CMA's Valley Subaru
Staunton, VA
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Made me feel welcomed and not pressured! This is the third car I have purchased at Valley Subaru, and I've loved every minute of it! Thank you Frank and Charles for listening to my needs an This is the third car I have purchased at Valley Subaru, and I've loved every minute of it! Thank you Frank and Charles for listening to my needs and helping me find the best value in a new car! More
WOW!!! A big thank you to Valley Subaru and especially Mike Cole. Mike made the whole experience a pleasant one! He provided excellent knowledge and I know h A big thank you to Valley Subaru and especially Mike Cole. Mike made the whole experience a pleasant one! He provided excellent knowledge and I know he really had my best intereset in mind. Thanks again Mike Cole and Valley Subaru......knocked it out of the park! More
New cross trek By far the best car buying experience I have ever had can’t even put into words how it felt...you guys did everything right no pressure worked to get By far the best car buying experience I have ever had can’t even put into words how it felt...you guys did everything right no pressure worked to get us the deal we felt comfortable with and then signing the papers was so easy I am very pleased with my first of many more experiences with this dealership More
Wasn't planning to buy a car but My husband and I showed up with the intent of only test-driving a few cars, but I fell in love with the Crosstrek and we decided to make a purchase. E My husband and I showed up with the intent of only test-driving a few cars, but I fell in love with the Crosstrek and we decided to make a purchase. Everyone we dealt with was friendly and exceedingly helpful. Even though we used up a lot of everyone's time, no one ever made us feel rushed (we were at the dealership from about 12:45 pm. to 8:45 p.m.!). We highly recommend Valley Subaru. Never did we experience any sort of high-pressure sales tactics. Plus, every single person we dealt with (Stacey, Helen, Brian, Kaleb, and Matt) is an individual I'd be comfortable inviting to dinner. More
Thank you Valley Subaru! This was my first time purchasing a car from a dealership and I had no idea what I was doing! Caroluce and Helen were wonderful to work with. They wer This was my first time purchasing a car from a dealership and I had no idea what I was doing! Caroluce and Helen were wonderful to work with. They were both patient and professional and helped me get the exact car I wanted at a comfortable price. After a couple disappointing visits to other dealers, I’m so glad I went to Valley Subaru. More
Excellent customer service. Outstanding customer service!! Courteous, knowledgeable and trustworthy describes my experience with Matt. He made the visit very comfortable, as did Outstanding customer service!! Courteous, knowledgeable and trustworthy describes my experience with Matt. He made the visit very comfortable, as did Helen and Kaleb. Would recommend this dealership highly. More
Fast and excellent service! I have purchased a Subaru Crosstrek today. Working with Valley Subaru was a pleasure. The team was knowledgeable, cheerful, and a deal that met all my I have purchased a Subaru Crosstrek today. Working with Valley Subaru was a pleasure. The team was knowledgeable, cheerful, and a deal that met all my needs was made quickly. It was highly worth the drive to Staunton! More
Good experience Our sales agent, Matt Hollenbeck, provided open, responsive and prompt service. My spouse and I appreciated the tolerance for our wanting time to rev Our sales agent, Matt Hollenbeck, provided open, responsive and prompt service. My spouse and I appreciated the tolerance for our wanting time to review our choices, to take vehicles out on test rides on our own to assess our satisfaction with how the vehicle (Outback 3.6 Subaru 2016) handled, etc. The dealership's inventory of vehicles - new and used - seems better than others, especially for 3.6 Outback models. We plan to return for any future automotive needs. More
Six stars I wish I could rate Frank with more than 5 stars for friendliness & helpfulness. We asked for 5 custom items and thought we would have to wait until a I wish I could rate Frank with more than 5 stars for friendliness & helpfulness. We asked for 5 custom items and thought we would have to wait until after the weekend to pick up the car. It was done the very next day. We feel like we got a great deal on a very nice car. Thanks so much. More
Patience and Listening My wife and I were treated extremely well as we made our car decision. Frank listened to our list of "must-haves" and kept our personal wants in mind. My wife and I were treated extremely well as we made our car decision. Frank listened to our list of "must-haves" and kept our personal wants in mind. We never felt rushed or dismissed even as we had to wait for Helen to get freed up. We are really happy with our Subaru so we probably won't be back for a while, but we highly recommend Valley Subaru. More