CMA's Valley Subaru
Staunton, VA
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Excellent experience at Valley Subaru We had a great experience working with the tram at Valley Subaru! Great deal and great service. We knew we wanted to buy a Subaru and there were plent We had a great experience working with the tram at Valley Subaru! Great deal and great service. We knew we wanted to buy a Subaru and there were plenty of options. They even took care of the DMV plate transfer for us! More
An absolute pleasure to work with I was referred to Valley from a friend and was told to speak with the F&I woman Helen. Spoke with Helen over the phone and got the ball rolling on a I was referred to Valley from a friend and was told to speak with the F&I woman Helen. Spoke with Helen over the phone and got the ball rolling on a 2018 Subaru Forester. I had some requests for options and financing that I wanted met by Helen in order to make the deal. No questions asked and no pressure sales Helen along with the salesman Robert were top notch. My wife and I had a vehicle picked out already and by the time we arrived to signed the paperwork the vehicle had been cleaned and gassed up. We finalized all paperwork within minutes and were soon enjoying our new ride. I highly recommend taking your new car needs to the fine folks at Valley Subaru. Quality service a great price, and a quality product. Thanks Helen and Robert for the amazing new car experience. More
2018 Forester Walked in to have service work done and walked out with a new Forester. Frank Smith offered to "throw some numbers at me" and I worked with him to ge Walked in to have service work done and walked out with a new Forester. Frank Smith offered to "throw some numbers at me" and I worked with him to get me where I was comfortable. Looking forward to the new RED ride. More
Great service at Valley Subaru! Valley Subaru and Frank Smith make everything easy from the beginning to the end! If you are looking for a great vehicle at a great price this is the Valley Subaru and Frank Smith make everything easy from the beginning to the end! If you are looking for a great vehicle at a great price this is the place to go. Can't beat the customer service! More
Unexpected experience! The car we were looking for was not in stock when I first contacted Caroluce. A few days later, she called to see if we would like to bring our trade- The car we were looking for was not in stock when I first contacted Caroluce. A few days later, she called to see if we would like to bring our trade-in for an appraisal. When we got there, lo and behold, the team had found the car we were looking for and it was sitting on the lot for our approval. Caroluce and her team offered a perfectly agreeable deal, Helen did the financing paperwork and we were quite unexpectedly driving our new Outback home in less than three hours from driving into the dealership. More
My First Subaru I found the Subaru I wanted online and the Internet rep, Kellly, was super helpful in setting up our meeting. I was introduced to Mike, he was very fr I found the Subaru I wanted online and the Internet rep, Kellly, was super helpful in setting up our meeting. I was introduced to Mike, he was very friendly and ready to work with me. I had to answer a few questions and they done the rest. It really was quite easy to get through it all and the staff were on top of everything with keeping me in the loop with everything going on. Big thanks to Mike, Helen, Scott and Kelly! I would highly recommend them to anyone purchasing a new car and ask for Mike Cole! Loving my first Subaru! More
This is how customer service should be done We have shopped for many cars at many different dealerships over the years but this was by far our best experience. We were originally targeting 2 dif We have shopped for many cars at many different dealerships over the years but this was by far our best experience. We were originally targeting 2 different car companies until one of our sons recommended we give Subaru a try before ruling them out. Although it was an hour drive for us, he specifically mentioned Valley Subaru. Kelly Ashby and Charles Camp were absolutely great in working with us to come in for a test drive. When we came in we worked with Frank Smith and Helen Shibut who were both very patient in answering any questions. Frank assisted us on the test drive and showed us the many new features of our new Forester. Helen helped us through the mounds of paperwork required for financing our new vehicle. Frank and Helen were a joy to work with and both told us to reach out to them with any further questions we may have. Everyone we met while there greeted us and smiled making us feel very comfortable. In fact we arrived first thing in the morning and stayed a good part of the day. We are both in customer service jobs and we have always felt we should treat people the way we would want to be treated. Frank, Helen, Kelly, Charles, and everyone else at Valley Subaru did exactly that and more. Thank you all so much for your awesome assistance in helping us purchase our new Forester! More
Best new vehicle experience ever. Mike, you're the best! Best new car experience ever! Mike you were the Best, we appreciated your friendly, knowledgable assistance .First time using this dealership, would Best new car experience ever! Mike you were the Best, we appreciated your friendly, knowledgable assistance .First time using this dealership, would definitely recommend. Loving my 2018 Outback! More
Best car buying experience We are so happy with our recent car purchase. Our salesman was very professional and genuinely cared about what our needs were. He was respectful and We are so happy with our recent car purchase. Our salesman was very professional and genuinely cared about what our needs were. He was respectful and trusting. Helen in finance was very delightful and helpful as well!! More
Friendly, Helpful and Efficient Frank and Helen were so friendly and efficient, all I had to do was answer a few questions. They did the rest! Thanks so much for an enjoyable experie Frank and Helen were so friendly and efficient, all I had to do was answer a few questions. They did the rest! Thanks so much for an enjoyable experience. I'm loving my new vehicle, and I will definitely recommend you to everyone. Thanks! You're the best!! More