CMA's Valley Subaru
Staunton, VA
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Professional and friendly. I saw a car I was interested in online. I sent a message and within minutes got an answer from Lilly the Labrador Retriever, the Valley Subaru Fetch M I saw a car I was interested in online. I sent a message and within minutes got an answer from Lilly the Labrador Retriever, the Valley Subaru Fetch Manager. I knew I was going to like this dealership! Frank Smith encouraged me to test drive different Outbacks and Foresters so that I could make a clear choice about which vehicle was the one for me. He patiently waited while my blind senior dog got in and out of each car. I liked everything about this dealership but let me say that if you are buying a vehicle for your dogs as well as yourself, Valley Subaru is very dog-friendly! More
Friendly Fast, friendly, and checked up after sale was completed days later. Down to earth staff in which I became comfortable working with even though I was s Fast, friendly, and checked up after sale was completed days later. Down to earth staff in which I became comfortable working with even though I was skeptical of car dealers. More
Sahara Unlimited Jeep We had a very pleasant buying experience a couple of weeks back with Matt Hollembeak. It was very refreshing to have someone who knows his vehicles. We had a very pleasant buying experience a couple of weeks back with Matt Hollembeak. It was very refreshing to have someone who knows his vehicles. Our used Jeep is handling great and I must admit that so far it is my favorite (its my 7th Jeep). We would also like to give a shout out to Helen for finding us a lower rate and shaving some time off of the loan. More
An amazing experience! An amazing experience. Had a tight budget to work with, and they helped me leave with a new car. Very pleased with the service and the product. An amazing experience. Had a tight budget to work with, and they helped me leave with a new car. Very pleased with the service and the product. More
Excellent buying experience I bought a 2018 Outback Limited 2.5i recently and had a great experience working with Kelly, Bryan and Stacey. Kelly was very prompt in answering all I bought a 2018 Outback Limited 2.5i recently and had a great experience working with Kelly, Bryan and Stacey. Kelly was very prompt in answering all my email enquiries. Price negotiation with Kelly and Bryan was very straight forward. When a I arrived at the dealership for the test drive, Stacey did a great job explaining all the features of the vehicle. He seems to be very knowledgeable on the vehicle. He gave me enough time for the test drive and happily allowed me to drive on different kinds of road. This is my first Subaru vehicle. Since I have been driving Honda and Toyota all my life thought I should try something different this time. Thanks Valley Subaru! More
Easy, easy, easy! The whole experience was one of clarity, support and ease. I did not feel pressured at all - everyone went out of their way to be helpful. The whole experience was one of clarity, support and ease. I did not feel pressured at all - everyone went out of their way to be helpful. More
Great prices, excellent customer service. I passed by several other Subaru dealerships to buy my new Outback at Valley Subaru. Friendly, knowledgeable and responsive customer service. Exc I passed by several other Subaru dealerships to buy my new Outback at Valley Subaru. Friendly, knowledgeable and responsive customer service. Excellent price. They make sure the customer is satisfied. Highly recommend! More
2018 Touring Outback Very helpful in explaining about all the features. Very friendly staff love the idea that we'll return In two week for an update with a list of ques Very helpful in explaining about all the features. Very friendly staff love the idea that we'll return In two week for an update with a list of questions. More
Best car buying experience- Ever! Frank Smith sold us our new Outback. He was just wonderful explaining all the “bells and whistles.” Helen Shibut was so helpful explaining the warran Frank Smith sold us our new Outback. He was just wonderful explaining all the “bells and whistles.” Helen Shibut was so helpful explaining the warranty and various options available. Both Frank and Helen were both warm, friendly and professional. Absolute perfection. Thank you both so much. More
Everyone was helful and friendly The selection of used cars was good. The entire staff were friendly and helpful. I found a used vehicle that met my needs. The salesman was very kno The selection of used cars was good. The entire staff were friendly and helpful. I found a used vehicle that met my needs. The salesman was very knowledgeable about the many features of the car. He even installed the bluetooth feature to link to my phone. More