CMA's Valley Subaru
Staunton, VA
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Very smooth and stress-free experience You can "buy" an automobile from Frank Smith, but he will not "hard-sell" you one. It's always YOUR choice and he is extremely helpful and knowledgea You can "buy" an automobile from Frank Smith, but he will not "hard-sell" you one. It's always YOUR choice and he is extremely helpful and knowledgeable about his product and will answer any question in the finest detail with zero pressure to buy. Second Subaru I have purchased and will surely return when the need arises in the future. More
The experience! Matt, and the Subaru team, was VERY helpful in getting me in the car me and my significant other wanted to take our first step in our future together! Matt, and the Subaru team, was VERY helpful in getting me in the car me and my significant other wanted to take our first step in our future together! They did what it took to get us in our new ride and MORE! No grey areas, concerns that were unanswered, or confusion! Fantastic! More
Wonderful! Frank was a wonderful and helpful salesman to work with. He answered all our questions, and explained all the vehicle's features. He never rushed us o Frank was a wonderful and helpful salesman to work with. He answered all our questions, and explained all the vehicle's features. He never rushed us or made us feel pressured. Great car buying experience! I would recommend Frank & Valley Subaru to anyone. More
Buying a new carv Matt and valley Subaru found the right car for me. They found a car and had it at dealership in 24 hours. So far I love it. Matt and valley Subaru found the right car for me. They found a car and had it at dealership in 24 hours. So far I love it. More
Wonderful personal service Mike Cole was the sales representative who assisted us. He did not hesitate to give us his full attention to explain the features of the Outback limit Mike Cole was the sales representative who assisted us. He did not hesitate to give us his full attention to explain the features of the Outback limited and any related questions we had. Once we left the showroom, he answered all phone and email inquiries promptly. He encouraged us to contact him whenever a question arose. We appreciated his attention to detail and that there was no sense of pressure to purchase involved. We also dealt with his boss, Charles and the finance representative, Helen. Both were personable and professional. We have been very satisfied with the service received and look forward to upcoming maintainance visits to the dealership. The only thing missing is a dealership nearer to Lexington! Thank you. More
2015 Legacy Everyone at the dealership was extremely helpful and pleasant. My sales person - Frankie could not have been better. He anticipated all needs and pr Everyone at the dealership was extremely helpful and pleasant. My sales person - Frankie could not have been better. He anticipated all needs and provided information honestly and in a manner easy to understand in addition to making sure i was comfortable with all the bells and whistles of the car before I left the lot, even though after business hours. The overall service and hospitality was unrivaled by the other dealerships I had dealt with in my search. More
Great Experience!! The people at Valley Subaru were so nice & accommodating! The financing & paperwork was quick & painless. And I never felt pressured. Usually hate to The people at Valley Subaru were so nice & accommodating! The financing & paperwork was quick & painless. And I never felt pressured. Usually hate to go buy a new car but they definitely made this a very enjoyable experience!!!! More
Great place to buy a car! Matt is a great sales person, this is the second subaru we have bought from Matt and Valley Subaru, everyone there is so polite, they take in mind wh Matt is a great sales person, this is the second subaru we have bought from Matt and Valley Subaru, everyone there is so polite, they take in mind what payment and price you can afford and don't pressure you. Will recommend them and buy our next car there. More
Great experience Very friendly and easy to work with. I found the car I wanted there online so I can't say I went through the full shopping experience with them, but a Very friendly and easy to work with. I found the car I wanted there online so I can't say I went through the full shopping experience with them, but after first contact they were helpful, courteous, not pushy, and made the process pretty pain free. More
Caroluce and Helen were awesome! My husband and I had a great experience with Caroluce and Helen of Valley Subaru in the purchase of our Subaru Outback. Caroluce was very knowledgeabl My husband and I had a great experience with Caroluce and Helen of Valley Subaru in the purchase of our Subaru Outback. Caroluce was very knowledgeable and professional and made shopping for our first Subaru a very enjoyable experience. Helen made the financing aspect of our purchase quick and easy and I wholeheartedly recommend both of them. More