CMA's Valley Subaru
Staunton, VA
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Exceptional Service Caroluce is such a sweet lady! She was ready to help with anything and everything. Made us feel like family! I can't thank her enough for everything s Caroluce is such a sweet lady! She was ready to help with anything and everything. Made us feel like family! I can't thank her enough for everything she did. More
The best people! I am located out of town, and Jessi was fantastic about working with me (through many emails)! She answered the many questions that I had and was fan I am located out of town, and Jessi was fantastic about working with me (through many emails)! She answered the many questions that I had and was fantastic about keeping me updated through the process. When I came in, they had everything ready and were absolutely the best people to work with. I have never enjoyed a vehicle purchase so much! I highly recommend this team (particularly Jessi and Caroluce)!!! More
Worth the drive Had gotten a quote on a Forester with a price we were very happy with so we drove (from out of town) to make the deal. When we got to Valley, WE had Had gotten a quote on a Forester with a price we were very happy with so we drove (from out of town) to make the deal. When we got to Valley, WE had misread information regarding the current interest rate promotion. This, of course, was going to increase our payment significantly. Thanks to Kim, we were able to negotiate a deal that allowed us to keep the same payment that we had planned on prior to our visit. More
Excellent. This is the third Subaru I have purchased from Frank Smith. He is very patient and answers all your questions as you select the Subaru and accessories This is the third Subaru I have purchased from Frank Smith. He is very patient and answers all your questions as you select the Subaru and accessories you want. He is an excellent salesman and I highly recommend him if you are in the market for a car.. More
2017 Outback Premium We drove 2-1/2 hours to do business with Valley Subaru. We have had new Subaru's since 1981 and have dealt with many dealers over the years. Valley We drove 2-1/2 hours to do business with Valley Subaru. We have had new Subaru's since 1981 and have dealt with many dealers over the years. Valley Subaru was responsive, competitive and ordered the exact model of Outback we were looking for. Valley Subaru is highly recommended. More
WRX Perfection I've been wanting a WRX for about 2 years now. With money finally set aside I checked online and saw "The One. Jessi sent me a quote right away. A I've been wanting a WRX for about 2 years now. With money finally set aside I checked online and saw "The One. Jessi sent me a quote right away. A couple days later Charles contacted me asking what he could do to get me into the car. After a pleasant exchange we came up with an offer that was I thought was fair. Test drove it Saturday with Frank, but wanted to sleep on it for a couple nights. Monday rolled around and I was ready. Without a ride to the dealership Frank came and picked me up. Got the paper work done quickly and painlessly and I was in my dream car in no time flat. Awesome experience all around. Smooth and painless from start to finish. Thanks! More
My First Subaru. Best car purchase experience ever. My family just purchased our first Subaru. 2016 Forester. We will call it "Scooby Doo Subaru" Working with Frank Smith , Charles Camp , Jessica P My family just purchased our first Subaru. 2016 Forester. We will call it "Scooby Doo Subaru" Working with Frank Smith , Charles Camp , Jessica Pletcher and the rest of the "behind the scene" team members was by a mile the best car buying experience we have ever had. A friend referred us to Valley Subaru with high praise. We drove 60 miles from Charlottesville VA , bypassing a local dealership, to look at and see a Forester. They lived up to the reputation that preceded our encounter. The sale was straightforward and fair. We never felt pressured. They made every effort to scan the inventory and find the best option that worked for us. This dealership is well managed. Tidy and clean. People are Friendly & Professional. We highly recommend Valley Subaru to anyone looking for a new Scooby Doo. More
Great Car Buying Experience My husband and I had decided on a Subaru, but weren't sure which model was best for our needs. We visited Valley Subaru and Kim met with us, facilita My husband and I had decided on a Subaru, but weren't sure which model was best for our needs. We visited Valley Subaru and Kim met with us, facilitated test drives on both the Outback and the Crosstour, and took an enormous amount of time answering our questions and educating us on the benefits of each model. The showroom was very clean and welcoming, and all staff were very friendly and welcoming. Kim was aware that we were still shopping, and did not pressure us to make a decision on the spot. All of these things contributed to our decision to come back to this dealership to finalize the purchase of our 2017 Subaru Outback. More
2017 Outback This is our Fourth Subaru in two years! Frank is the greatest Salesman. Wonderful vehicles, outstanding service. I feel I received a very good deal o This is our Fourth Subaru in two years! Frank is the greatest Salesman. Wonderful vehicles, outstanding service. I feel I received a very good deal on this car. More
Easy, no pressure car shopping experience I have always HATED shopping for cars until I went to Valley Subaru. Patrick was my salesman and he took car of every detail and made the process pai I have always HATED shopping for cars until I went to Valley Subaru. Patrick was my salesman and he took car of every detail and made the process painless. More