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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

March 19, 2018

Excellent experience at Valley Subaru We had a great experience working with the tram at Valley Subaru! Great deal and great service. We knew we wanted to buy a Subaru and there were plent More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
March 12, 2018

An absolute pleasure to work with I was referred to Valley from a friend and was told to speak with the F&I woman Helen. Spoke with Helen over the phone and got the ball rolling on a More

by Fenton Fadeley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
March 01, 2018

2018 Forester Walked in to have service work done and walked out with a new Forester. Frank Smith offered to "throw some numbers at me" and I worked with him to ge More

by Opa Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
March 01, 2018

Great service at Valley Subaru! Valley Subaru and Frank Smith make everything easy from the beginning to the end! If you are looking for a great vehicle at a great price this is the More

by Esarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 28, 2018

Unexpected experience! The car we were looking for was not in stock when I first contacted Caroluce. A few days later, she called to see if we would like to bring our trade- More

by Norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
February 27, 2018

My First Subaru I found the Subaru I wanted online and the Internet rep, Kellly, was super helpful in setting up our meeting. I was introduced to Mike, he was very fr More

by Weeksmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Ashby , Michael Cole, Helen Shibut
February 25, 2018

This is how customer service should be done We have shopped for many cars at many different dealerships over the years but this was by far our best experience. We were originally targeting 2 dif More

by Mick and Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Ashby, Helen Shibut
February 23, 2018

Best new vehicle experience ever. Mike, you're the best! Best new car experience ever! Mike you were the Best, we appreciated your friendly, knowledgable assistance .First time using this dealership, would More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cole
February 23, 2018

Best car buying experience We are so happy with our recent car purchase. Our salesman was very professional and genuinely cared about what our needs were. He was respectful and More

by cinran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
February 23, 2018

Friendly, Helpful and Efficient Frank and Helen were so friendly and efficient, all I had to do was answer a few questions. They did the rest! Thanks so much for an enjoyable experie More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
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