CMA's Valley Subaru
Staunton, VA
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Everyone was very helpful I usually hate buying cars. Everyone at this dealership was great to work with. The experience I had at this dealership was the best I have experien I usually hate buying cars. Everyone at this dealership was great to work with. The experience I had at this dealership was the best I have experienced. More
Very smooth transaction. Ver frindly salesman. Patrick was extremely helpful and met all our needs. We were pleased and look forward o working with Valley Subaru. Nice transaction and good service Patrick was extremely helpful and met all our needs. We were pleased and look forward o working with Valley Subaru. Nice transaction and good service. More
Repeat costumer Great Service Bought our second Subaru from valley and have had nothing but a pleasurable experience and plan to buy many more form them in the future. Bought our second Subaru from valley and have had nothing but a pleasurable experience and plan to buy many more form them in the future. More
Buying a car made as enjoyable as possible I don't know anyone that looks forward to the "car buying experience", we certainly don't. But Valley Subaru, and in particular Frank Smith and Charl I don't know anyone that looks forward to the "car buying experience", we certainly don't. But Valley Subaru, and in particular Frank Smith and Charles Camp, made it as painless as possible. They were courteous, thorough, and honest. And, as a business, they are community minded - they support many of our area's non-profits. If and when we are in the market again, we will definitely think of them. More
Best customer service ever After checking into cars rated with best safety features, I decided on subaru. I've been with the same dealership in charlottesville for over 15 yea After checking into cars rated with best safety features, I decided on subaru. I've been with the same dealership in charlottesville for over 15 years. I never owned a Subaru. Having had contact with several subaru dealerships, I was fortunate to come in contact with Valley Subaru and even more fortunate to have met Joey Caldwell, sales representative. He is extremely knowledgeable, friendly, a joy to be around, and genuinely cares. He continues to call to check in. In fact, everyone with whom we made contact was exceptional. I never felt pressured to buy. I never thought I would ever leave my current dealership. Now I can't think of going anywhere else. More
Enjoying my new Forester. I really enjoy my new Forester and am looking forward to taking it up to WV in the years to come. Kind of wish we'd get some snow before spring to se I really enjoy my new Forester and am looking forward to taking it up to WV in the years to come. Kind of wish we'd get some snow before spring to see how much better it does than my old Impreza. I liked the fact that I could test drive a number of vehicles before deciding on the Forester, each having its own advantages. I already had an Impreza or I probably would have ended up with that. And I could have seen myself breaking all kinds of laws of the land and laws of physics with a WRX. Nope, felt the Forester was the best for me and Caroluce was very patient with me in helping me figure that out. Thank you to everyone to Caroluce and everyone there. More
Service manager rude and unhelpful I bought a 2009 subaru outback from them used so no warranty. Was driving and experienced a problem with the car pulling to the right and rolling when I bought a 2009 subaru outback from them used so no warranty. Was driving and experienced a problem with the car pulling to the right and rolling when placed in park. Called the service manager to ask if this was something they had experienced before and was told it could be several problems but refused to ask a technician for any advice or let me talk to one. All he wanted was for me to bring the car in for them to work on. I thought since I paid $16000 for the car a little advice wasn't to much to ask for. Fortunately another subaru dealer was much more helpful and knowledgeable More
Great people ! This is the second new Subaru that we've purchased from Valley Subaru. The people at the dealership are friendly,(not pushy or arrogant), and are ver This is the second new Subaru that we've purchased from Valley Subaru. The people at the dealership are friendly,(not pushy or arrogant), and are very helpful from start to finish. We could have easily gone to a Subaru dealership that is closer to our home, but we chose Valley Subaru. We have our vehicle serviced regularly at the dealership and our experience has always been easy, prompt, courteous and thorough. We will always deal only with Valley Subaru. Thanks Joey, and the rest of the staff! More
It pays to do your homework!! I'm Happy!! Valley Subaru ! I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking aroun I'll admit it, I'm one of those people that over does the research, just how I function! I'm so glad I did!! After several weeks off looking around, not just dealerships in Virginia but surrounding states as well, I found my new FOREVER Dealership!! VALLEY SUBARU is the place to buy a vehicle !! ;-) To find such a place only 90 minutes from my house wasn't the best part but certainly didn't hurt. I started via email with Jessi, who is amazing! She was kind, knowledgeable and very timely dealing with my many questions. I'm again one who asks many questions. We struck a deal which I coincided fair after several days of corresponding. She and her manager had to look far and wide to find me what I wanted and within my price range. (I did in fact send the email deal she offered to two different Dealerships and they couldn't match The Valley deal.) A dealership did offer me a 10yr/100,000. mile warranty>> those are bogus as they don't cover anything>>> After market is NOT good. Subaru Certified warranty's are worth your money. YES this is where Dealerships make there money but with seven computers, two miles of wire and I'm not sure what else, is the reason for the first time in my life I've ever purchased an extended warranty. I have a 2003 Baja and never had need of the warranty but ya just never know now days. This Dealership is the best place I've ever purchased a new car. I'm the family member that make the deals on new cars, six different cars in the last 20+ years. I've walked out of Dealerships just before signing paperwork because I had a bad feeling. I've dealt with the ego thing, the let me explain how the motor functions thing, the assume you must not understand about cars because you're a woman thing when I've gone to buy a car ....NOT HERE Valley Subaru is a nice place from my experience with good, no pressure sales and I'm certainly going to recommend them to people I know. When I got to Valley I met Jessi and Frank. Frank did a great job of being the on the ground salesperson as Jessi is Internet Sales and Frank handles the actual test drive, paperwork and all my extra questions. I did go home with my 2017 Forester Limited. >>>>5 days later I have over 500 miles on my car after my first road trip. The car is smart, I've got plenty to learn. It drives like a dream. EYESIGHT is amazing and something that hasn't take me long to get used to, a MUST have and safety is always a MUST! The sunroof is the largest I've ever seen, almost the entire roof. There is plenty of cargo room. The seats are comfortable even for a shorter person like me. There is plenty of leg room for taller people too, very nice. I figured out the cruse control on the fly, really the only the way it can be done. After only 500+ miles I'm looking forward to MANY MANY more miles of comfort on the road. I'm the one with the shocked look on my face, (in the picture) Jessi is on my left. Frank from Valley and my Frank made this day fantastic!! Check out Valley in Staunton!! More
First Brand New Car I purchased my very first brand new car through Valley Subaru with the excellent help of Mike Cole. As a very young lady with little credit history, I purchased my very first brand new car through Valley Subaru with the excellent help of Mike Cole. As a very young lady with little credit history, I found trouble with most dealerships even offering me their time. Valley Subaru was completely different. They, especially Mike, welcomed me so warmly and did everything they could to help put me in the perfect car, not only one that fit me, but also fit my budget. Mike was very knowledgeable, honest, and caring. He listened to me, took into consideration my situation, and offered any and all options he possibly could. I would highly recommend Valley Subaru and Mike Cole, especially to those customers just starting out like me! More