CMA's Valley Subaru

I bought my new outback in 2019 salesperson was really great. I have been taking in for scheduled maintenance last taken in September 2022 they busted my radiator did not tell me replaced it. Getting in c great. I have been taking in for scheduled maintenance last taken in September 2022 they busted my radiator did not tell me replaced it. Getting in car to go home no a/c told me it worked when they had it. It was in the off position. When I talked with the service manager she informed me they replaced everything since under warranty. What? Also I was fully charged for my simple maintenance that ended in a nightmare . She was extremely rude and condescending when I talked with her on the phone. I refuse to go back have switched to another dealership and will not ever buy from here again! Also I found the other dealership was a lot cheaper! It’s very disheartening regarding some humans non caring only want the money. I deal with a lot of people, I tell whoever I can avoid this place like the plague. More

Frank is a wonderful sales representative. We have used him for our last few vehicle purchases. He relates to the customer and is helpful and friendly through the process. We have used him for our last few vehicle purchases. He relates to the customer and is helpful and friendly through the process. More

Always treated with the best care! Love my new Subaru. The staff always goes above and beyond and I wouldn’t buy anywhere else because of it. Love my new Subaru. The staff always goes above and beyond and I wouldn’t buy anywhere else because of it. More

best darn dealership in the entire state of Virginia change that on the entire east coast. change that on the entire east coast. More

When looking for a new vehicle we were referred to Frank from a friend and it was an amazing experience from the start. During the test drive he was very informative, offering helpful tips and special featu from a friend and it was an amazing experience from the start. During the test drive he was very informative, offering helpful tips and special features. At the dealership he was very considerate of our needs and what features we were looking for. In the end we opted to purchase a brand new Forester. He was upfront and honest with costs, benefits of different packages and time frame. We ordered exactly what we wanted and new how long it would be till it would arrive. Once it arrived, he called us immediately and arranged pick up. During closing he took time to answer all our questions and offer final suggestions. Michael was great with the financing. He also took time to make sure all our questions were answered and we understood all the financing. Frank took time to make sure we understood all the functions of the car and that we were comfortable before we left. I would recommend anyone looking for a new or used car to check out CMA Subaru in Staunton! Amazing customer service. More

People at dealership are very customer responsive and very helpful. It has always been a pleasant experience dealing with them. very helpful. It has always been a pleasant experience dealing with them. More

Everyone at Valley Subaru has been great! Frank, you are the best! Thank you for all your help! Frank, you are the best! Thank you for all your help! More

Valley finally had a Subaru I could love as much as my 19-year old Baja. Frank knew the prior owner, and answered all my questions. Thanks Valley! 19-year old Baja. Frank knew the prior owner, and answered all my questions. Thanks Valley! More

Our new ascent has beyond exceeded my expectations! It was everything I was looking for, and was able to come in at a responsible time! My dream car! We had a great experience working with Valley Subar It was everything I was looking for, and was able to come in at a responsible time! My dream car! We had a great experience working with Valley Subaru and Frank Smith! More

There is no one better to listen to your concerns and work with you than Frank Smith and Valley Subaru! Thank you! work with you than Frank Smith and Valley Subaru! Thank you! More