CMA's Valley Subaru
Staunton, VA
Filter Reviews by Keyword
By Type
Showing 859 reviews
Our Service Everyone was friendly. Our sales person was knowledgeable, knew what we were looking for, did not apply pressure and was willing to work with us o Everyone was friendly. Our sales person was knowledgeable, knew what we were looking for, did not apply pressure and was willing to work with us on the price. I would recommend him and the dealership to anyone wishing to buy a car. More
Best Car Dealership This is my second car buying experience at Valley Subaru. The staff, especially Caroluce, has been wonderful to work with. I highly recommend this dea This is my second car buying experience at Valley Subaru. The staff, especially Caroluce, has been wonderful to work with. I highly recommend this dealership and their service department if you want a Subaru. Caroluce worked to find the right deal and the right car after listening to my wishes. Top rating for a great car buying experience. More
Quick, easy and painless Salesman was nice and very informative easily answered any and all questions involving the sales process. Followed up by comparing other vehicles with Salesman was nice and very informative easily answered any and all questions involving the sales process. Followed up by comparing other vehicles with safety rating and savings. More
My dream car! Had a great experience at Valley Subaru! Got the exact car I wanted, at a great price, in a timely manner without having to worry about getting hassle Had a great experience at Valley Subaru! Got the exact car I wanted, at a great price, in a timely manner without having to worry about getting hassled! Kaleb was an excellent help with the whole process and very knowledgeable about the Crosstrek. More
Good experience. Buying a new car at Valley Subaru was easy and a pleasant experience. I highly recommend them. The sales staff are great. This is my second new Su Buying a new car at Valley Subaru was easy and a pleasant experience. I highly recommend them. The sales staff are great. This is my second new Subaru purchased from Frank Smith, when I want another one I will go back him. More
Fantastic Frank and the whole family at Valley Subaru were very accommodating during the whole car buying process and went out of their way to get me the vehicl Frank and the whole family at Valley Subaru were very accommodating during the whole car buying process and went out of their way to get me the vehicle I wanted. Thank you Frank and Vally Subaru! More
Frank Smith and staff are top choice!!! This is my 3rd Subaru and I have loved them all and will continue to do business with them when I need or just want a new one. This is my 3rd Subaru and I have loved them all and will continue to do business with them when I need or just want a new one. More
Once it was clear I was not going to buy, I was toast. Went to this dealer for a 2017 Subaru because it had 0% financing. They told me ahead of time they had no 2017's in the model I wanted but was told to Went to this dealer for a 2017 Subaru because it had 0% financing. They told me ahead of time they had no 2017's in the model I wanted but was told to come in anyway, they could make it work. Thinking they would get one from another dealership, I drove the 45 minutes to check it out. They had no 2017's of the model I wanted, but I test drove two 2018's anyway. When we couldn't reach a deal on the 2018 model, (he seemed annoyed about that) I handed the salesman the coupon for a $50 VISA gift card, and immediately had the feeling he was not going to do anything with it. It has been a month and speaking to the salesman, he suggested it was in my spam folder and there was nothing he could do about it if I deleted it. If this is how this dealership does business, I will not return. It's not the $50, it the lack of regard I was treated with all around. More
Highly recommended!! Hands down the BEST! I have been buying and selling cars for years. Some says it’s a sickness I call it a hobby, lol. Was in the market for a Subaru and had negative exper I have been buying and selling cars for years. Some says it’s a sickness I call it a hobby, lol. Was in the market for a Subaru and had negative experiences with my local dealer so I decided to make the drive to Valley Subaru. From the moment we arrived it was a great experience. We were greeted and immediately we able to start text driving vehicles. No pushy sales or anything. They valued my trade as we test drove some cars. After we settled on the one, we sat down and discussed my trade. It was a reasonable offer but I was really hoping for more so they were happy to try and do what they can. Sure enough we had a deal in moments. Financing was the quickest and easiest process I have ever done. I have excellent credit so that may not be the case for everyone. They didn’t try and sell you stuff you don’t need only what you want. Mike Cole is highly recommend and I will buy from him again in a heartbeat. The best part is they can sell any brand as they own all the different dealerships. Make the drive! You won’t be disappointed! More
Great Experience We recieved terrific service and attention by Frank Smith and the the entire team at Valley Subaru. The staff made our purchase of our new Outback a g We recieved terrific service and attention by Frank Smith and the the entire team at Valley Subaru. The staff made our purchase of our new Outback a great experience. I highly recommend Valley Subaru for your next car purchase. Thanks to Scott, Charles, Frank and Helen for introducing us to the Subaru family! More