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Valley Volkswagen - Service Center

Staunton, VA

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58 Reviews

58 Reviews of Valley Volkswagen - Service Center

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September 26, 2018

Great customer service Waiting area would be my only concern It was a Jean Pres space and the TV doesn’t carry important news stations like CNN and WSNBC. More

by Passat17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Bosserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

30,000 service and received information on a New vehicle Darryl Bosserman always makes sure everything is well taken care of on my vehicle . Eddie Hilbert gave me experienced information on buying a new vehi More

by Gray, Melissa 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Bosserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Just a great dealership My experiences with Valley VW have been great! The buying experience when I purchased my '17 Jetta S was great, first time I had a car overnight befor More

by e30Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Bosserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2018

Review for prepaid service on one year old Passat. I had an appointment, and service was prompt, fast, and an easy experience. My sales associate showed me new vehicles on the lot and updated me on ch More

by hc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Bosserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2018

Customer service at its finest Honesty, friendly, and reasonable are words you normally would not hear when speaking of a dealership or service department. However, thats what yo More

by cagefight78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl and Brandon
July 12, 2018

Well done The staff is great.....never pushy and the LISTEN! I had a fairly simple repair. The were completely booked but worked me in and got me back on the More

by I love my EOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl and Paul in Service
July 05, 2018

Ray Hatcher I had a wonderful experience with Ray Hatcher. He was kind, honest, and really took an interest in getting me the best deal. I will come back next tim More

by Jim Saroka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2018

Excellent Service Valley Volkswagen’s service department is excellent. They go out of their way to make sure you have a wonderful experience. They expedited a last minu More

by Dlssf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Paul
May 26, 2018

Service to Volkswagen Passat After several visits to determine why my "check engine oil" light kept coming on, I was given a loaner so I could leave my vehicle there. It took the More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with the Service Department Manager and one of his assistants
May 15, 2018

Great dealership !! The service and people are the best !! I have been going here for years. They are truly blessed with wonderful people. Every time I need to get in, they always get me in. More

by Locomotiveman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager. , Marty Lovekamp
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5