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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

March 13, 2017

Everyone was very helpful I usually hate buying cars. Everyone at this dealership was great to work with. The experience I had at this dealership was the best I have experien More

by Virginia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hecht, Helen Shibut
March 09, 2017

Very smooth transaction. Ver frindly salesman. Patrick was extremely helpful and met all our needs. We were pleased and look forward o working with Valley Subaru. Nice transaction and good service More

by 1147fsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hecht
March 06, 2017

Repeat costumer Great Service Bought our second Subaru from valley and have had nothing but a pleasurable experience and plan to buy many more form them in the future. More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
March 06, 2017

Buying a car made as enjoyable as possible I don't know anyone that looks forward to the "car buying experience", we certainly don't. But Valley Subaru, and in particular Frank Smith and Charl More

by SubaruOwnerX3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi Pletcher, Helen Shibut
March 05, 2017

Best customer service ever After checking into cars rated with best safety features, I decided on subaru. I've been with the same dealership in charlottesville for over 15 yea More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Pletcher, Joey Caldwell, Helen Shibut
March 03, 2017

Enjoying my new Forester. I really enjoy my new Forester and am looking forward to taking it up to WV in the years to come. Kind of wish we'd get some snow before spring to se More

by Subaru#2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
March 03, 2017

Service manager rude and unhelpful I bought a 2009 subaru outback from them used so no warranty. Was driving and experienced a problem with the car pulling to the right and rolling when More

by Outback owner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Marshall
Mar 10, 2017 -

CMA's Valley Subaru responded

We would be happy to look at your vehicle at no cost to determine if there is a problem, but we unfortunately need to have it brought in so we could make the best possible determination.

March 02, 2017

Great people ! This is the second new Subaru that we've purchased from Valley Subaru. The people at the dealership are friendly,(not pushy or arrogant), and are ver More

by jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessi Pletcher, Joey Caldwell
March 02, 2017

It pays to do your homework!! I'm Happy!! Valley Subaru ! I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking aroun More

by New and Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember the guy from the service department, he was great too!, Jessi Pletcher, Helen Shibut
February 27, 2017

First Brand New Car I purchased my very first brand new car through Valley Subaru with the excellent help of Mike Cole. As a very young lady with little credit history, More

by Mikahla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cole, Helen Shibut
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