
CMA's Valley Subaru
Staunton, VA
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My first Subaru Purchase The staff was very friendly and helpful. They were all eager to help, and to explain the features of the car. They didn't push for me to buy into some The staff was very friendly and helpful. They were all eager to help, and to explain the features of the car. They didn't push for me to buy into something more expensive, or for features that I didn't need. I was impressed with the pricing most of all. I found it to be very fair. The waiting time was a little longer than expected. More

A great experience! I found my experience with Valley Subaru to be outstanding in every way. My sales person was Brian Henckel who went over and above to make the purchas I found my experience with Valley Subaru to be outstanding in every way. My sales person was Brian Henckel who went over and above to make the purchase of my car the best experience I have had with a car dealership ever. From the very first when I spoke with Jessica then came to Valley Subaru the next day to look for a vehicle, every person there was cheerful, helpful and positive. The experience did not end with the sale of the car, Brian called to follow up and answered all of my questions and encouraged me to keep in touch with him if I had any problems or questions. You all have a really good thing going there and I would definitely recommend Valley Subaru to anyone looking to purchase a vehicle. More

Great experience!! Excellent service! Everyone worked with us to make this deal great so we left extremely happy! We will definitely be back and refer all of our friends Excellent service! Everyone worked with us to make this deal great so we left extremely happy! We will definitely be back and refer all of our friends! Thanks so much Valley Subaru! More
Responsive Helpful in getting the make and color I wanted. I preferred not to have a lot of useless accessories, and they did their best to accommodate me. They Helpful in getting the make and color I wanted. I preferred not to have a lot of useless accessories, and they did their best to accommodate me. They were knowledgeable and friendly. More
Excellent Service I am enjoying my new car, the Subaru. Frank Smith and staff was very knowledgible in explaining and answering all my questions about the car and it's I am enjoying my new car, the Subaru. Frank Smith and staff was very knowledgible in explaining and answering all my questions about the car and it's features. I particularly like having all wheel drive for safety when having to drive my daughter to MI in winter for medical treatment. Frank goes the extra mile in calling to follow up and available for future questions. Great job. More
Our first Subaru. The staff was very helpful and sat with us for hours to make sure that we got a deal that we were comfortable with. They took the time to explain not The staff was very helpful and sat with us for hours to make sure that we got a deal that we were comfortable with. They took the time to explain not only the car but also the details with our agreement. They have been helpful with follow up phone calls to make sure everything has been going smoothly. Our new 2016 Forester has been amazing and we are happy to be members of the Subaru family. More
BEST PURCHASE EXPERIENCE EVER! Just purchased my 2nd Subaru Outback. This time around, I had the pleasure of dealing with Valley Subaru. From the initial Internet contact through Just purchased my 2nd Subaru Outback. This time around, I had the pleasure of dealing with Valley Subaru. From the initial Internet contact through delivery, I was continuously impressed. Valley Subaru truly earned 5 stars! Even AFTER the purchase, I felt remembered and appreciated, with helpful follow-up contact. I got the impression that Valley Subaru really aims to please and wants their customers to be satisfied... no, not just satisfied, but happy with their purchase experience and vehicle ownership. I very much look forward to a continued business relationship and having my 2016 Outback serviced at Valley Subaru. More

Great Experience Patrick was very professional and helped us quickly figure out the vehicle we wanted. The whole process went smoothly and the negotiation process was Patrick was very professional and helped us quickly figure out the vehicle we wanted. The whole process went smoothly and the negotiation process was fast and easy. We got the deal we wanted without feeling pressured. Kevin in the finance department was thorough in explaining all the paperwork and warranty options and was able to get us a good rate. We're very happy with our purchase and plan to be in this vehicle for a long time! More

A Customer Friendly Dealership From the first call from Jessie, your Internet expert, through the excellent care which we received from Caroluce in explaining more about the car, we From the first call from Jessie, your Internet expert, through the excellent care which we received from Caroluce in explaining more about the car, we were very satisfied. If it hadn't been for the "non-aggressive", but good customer service displayed by Jessie, we would not have bought our car from this dealership. Both ladies deserve our thanks and respect. Dr. Fred Lang More
A car for our family With a growing family, we stopped in to see if there was a Subaru we could update our 2003 forester with – we had specific requirements and a price r With a growing family, we stopped in to see if there was a Subaru we could update our 2003 forester with – we had specific requirements and a price range. Over the two weeks that we were shopping and budgeting – Brian was helpful and available. We've got the update we were looking for at the price we wanted! We are very happy with our new family car. More