CMA's Valley Subaru
Staunton, VA
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Great I have purchased my last few cars within the Carter Myers Automotive dealerships and have always had a great experience and this was no different. I c I have purchased my last few cars within the Carter Myers Automotive dealerships and have always had a great experience and this was no different. I came into Valley on a rainy Saturday afternoon and was greeted my Mike Desmond immediately. I was referred by Colonial in Charlottesville since I was looking for a Subaru. I had some questions about the Outback and was interested in the 4 CYL and the 6 CYL. Mike showed me the pros and cons of both and we took a test drive in both as well. He truly does understand the product in depth and really helped me with my decision. I ended up going with the 4 Cylinder and Charles and Mike both got my payment to where I needed it to be. When picking the car up I dealt with Jessi for paperwork. She was great as well and really does understand the value in the products. Overall I had a great experience with Valley. Mike, Charles and Jessi are all very knowledgeable and really do want what is best for the customer. I highly recommend shopping at Valley for your next Subaru purchase! More
Almost Deaf-Friendly They had other car company salesperson who knew most sign language to help out with communication careful. Writing back and forth was not my preferenc They had other car company salesperson who knew most sign language to help out with communication careful. Writing back and forth was not my preference choice. They did their best for me to be happy buying. More
Great buying experience! We "discovered" Valley Subaru and Frank Smith as our salesman. Frank is very knowledgeable, professional, and just a good guy to work with. The Suba We "discovered" Valley Subaru and Frank Smith as our salesman. Frank is very knowledgeable, professional, and just a good guy to work with. The Subaru product itself is an outstanding one, well thought out design, excellent value for the money, and a fun car, too. Our experience with Frank as well as everyone we dealt with during the buying process is extremely positive. Valley Subaru and Frank Smith both come strongly recommended. Thanks!! More
Very good Very professional all the way around Keith did an excellent job helping me get into what I wanted to get in too . Very kind and would answer any quest Very professional all the way around Keith did an excellent job helping me get into what I wanted to get in too . Very kind and would answer any questions I had More
Great service and love my new car!!!! Michael Coles was the gentleman who helped us find our car. He was very helpful and got me in the exact car I wanted! I would definitely recommend him Michael Coles was the gentleman who helped us find our car. He was very helpful and got me in the exact car I wanted! I would definitely recommend him when buying a car. Charles was also very helpful in getting us a payment that worked with our budget. More
Matt Hollembeak I truly had not a clue I was going to be driving home a 2017 Subaru Forester on Monday. Then I met Matt Hollembeak. Usually, salesmen are a turnoff to I truly had not a clue I was going to be driving home a 2017 Subaru Forester on Monday. Then I met Matt Hollembeak. Usually, salesmen are a turnoff to me, pushy, over-bearing; not Matt. He was honest, trustworthy and kind (exactly NOT what I was expecting.) I couldn't be happier with my car. It's been 13 years since I've last purchased a car, but I won't be that long anymore. Start to finish, Matt made the experience at Valley Subaru a truly wonderful one. More
Buying a new Subaru Everyone at Valley Subaru was willing to go the extra mile to assist me in any way in purchasing a new Impreza. They even went out of state to purchas Everyone at Valley Subaru was willing to go the extra mile to assist me in any way in purchasing a new Impreza. They even went out of state to purchase the car that I specifically was looking for. I'm glad I chose Valley Subaru and look forward to many years of friendly customer service. More
New Forester We traveled up to Stanton,Va. to Valley Subaru to see what they had on the lot. I had stopped there on the Wednesday before that Saturday for about 5 We traveled up to Stanton,Va. to Valley Subaru to see what they had on the lot. I had stopped there on the Wednesday before that Saturday for about 5 minuets and told Caroluse that I would bring my wife by to look on Saturday. We liked what we saw and bought a new forester that Saturday! Great bunch of people up there and Caroluse was great and very knowledgeable about our new car! More
Best car buying experience EVER!! Buying my first Subaru from Valley Subaru was the best car buying experience I have had. I stated my requirements for my trade up front and Valley Su Buying my first Subaru from Valley Subaru was the best car buying experience I have had. I stated my requirements for my trade up front and Valley Subaru worked with me to meet my needs. Patrick Hecht was a very knowledgeable sales agent who shared the many positive details of owning a Subaru. I hope to keep my new Subaru for many years but would definitely go back to Valley Subaru for any future needs! More
knowledgeable and not pushy - worth the drive I had driven a Crosstrek at two other dealerships, both closer than Valley, and knew that was the car I wanted, but they didn't have the exact options I had driven a Crosstrek at two other dealerships, both closer than Valley, and knew that was the car I wanted, but they didn't have the exact options and color I wanted. A friend recommended I give Caroluce a call. She was very helpful and responsive, and gave e a better price than either of the other shops. Valley also had a lower doc fee. We did the whole deal over the phone and with a few texts. I had planned to get the car on Saturday, but plans changed, and I called Caroluce at 5 pm three days early to see if I could get it that night. She and Helen stayed late and completed the delivery, without making me feel rushed. This was not my first purchase, and I dread having to deal with the finance folks, but Helen was very easy to work with. Overall, I was very impressed. Caroluce and Helen made it not only painless, but actually enjoyable. More