CMA's Valley Subaru
Staunton, VA
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Choose wisely - I did! I live much closer to another dealership, and pricing was similar at both. I shopped around for a new car, but I chose Valley Subaru because I not onl I live much closer to another dealership, and pricing was similar at both. I shopped around for a new car, but I chose Valley Subaru because I not only liked them, but I trust their sincerity and honesty. They clearly care about creating and maintaining a long term customer relationship. A close friend recommended Valley's sales and service departments, and she actually introduced me to Frank Smith. Frank is a true Subaru expert; no one could be more knowledgeable or enthusiastic. Thank you, Frank, for being always available and always helpful. Thanks, too, to Charles and Helen. The entire buying experience was excellent. I look forward to my first service visit. See you all in 10,000 miles! More
Great salesman Frank Smith took great care of us. He was knowledgeable about the vehicles and understood our needs. He is efficient and honest and patient. Every Frank Smith took great care of us. He was knowledgeable about the vehicles and understood our needs. He is efficient and honest and patient. Everyone at Valley Subaru was friendly and kind. More
The absolute best experience purchasing a vehicle Frank Smith was very professional and friendly. He knows everything about the cars he is selling and really helped us choose the right car for us. He Frank Smith was very professional and friendly. He knows everything about the cars he is selling and really helped us choose the right car for us. He stayed in touch with us from the first time we stopped by the Dealership to look at the vehicles until the day we made our purchase. He was available to us anytime we had a question or concern. I would recommend Valley Subaru to everyone. The Subaru is rated the safest car on the road by Consumer Report. We have been treated like family by everyone in the Dealership. Bless them all!! More
"Excellent" Return Customer My second trip to Valley Subaru for an Outback. Frank Smith went above and beyond to find the car I was looking for and stayed within my budget, actua My second trip to Valley Subaru for an Outback. Frank Smith went above and beyond to find the car I was looking for and stayed within my budget, actually did even better than I expected. Never felt any pressure and experience was a pleasure. Customer service is top notch! I am so pleased all the way around. Helen Shibut was great and explained all the details of the financing. Highly recommend Valley Subaru. ** Over the 5 years I had my Outback that Frank sold me, he always stayed in touch via email. Keeping me informed of what Subaru was offering....to me that is the ultimate customer service because when I was ready to purchase I knew Frank was there to work with me!** More
Great Experience Both Michael Cole and Helen Shibut were great to work with, they had great customer rapport and made a usually stressful endeavor delightful. Highly Both Michael Cole and Helen Shibut were great to work with, they had great customer rapport and made a usually stressful endeavor delightful. Highly recommend going Valley Subaru for any car purchase. More
Great salesmanship I bought a 2018 subaru crosstrek from Matt holembeak , he didn’t pressure me at all , showed me all of the things bell and whistles of the car I chose I bought a 2018 subaru crosstrek from Matt holembeak , he didn’t pressure me at all , showed me all of the things bell and whistles of the car I chose. Walked me through all of the financing and service dept. I would highly recommend him and valley Subaru. They also gave me 2 stuffed cars for my dogs and 2 stuffed teddy bears for my grandchildren!! Awesome place and I would buy from them again. More
Amazing/Great communication for out-of-state purchases I bought a Crosstrek from Valley Subaru with the help of Mike Cole, Helen Shibut, and Bryan Sites and it was a great experience. I am from North Carol I bought a Crosstrek from Valley Subaru with the help of Mike Cole, Helen Shibut, and Bryan Sites and it was a great experience. I am from North Carolina, so it took some communication via email with Bryan to make sure everything would be ready once I arrived and he was great at responding to my 30+ emails. Once I got there, Mike was very helpful explaining everything in regards to the Crosstrek and Helen was awesome with the out-of-state details. I highly recommend Valley Subaru especially if you are looking to cross state lines! More
Above and beyond Mr Williams went above and beyond what I expected, I went looking for car ,not expecting to be able to purchase a new vehicle. He listened to what my Mr Williams went above and beyond what I expected, I went looking for car ,not expecting to be able to purchase a new vehicle. He listened to what my wife and i told him ,let us browse around the lot,when we had made our choice, then he went to work, Am now the proud owner of a 2018 subaru,also took time to go over phone ,navigation system and the other safety items,have recommended to three coworkers already More
Review Valley Subaru - 2018 Outback 2.5i Catherine Getz was the salesperson we dealt with. She was very knowledgeable, low key and made a good deal for us. We recommend her with out hesitat Catherine Getz was the salesperson we dealt with. She was very knowledgeable, low key and made a good deal for us. We recommend her with out hesitation. The purchasing experience was excellent. I still love the car we bought. If there is anything to improve on it was the after purchase marketing dept. I was inundated with emails, phone calls and phone messages. They were trying to be helpful but it was to much. More
Excellent Experience My every interaction with Kaleb Estis was not just superb, but different by a mile from any other experience buying a car in my life time. Kaleb is b My every interaction with Kaleb Estis was not just superb, but different by a mile from any other experience buying a car in my life time. Kaleb is both knowledgeable and enthusiastic about Subaru, the car, and company. He was excited to demonstrate the many wonderful features on the cross trek on our test drive. I would highly recommend Valley Subaru, based on my spouse's experiences over the years, and I will and have recommended Kaleb in particular. He is and was outstanding to work with. More