CMA's Valley Subaru
Staunton, VA
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The Car We Wanted Without the Pressure We had been looking for a Subaru Forester for a long time and had decided it was finally time to buy one. We found the car we were looking for and wer We had been looking for a Subaru Forester for a long time and had decided it was finally time to buy one. We found the car we were looking for and were able to purchase it from Patrick Hecht in a no pressure environment which we appreciated. They detailed the car nicely and it looked great when we picked it up. The only thing we were disappointed with was that the tank was almost empty when we drove it off the lot. Other than that we had a good experience and really enjoyed working with Patrick. More
Great Dealership, Awesome sales staff!!!! This was our 4th Subaru purchase from the same dealership. Our salesperson Frank Smith was very knowledgable and offered great service. Charles Camp w This was our 4th Subaru purchase from the same dealership. Our salesperson Frank Smith was very knowledgable and offered great service. Charles Camp was our initial contact while looking online and he was very attentive and knowledgable also of all the inventory and all the features Subaru vehicles had to offer. There was never any high pressure to buy. They wanted to make sure we were comfortable and satisfied with our selection. The finance manager made the process quick . They have worked to form a relationship that would last for a long time. And this dealership has our loyalty. Great job, Frank,Charles and Patrick. We will definitely recommend this dealership to everyone who needs a vehicle. Proud owners of a 2015 Subaru Outback Limited!! More
An easy experience! Great service and communication, without much sales pressure when test driving and considering options. Valley tracked down the specific model we were Great service and communication, without much sales pressure when test driving and considering options. Valley tracked down the specific model we were looking for (first from another dealer, then factory direct), which came in a week earlier than anticipated. We ended up leasing, negotiations over which were straightforward and clear. A good experience all around, and very happy to be dealing with a local dealership for the 2 years of free oil changes and tire rotations. More
I had a great experience They helped me get the car I wanted all in one day and they've been very helpful since I contacted them the first time. They helped me get the car I wanted all in one day and they've been very helpful since I contacted them the first time. More
Outstanding experience All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very st All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very straightforward manner. There were not attempts to sell me anything that I did not want. I was offered the vehicle, exactly as I wanted it equipped, at a very fair price. A similarly fair price was also offered for the vehicle that I traded in. When I went to the dealership to pick up the vehicle, I was treated courteously. There were absolutely no surprises in the purchase process and it was handled in an efficient manner, The salesman who handled the sale was through and could not have been more pleasant. This was definitely how a car-buying experience should be...thoroughly enjoyable! I have not used the dealership's service department due to the long distance that I live from it. However, were I closer, I would do so. More
Easiest car purchase we ever made! We needed a new car and wanted a dealer who was a straight shooter. Valley Subaru had the car we wanted, and the purchase was hassle-free. We needed a new car and wanted a dealer who was a straight shooter. Valley Subaru had the car we wanted, and the purchase was hassle-free. More
New Purchase I recently made a purchase with Valley Subaru. All I can say is that I was given a world class experience. My first visit was in April to see if they I recently made a purchase with Valley Subaru. All I can say is that I was given a world class experience. My first visit was in April to see if they had the STi in stock. Like most Subaru dealerships, this car was not on the lot. I explained to them what I was looking for and how I wanted my car built. Within minutes we had my vehicle ordered, an agreed upon price, and paperwork for me to take home. Bi-weekly, if not weekly, they informed me of the status of my vehicle. Roughly 8 weeks later my vehicle arrived!! Frank, Charles, Branden, and Kevin deserve a lot of recognition. They made the wait and purchase extremely painless, but most of all they were genuine people. You can tell that these gentlemen want to make every customer extremely happy from the moment you meet them. If you're looking for a Subaru...GO TO VALLEY. Thanks again guys! More
Very easy, smooth process and we felt no pressure! We felt very comfortable about our used car purchase at Valley Subaru. They had exactly what we were looking for and the sale was absolutely no pressu We felt very comfortable about our used car purchase at Valley Subaru. They had exactly what we were looking for and the sale was absolutely no pressure! The fact that the vehicle had a clean Auto Check and that Valley Subaru was honest enough to divulge exactly what maintenance was completed on the vehicle at their facility, told us a lot about their integrety. All of this in a no pressure environment helped us to feel confortable buying our car at Valley Subaru! More
Great experience. This dealership is great to work with; they are very helpful and they keep you informed during the process. I had bought a car at this dealership prev This dealership is great to work with; they are very helpful and they keep you informed during the process. I had bought a car at this dealership previously with Charles Camp. After working with him I wouldn't have gone anywhere but here. More
Relaxed, Personal and Detailed I felt totally comfortable purchasing a car from this dealership. Patrick Hescox made me feel very welcomed and comfortable. He explained every detail I felt totally comfortable purchasing a car from this dealership. Patrick Hescox made me feel very welcomed and comfortable. He explained every detail and made sure that I understood all of my options and precisely how the car worked. The team at Valley Subaru works like a well oiled machine. Great teamwork. I am delighted with my purchase of a Crosstrek. More