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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

February 22, 2018

Our Service Everyone was friendly. Our sales person was knowledgeable, knew what we were looking for, did not apply pressure and was willing to work with us o More

by Ann18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2018

Best Car Dealership This is my second car buying experience at Valley Subaru. The staff, especially Caroluce, has been wonderful to work with. I highly recommend this dea More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Quick, easy and painless Salesman was nice and very informative easily answered any and all questions involving the sales process. Followed up by comparing other vehicles with More

by Erbieball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2018

My dream car! Had a great experience at Valley Subaru! Got the exact car I wanted, at a great price, in a timely manner without having to worry about getting hassle More

by Ogdenjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Estis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 16, 2018

Good experience. Buying a new car at Valley Subaru was easy and a pleasant experience. I highly recommend them. The sales staff are great. This is my second new Su More

by Long2l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 16, 2018

Fantastic Frank and the whole family at Valley Subaru were very accommodating during the whole car buying process and went out of their way to get me the vehicl More

by LaneMR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Desmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 13, 2018

Frank Smith and staff are top choice!!! This is my 3rd Subaru and I have loved them all and will continue to do business with them when I need or just want a new one. More

by Kimberly Glover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 12, 2018

Once it was clear I was not going to buy, I was toast. Went to this dealer for a 2017 Subaru because it had 0% financing. They told me ahead of time they had no 2017's in the model I wanted but was told to More

by Rob in Bedford
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Desmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet sales woman, can't recall her name.
Feb 13, 2018 -

CMA's Valley Subaru responded

I apologize for your experience and oversight on our part in getting you the Visa card. Our General Sales Manager, Charles Camp has sent you an email with the link to retrieve this. Certainly, our goal is not to treat customers this way, thanks for bringing this to our attention so we can use this as a training tool.

February 10, 2018

Highly recommended!! Hands down the BEST! I have been buying and selling cars for years. Some says it’s a sickness I call it a hobby, lol. Was in the market for a Subaru and had negative exper More

by Piasguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cole, Helen Shibut
February 10, 2018

Great Experience We recieved terrific service and attention by Frank Smith and the the entire team at Valley Subaru. The staff made our purchase of our new Outback a g More

by Kurtboshart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
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