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CMA's Valley Volkswagen

Staunton, VA

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315 Reviews
Valley Volkswagen is proud to be a part of Carter Myers Automotive, a fourth generation family-owned business serving Virginians since 1924. We have become the premier new and pre-owned automotive group in Central Virginia with stores in Staunton, Charlottesville and Richmond. Our dealership family now represents 13 new car brands at 11 locations with more than 2500 quality new & used vehicles in stock.
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314 Lee Jackson Hwy

Staunton, VA

24401

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Showing 315 reviews

June 24, 2024

I’m am extremely frustrated at this dealership! I sold them my car almost a month ago. It’s already on there lot for sale and I still haven’t seen my money for it. They didn’t even give me what we More

by jenniferje1972
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Tyler Nuckoles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them
April 04, 2024

i took my 2013 tiguan there in december '23 for an engine light diagnostic, and was appalled by the blatant lying and rude disrespect they gave me. their service team came up with more than 15 items and over More

by mbelle135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
resun stevenson
December 19, 2023

John Turner at CMA VW was an absolute delight to deal with. Both my husband and I really enjoyed getting to know him and his expertise on cars. He let us know what vehicles were in our price range and ho More

by Estela Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Turner
April 04, 2022

This is the second vehicle I have bought from Carter Morris at Valley cma. I can’t say enough great things about him and the business as a whole. I love my new vehicle and will definitely be back to see More

by Katscheider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Ray Hatcher has been our sales person for the last two Ray Hatcher has been our sales person for the last two VW purchases. Ray is very professional and knowledgeable about the product. A great experien More

by brent and karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2020

I had a fantastic experience with CMA's Valley Volkswagen. I was helped from the very beginning by a sales manager named Catherine. Not only did she listen to my questions and concerns, but she wa More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Getz
November 21, 2020

Excellent service they treat you like family, Carter, Mike, and the Service Manager. Always pleasant ( willing to sell me a new car. Great team awesome More

by Yellowbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

Such an easy buying experience. We have purchased all our vehicles and there have been many over the years from the CMA Valley Lots and they always go above and beyond from the salesman to the finance and co More

by jeanine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hansbrough
November 10, 2020

Brought in my VW Passat SE TDI for normal service. The Service Advisor Eric Small was excellent to work with as he found a leak in the DEF injection line which will be replaced. Always appreciate the lev More

by JNOuwerkerk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Small in service is excellent to work with. A real pro and a great person to work with on vehicle service.
November 09, 2020

Ray Hatcher worked with us for at least 5 hours. I never felt pressure from him. He was very professional and knowledgeable about the car. We love it! More

by Granny Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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