CMA's Valley Subaru

No-Pressure, Friendly New Auto Purchase Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me upd Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me updated on delivery date and financing options, and finally, delivering my new car. I’ll send friends to Patrick. More

Found the perfect car for me - and it was pleasant and fun Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to th Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to the Outback and Forester, and basically wanted to drive them to decide. I was referred by a friend who works at Colonial to Charles Camp, so I went there first. Bill Yetzer was my salesperson. He was incredibly helpful in answering all questions I had on the different models, packages, options. The test drive was great - Bill made sure I got to drive on different roads, no rush, enough time to see how each car handled. He definitely helped me feel comfortable in my choice, letting me debate myself (for far too long - thanks Bill!) and answering additional questions about the Subaru and the average customer for both models. He was honest and open and wonderful to work with, and he also advised me based on lifestyle and my job. I especially appreciated feeling that Bill was not out for an adversarial hard sell. He took time to listen and I felt he was being honest and not trying to get me to leave with a car that was more than I wanted or could afford. I would not have bought at Valley Subaru had that been the case, but I'm happy that I could buy from Bill and Charles as the process was pleasant, and for the most part fun. The normal stress of spending that kind of money and getting a car that will last for my NEXT ten years was there, and I honestly did not expect to buy the same day I started looking, but it all went smoothly and well. I splurged a little on the warranty, but Kevin Hahne worked with me on that, explain it, as well as giving me a slight discount for purchasing both that and the exterior/interior protectant, and I'm glad I purchased it. The USAA discount and trade-in on my car also helped me afford the Forester. Please extend my thanks to Bill, Charles and Kevin for a great experience and even better car. More

Great and very easy to work with!! I dealt with Christian and he was very good and on top about everything! He gave me a fantastic deal that I couldn't pass up and heet me know the seco I dealt with Christian and he was very good and on top about everything! He gave me a fantastic deal that I couldn't pass up and heet me know the second the car I was looking for came in. Two thumbs up Christian and Valley Subaru! More

A pleasant car shopping/ buying experience After doing our research in advance, we were in the market for a Subaru Impreza Hatchback. We compared 3 different Subaru dealers and ultimately chos After doing our research in advance, we were in the market for a Subaru Impreza Hatchback. We compared 3 different Subaru dealers and ultimately chose Valley. It was a low-pressure & friendly environment which we SO appreciated. Our Subaru specialist, Patrick H., was top-notch! I give them top stars for every step of the process and we walked away with a beautiful new vehicle at a good price. Patrick was friendly, non-invasive, incredibly knowledgeable about the product, responsive to our needs and was a pleasure to work with. More

Very friendly environment. I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Cha I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Charles through email and he was extremely receptive and helpful in finding me my new car, went so far as to find the car I wanted that was being shipped from the factory to a different dealership. When I first walked in their building it was just a different environment from any other dealership I've been to, very friendly and welcoming. When it came down to sales time, i worked with Frank Smith, very nice guy and easy to work with. He answered all my questions and provided everything i needed. Even the financial guy Kevin Hahne was friendly and easy to work with in getting an excellent price to fit my budget. In the end i would say i am very satisfied with the experience and would absolutely recommend going there for your car buying needs. I also drove 80 miles and away from several other Subaru dealers and would do it again when i got to buy another car in the future, More

Very pleasant experience! I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my needs was a high priority. And, Patrick, Kevin and Charles demonstrated that they are competent professionals who know how to treat potential buyers. There was absolutely no pressure from any of the staff. I will definitely recommend Valley Subaru to my family and friends. Thank you! More

Respectful, patient and helpful. Frank Smith was recommended by two friends. He responded to our initial phone call and subsequent emails promptly. We spent four hours at Valley Sub Frank Smith was recommended by two friends. He responded to our initial phone call and subsequent emails promptly. We spent four hours at Valley Subaru answering Frank's excellent questions, checking out a few vehicles, and taking a test drive. We appreciate that Frank was courteous and respectful and helpful throughout the process. We went home happy with a new 2015 Forester. More

Joy to work with These guys were great, from the initial phone contact with Jessi, to the actual contact with Patrick. They found a great car for me and my family and These guys were great, from the initial phone contact with Jessi, to the actual contact with Patrick. They found a great car for me and my family and we love it. They went above and beyond to make sure we were happy and that the deal went through. We would definitely recommend this dealership to anyone looking for a new vehicle. More

Best car buying experience I've had. Period. This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10 This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10+ vehicles since then from dealers in San Francisco, Marin County, Pennsylvania and Virginia. This was the easiest, most straight-forward and pleasant car buying experience yet. It was also the best deal I found anywhere on the Outback. When we first started considering a Subaru, our inclination was to stick with the local dealer up the road and we probably would have bought there if they had had the car we wanted on the lot. But the process was a bit high pressure and" sale-sy. So, when I started looking at other dealers’ inventory, Valley had exactly what we were looking for, were so pleasant and easy to deal with, held the car for us while we were traveling and made the financing super easy and affordable. The finance team was able to beat my long-time bank’s best offer by more than a whole percentage point. We’re thrilled that we made the effort to check out Valley Subaru. Jessi Pletcher, Christian McFarland and Charles Camp made our buying experience wonderful. Can't recommend them highly enough. More

Always the best experience with Christian McFarland I have purchased many Subaru's from Christian McFarland. He is the best salesperson and I will always buy from him as long as he's selling Subaru's. I I have purchased many Subaru's from Christian McFarland. He is the best salesperson and I will always buy from him as long as he's selling Subaru's. I drove from Charlottsville and they are worth the drive. Branden, Steve and Kevin helped as well. Great team! Keep up the good work! More