CMA's Valley Subaru
Staunton, VA
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Always fair This was the 7th Subaru we've purchased and the 6th we've purchased from Frank Smith. He always treats us respectfully, professionally and fairly, an This was the 7th Subaru we've purchased and the 6th we've purchased from Frank Smith. He always treats us respectfully, professionally and fairly, and is a pleasure to deal with. We live closer to other Subaru dealerships but are willing to travel to work with Frank. More
First Subaru Mike Cole was excellent. We were first time subaru buyers. He made us feel very comfortable and was great with our son, during the purchase process. Mike Cole was excellent. We were first time subaru buyers. He made us feel very comfortable and was great with our son, during the purchase process. More
great deal and great sales staff we felt at "home" while making a great deal here people are always friendly and treat you so well found the car we wanted and took it home we felt at "home" while making a great deal here people are always friendly and treat you so well found the car we wanted and took it home More
Second new car in six months! This is the second 2017 Subaru Outback my family has purchased at Valley Subaru. My father liked my new car so much, he decided to purchase one as wel This is the second 2017 Subaru Outback my family has purchased at Valley Subaru. My father liked my new car so much, he decided to purchase one as well. As promised, Patrick gave us a great deal for being a returning customer. I was so pleased he took the time to explain all the new features of the Subaru to my father since technology and Dad do not mix well. Helen at the finance office was also very kind and patient in explaining all of the paperwork involved with my father's "new toy." The most notable experience of all was how I was treated as a returning customer. It felt like visiting with old friends, even though I purchased my 2017 Subaru just a few months prior. I felt welcomed and at ease. More
Courteous, professional, and knowledgeable I came to Valley Subaru to look at a specific vehicle I had viewed online. I wasn't tackled in the parking lot with an overzealous salesperson, in fac I came to Valley Subaru to look at a specific vehicle I had viewed online. I wasn't tackled in the parking lot with an overzealous salesperson, in fact I had to go inside to find someone, which is quite fine with me. I was immediately greeted by Chris Stein, whose desk is just inside the front door, likely because he's a good representation for the dealership. I knew what I was looking for and Chris listened to my needs and wants, compared my other target vehicles, and we set out on a test drive. Chris has a "down to earth" approach and grasps a feel for his customer. The process was what making a large purchase should be. From service personnel to manager, everyone was smiling and willing to make my experience pleasurable. I am quite confident any and all follow up visits with Valley will be just as comfortable as my initial purchase visit. Buying a vehicle is stressful and a big decision. Valley takes this into consideration and does their part in making the process a little easier. More
I've recommended this dealer to five friends already. Caroluce is great to work with. She helped us buy our brz in July and has been helping me find my replacement for my vw tdi. I had changed my mind Caroluce is great to work with. She helped us buy our brz in July and has been helping me find my replacement for my vw tdi. I had changed my mind on which Subaru to buy three times before my buyback offer was made and she was helpful throughout. She's very knowledgeable about the Subaru line. I've highly recommended her already and will continue to do so. More
Purchase of Outback We actually enjoyed dealing with Valley Subaru and especially Mike Cole. We never felt any pressure and all our questions were treated in a very thou We actually enjoyed dealing with Valley Subaru and especially Mike Cole. We never felt any pressure and all our questions were treated in a very thoughtful way. We felt comfortable going in on multiple visits. Thank you Mike Cole! More
We have always had quick and friendly service. This our second purchase with Valley Subaru and because our first experience with your dealership was outstanding we returned for our next car purchas This our second purchase with Valley Subaru and because our first experience with your dealership was outstanding we returned for our next car purchase we even had the same salesperson. More
The protection I needed at the price I wanted The people at Valley Subaru did everything they could to make sure I left happy and satisfied with my car, warranty, and payments. They answered any q The people at Valley Subaru did everything they could to make sure I left happy and satisfied with my car, warranty, and payments. They answered any questions I had and I loved the Fetch Manager! More
Happy Subaru owner again Thank you Matt for your wonderful care and being attentive to all our concerns and wants. So happy we went to Valley looking for a new car. Thank you Matt for your wonderful care and being attentive to all our concerns and wants. So happy we went to Valley looking for a new car. More