected and we’ll done. Worth the drive from Charlottesville! I think I’ll be coming over the mountain for service more often. More

Great Service Center Great Deal on new tires and service on my 1912 Beetle, Service personnel are always helpful and knowledgeable. I always deal with Valley Volkswagen s Great Deal on new tires and service on my 1912 Beetle, Service personnel are always helpful and knowledgeable. I always deal with Valley Volkswagen service. I also take my Toyota truck to them. More

Great folks to work with. Staff is extremely knowledgeable and easy to talk with. They lidten to their customers. I am very picky about my EOS. I always use ValleyVW! Staff is extremely knowledgeable and easy to talk with. They lidten to their customers. I am very picky about my EOS. I always use ValleyVW! More

Brian Balser is fantastic in the service center!!! What an awesome experience!! We went into the service center to have our Passat serviced and wound up purchasing a brand new 2018 Volkswagen Atlas. F What an awesome experience!! We went into the service center to have our Passat serviced and wound up purchasing a brand new 2018 Volkswagen Atlas. From the moment we stepped into the center, we were treated as royalty. Immediately we were offered something to drink and a fantastic center to rest while our car was serviced. This wonderful man approached me and introduced himself as Ray Hatcher. He showed me the new cars and I informed him that I was only having my car serviced. Needless did I realize that the new Atlas on the showroom floor spoke to me, there was my dream SUV. The rest is history, and I found my family at Valley Volkswagen forever. Love this entire staff and highly recommend this dealership to anyone looking for a new or used vehicle. Patty Minor More

They treat you right! Valley Volkswagen really was attentive and very professional. The service technician did very good work, the service dept. was top notch. I was very Valley Volkswagen really was attentive and very professional. The service technician did very good work, the service dept. was top notch. I was very pleased! More

My wife and I moved to the Shenandoah Valley last summer, hopefully our last move and I immediately set out to find a reliable VW dealership. At that time my wife was driving a 2010 VW Golf and I had a 2012 hopefully our last move and I immediately set out to find a reliable VW dealership. At that time my wife was driving a 2010 VW Golf and I had a 2012 Toyota Tocoma 4X4 Crew Cab. Both of us felt like the Golf was the best vehicle we had ever purchased ie: reliability, seat comfort, interior detail, road noise, etc., but the town we moved from did not have a VW dealership which is why I was driving a Toyota. After dealing with Valley VW, meeting Brandon and Tim and doing service business with Darryl, Brian and Heidi, I immediately traded my four month old Toyota on a Tiguan SEL 4 Motion and have never looked back! Valley VW will leave no stone unturned to make a deal and a friend and their service department continuously strives to insure your trust. I've been buying cars for over forty years and lived all over the country. Folks, where car dealers are concerned, Valley VW is a good as it gets... Aloha! More

Great customer service, and very friendly staff. I always feel like they know what they're doing and that my car is in good hands. And considering the number of times I see them, they are simply the best! Es feel like they know what they're doing and that my car is in good hands. And considering the number of times I see them, they are simply the best! Especially Heidi, she really makes every customer feel values and respected. More