
CMA's Valley Subaru
Staunton, VA
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New car purchase I experienced the personnel to be pleasant, knowledgeable and courteous. Not high pressure but responsive. I look forward to a long relationship with I experienced the personnel to be pleasant, knowledgeable and courteous. Not high pressure but responsive. I look forward to a long relationship with this dealership. More

Great Dealership Charles, Brandon and Patrick did a great job at getting my payment within my budget. Overall had a good experience with Valley Subaru. Thanks to ever Charles, Brandon and Patrick did a great job at getting my payment within my budget. Overall had a good experience with Valley Subaru. Thanks to everyone. More

The best automobile purchasing experience I've had. Patrick Hecht was patient and attentive to my particular situation and vehicle needs. As a past business owner and vice president of sales and marketi Patrick Hecht was patient and attentive to my particular situation and vehicle needs. As a past business owner and vice president of sales and marketing for both a manufacturer and distributor, he satisfied all that someone hopes will be manifested after hiring a sales person. Obviously I highly recommend him for your consideration. As regards to the product which I purchased, i.e. the Subaru Outback, having purchased many vehicles over the years I can truly say that at this time I have never been more satisfied. It is simply one of the finest vehicles, in my opinion, on the road today. Regarding the dealership, Valley Subaru, I was impressed with everyone I came into contact with throughout the buying experience. Especial thanks also to Frank Smith and Bill Yetzer, whom when I came in the following day and Patrick was with another customer, were most helpful in answering some questions. More
Top Quality Experience! I haven't purchased a new car since 1991 and was dreading what I thought would be an ordeal...but my experience with Caroluce, Jessie and Kevin at Val I haven't purchased a new car since 1991 and was dreading what I thought would be an ordeal...but my experience with Caroluce, Jessie and Kevin at Valley Subaru was totally pleasant. We were in and out in less time and for less money than I expected and I am delighted with my new Forrester. I would highly recommend this dealership and it's customer oriented team! More

Used car purchase The customer service was great. The dealership offered to pick me up since my car had been totaled. The sales representative Patrick was top notch. He The customer service was great. The dealership offered to pick me up since my car had been totaled. The sales representative Patrick was top notch. He answered my questions and was patient with me. Only a few minor complaints. I had set up an appointment to see a specific car and when I got there they told me that car was sold. They instead offered to sell me the car that they picked me up in (good sales technique) so I felt like they boxed me in a little bit. Also the sticker price on the car does not include the price plus taxes. But bottom line I needed a car and needed help with financing. They picked me up and got me through the whole process in an afternoon. I'm very pleased overall. More
New car purchase Frank was very pleasant, knowledgeable, courteous and worked with us on what we wanted. We have not bought a car since 1997 and Frank helped us thr Frank was very pleasant, knowledgeable, courteous and worked with us on what we wanted. We have not bought a car since 1997 and Frank helped us through the process without making us feel pressured, which we like very much. More
Great!!They went thru a lot to find the car I wanted. I wanted a specific color and options. They found exactly what I said I wanted. I am a very satisfied Customer. I have recommended others to see B I wanted a specific color and options. They found exactly what I said I wanted. I am a very satisfied Customer. I have recommended others to see Bill Metzer for a new car. More
I was made to feel very welcom and important. Christian made me feel at ease and was extremely helpful with all of my requests. He was extremely patience with all my questions and concerns. Christian made me feel at ease and was extremely helpful with all of my requests. He was extremely patience with all my questions and concerns. More
The best match takes time =) I showed up looking for a specific car, a specific price range, and a limited period of time to make a decision. The dealers at Subaru put me in an en I showed up looking for a specific car, a specific price range, and a limited period of time to make a decision. The dealers at Subaru put me in an entirely different car, and price range, and I think I topped the length of time ever spent in a car dealership but.......I AM NOT COMPLAINING ABOUT ANYTHING!!!!!! I ended up with an amzing car, and wonderful deal on financing, and the whole time I felt truly taken care of! I would say these guys bought a whole new meaning to the concept of Subaru love! Thank you to all the staff I dealt with in making this new purchase possible. More
I used to hate buying a car until now I do a lot of research and Valley Subaru works in a team concept which helped a lot. they gave me the best deal, but not only that guys like Frank Sm I do a lot of research and Valley Subaru works in a team concept which helped a lot. they gave me the best deal, but not only that guys like Frank Smith are passionate about giving their best customer service. The process was seamless and I am a very happy customer. Also and this is huge the process in TRANSPARENT...no hidden charges in fact I had my new plates and thought I would have to go to DMV and get them registered under my new car but they did it there and knocked off a few dollars. More