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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

August 08, 2018

Smooth Seamless and smooth from start to finish, It was our first experience with Valley Subaru and every aspect of the purchase was honest and professional. More

by RedRanger9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, very special thanks
Aug 11, 2018 -

CMA's Valley Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valley Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2018

Excellent Matt was a great salesperson. Very helpful in every way. What impressed me the most was his knowledge of vehicles. I would recommend him to anyone tha More

by jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2018 -

CMA's Valley Subaru responded

We appreciate your positive review about your experience with us! If you have any further questions, please don't hesitate to reach out! Take care!

August 04, 2018

Was really impressed with Mr.Anderson’s willingness to help Us find what we wanted! Very nice man and I would recommend him to anyone. He was very truthful in everything he told ya and had a great personality a More

by Cargirl54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the managers name, Billy Anderson
Aug 07, 2018 -

CMA's Valley Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope you have a great day!

July 31, 2018

Pleasant buying experience at Valley Subaru This is my third buying experience with Valley and have purchased all three vehicles with Frank Smith! It is always a pleasant experience when drivi More

by cargallinda1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Aug 07, 2018 -

CMA's Valley Subaru responded

We really appreciate your feedback and recommendation! Thank you so much for choosing Valley Subaru for all of your automotive needs!

July 31, 2018

Awesome Customer Service! Kelly was so great about keeping in touch and working out a fantastic deal for me. She made the process really convenient and didn't waste any time. M More

by whitssunshinesubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Ashby, Helen Shibut
Aug 07, 2018 -

CMA's Valley Subaru responded

Thank you for sharing your response to our staff's outstanding customer service! Please don't hesitate to reach out to us if there's anything more we can do. Take care!

July 26, 2018

Superb Buying Experience Caroluce and Valley Subaru made buying my new car an amazing experience! Her knowledge of the product and willingness to be an advocate for me to mak More

by Lesleyc3393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Aug 01, 2018 -

CMA's Valley Subaru responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. If you're ever in need of more help, please let us know! Take care!

July 24, 2018

Great stress free buying experience I would highly recommend Valley Subaru for anyone in the market for a vehicle. They were easy to work with and offered the best deal on a new Subaru O More

by ABC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Ashby, Helen Shibut
Aug 01, 2018 -

CMA's Valley Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 23, 2018

Best car buying experience I have ever had! I would rate Valley Subaru 6 out of 5! This was hands down the most pleasant car buying experience I’ve ever had. Calling ahead, a car was ready for m More

by Rfialk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Desmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Helen Shibut
Aug 01, 2018 -

CMA's Valley Subaru responded

We are so happy to have provided you with a five star experience! If you have any further needs or questions about your new vehicle, please give us a call. We're always happy to help!

July 21, 2018

Perfect service and sales Very quick and easy to find just what we needed...another Subaru Outback. We have been purchasing new Subarus from Frank Smith since the early 90s. More

by Outback customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Aug 01, 2018 -

CMA's Valley Subaru responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 11, 2018

wonderful experience Never felt so comfortable at a car dealership before. Will come back in the future. The sales team was so friendly and really took the time to show my More

by Christopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroluce d'Orvilliers-Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

CMA's Valley Subaru responded

Hi Christopher! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

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