CMA's Valley Subaru

Valley Subaru was a rewarding visit Although we cannot judge repair and maintenance, we can review sales. This was our first ever visit to Valley Subaru, and it was rewarding. Our sales Although we cannot judge repair and maintenance, we can review sales. This was our first ever visit to Valley Subaru, and it was rewarding. Our sales person was both friendly and professional. We were shown the type of car that fits our interest, my wife practiced driving with it, and all of its functions were thoroughly explained to her. An offer was received that we were not comfortable with, and we were asked to give our ideal price including the ideal trade in value for our car. That ideal price was accepted within a few hundred dollars without debate. Our trade in vehicle license plates were transferred to the new 2015 vehicle and our car insurance was updated and all paperwork was signed within an hour. We drove away with nothing more to do. I highly commend Valley Subaru on a job well done. More

This is my 6th Subaru from Staunton/Valley Subaru-Excellent I stopped in the dealership on a Saturday to have my wife join me in test driving a 2015 WRX. My visit was unannounced, but Frank slipped away from a I stopped in the dealership on a Saturday to have my wife join me in test driving a 2015 WRX. My visit was unannounced, but Frank slipped away from a customer to get me in the car. The car sold itself and the staff went ahead and made a deal on trading my wife's 2013 Legacy, even though we did not have that car with us. We returned Monday evening, as we arrived the car was already out of detail and ready to go. It's our 6th car Frank has sold us. To be honest, every purchase has been great. No haggling, great service and a friendly environment makes this dealership my only choice. I would recommend (and I have) anyone looking to buy visit Valley Subaru. Thanks Frank, the WRX is awesome. Blake Rhodes, Harrisonburg. More

Professional and Smooth Purchase Representative Charles Camp assisted us in our quest to purchase a new vehicle. We had narrowed it down to a Honda Accord ELX, Subaru Legacy Premium, Representative Charles Camp assisted us in our quest to purchase a new vehicle. We had narrowed it down to a Honda Accord ELX, Subaru Legacy Premium, Hyundai Sonata ECO and a Toyota Camry XSE. After comparing all the features to get to that list, the 'hard' part was determining which mix of options and prices best suited us. Charles provided answers to all the questions regarding Subaru's entry on our list. He was very thorough in showing us how the various options available on the Legacy met our needs - and, of course, highlighted the 'extras' the Subaru had beyond our base requirements. The great thing was, when you lined up the vehicles by comparable options, not only was the Subaru Legacy very competitive in price, it came in lower than the Honda and Toyota in price AND was the only vehicle with all-wheel drive. Needless to say, we bought the Subaru. Thanks Charles for taking the time and being so personable without any sales pressure. More

The Best Sale's Experience I have ever had in buying a Car! I have to say it has been the least stressful car buying experience I have ever had. They were in one word WOW! LOVE YOU GUYS ! It was 2 and 1/2 h I have to say it has been the least stressful car buying experience I have ever had. They were in one word WOW! LOVE YOU GUYS ! It was 2 and 1/2 hour drive to come to buy from you guys at MY VALLEY SUBARU and it was well worth the time and gas to come and buy from you. When it comes time for me to buy again I will be back to see you and my sales man Charles. Charles you RULE MAN!!! THANKS Mike S More

Excellent experience Went looking for a dealer to get a 2015 WRX. Ended up at Valley Subaru... Worked with Patrick to order my car and made that process very smooth. The Went looking for a dealer to get a 2015 WRX. Ended up at Valley Subaru... Worked with Patrick to order my car and made that process very smooth. They were excellent to work with and I would deal with them again! More

Friendly, professional service Frank Smith was an excellent salesperson! He gave us personal service, found us the perfect car, and gave us great value for the money. He worked ha Frank Smith was an excellent salesperson! He gave us personal service, found us the perfect car, and gave us great value for the money. He worked hard to get the car delivered ahead of schedule and then carefully demonstrated its features. He has offered to answer any future questions and help in any way. I have never had a more positive experience when buying a car. More

Awesome sale experience I currently own a 2004 Subaru Impreza. I was looking for another car and looked around and decided to buy another Subaru. I love my Subaru. I stopped I currently own a 2004 Subaru Impreza. I was looking for another car and looked around and decided to buy another Subaru. I love my Subaru. I stopped by the dealer one day and Charles Camp was quick to help me. I told him I was looking at the Legacy. I took a test drive and told him I would get back to him. I loved the car. I came back about four weeks later. During those four weeks I was not pressured at all into buying a car. I finally went back and drove the Legacy again but in the end I chose a Forester. I love the car. The buying experience was great. Charles is very nice and knowledgeable. He really cares about the customer before and after the sale. I will definitely look him up again in the future if he is still there in buying another car. The other staff at Valley Subaru have always been nice and very accommodating. I can call at any time and get my oil changed. I have never been put off for another date or time. They always fit me in. I will always be a loyal customer of Valley Subaru. Thanks again for a great experience. More

Awesome Experience This is the 3rd Subaru vehicle that we have purchased from Frank Smith of Valley Subaru. We found the experience to be positive, up front, and fair. This is the 3rd Subaru vehicle that we have purchased from Frank Smith of Valley Subaru. We found the experience to be positive, up front, and fair. Frank shared with us the history of the used car we purchased, which was a 2011 Subaru Legacy for our daughter. We are also the proud owners of a 2003 Subaru Outback, which our 19 year old son drives and absolutely loves, I drive a 2009 Subaru Impreza, and today we purchased a 2011 Subaru Legacy for our daughter who will get her license in November. Frank Smith is an awesome guy, knowledgeable about his job and extremely fair when making a deal. My 86 year old father owns a 2013 Subaru Legacy sold to him by Frank Smith and I have referred two friends to him who have also purchased vehicles from Frank. In my opinion, Frank Smith is a top notch salesman who knows the business of selling cars. Three of our four vehicles are Subaru's all purchased from Frank Smith since 2003. I know my daughter will love having a Subaru as much as her brother does and I do. Thank you Frank Smith. You are number one in our book! More

Buy at this dealership!! Ask for Christian!! This was a great experience--I didn't feel like I was "just another customer". The entire staff is friendly, helpful, and inform Ask for Christian!! This was a great experience--I didn't feel like I was "just another customer". The entire staff is friendly, helpful, and informative. More

Wouldn't buy my Subaru anywhere else This is the fourth car--three of them being Subarus--that I have purchased from Frank Smith at this dealership. I am a committed Subaru owner, and Fra This is the fourth car--three of them being Subarus--that I have purchased from Frank Smith at this dealership. I am a committed Subaru owner, and Frank is the most knowledgeable salesman I have ever spoken to. The car has everything I wanted and the price was right. Thanks for your wonderful service. More