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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

September 13, 2018

Not buying anywhere else I appreciate the time and effort that the staff at Valley Subaru took to help find our young family a great safe new car. We LOVE it!! More

by EMBuggers2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hollembeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 12, 2018

Wonderful experience! Everyone was helpful and friendly, from start to finish. Frank was gracious and kindly explained every little detail about the new-used car and sale, More

by Patrick's mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sites, Ray Hatcher
Oct 05, 2018 -

CMA's Valley Subaru responded

We're happy to hear you had such a positive experience with Frank and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2018

Amazing Dealership! We LOVE Valley Subaru!! We purchased our Subaru In December of 2017. We had an unusual situation. We live in WV and was traveling through Staunton, VA More

by Leslie1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Estis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Oct 04, 2018 -

CMA's Valley Subaru responded

Congratulations on your new car, Leslie! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until the next time we meet, take care!

September 05, 2018

Outstanding Service Robert and other staff members spent a considerable amount of time with us, giving us the opportunity to test-drive a number of different models. The More

by lexbuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

CMA's Valley Subaru responded

Hello, we're so pleased that Robert and the team were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2018

Easy Auto Purchase Folks there at Vally Subaru made us feel our business was valued and welcomed and had the most patience possible during the process! We feel comfortab More

by vinecat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Smith, Helen Shibut
Sep 21, 2018 -

CMA's Valley Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and hope to work with you again down the road. Take care!

September 03, 2018

I recommend this dealership! I decided to trade in a lease and buy a new Outback. Frank (sales) and Helen (finance) were both wonderful: genuinely friendly, knowledgeable, great c More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Sep 21, 2018 -

CMA's Valley Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

August 29, 2018

Valley Subaru is the best It was great working with Frank, Charles. and Helen on the lease of our new Outback, this is the 10th Subaru we have purchased from Valley and each ti More

by kjrcar21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Sep 12, 2018 -

CMA's Valley Subaru responded

We're happy to hear you had such a positive experience with Frank and our team once again! We sincerely value your business and look forward to your next visit! Take care!

August 29, 2018

Great experience at Valley Subaru Everyone we worked with in this car transaction was extremely helpful and informative. Even though we arrived close to closing time, they did not rus More

by Annsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Helen Shibut
Sep 12, 2018 -

CMA's Valley Subaru responded

We're happy you found our staff to be so supportive during your experience here at Valley Subaru. We appreciate your recommendation and hope to be of service to you again down the road!

August 28, 2018

They found the perfect car! Frank Smith and the Valley team worked hard for me in finding the vehicle with the color and options I wanted. Much appreciated! Thank you! More

by SarahDee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Helen Shibut
Sep 07, 2018 -

CMA's Valley Subaru responded

Congratulations on your new vehicle! We are glad Frank and our team could really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2018

Great experience with Valley Subaru! Salesman Frank Smith helped us with our test drive through the beautiful countryside south of Staunton, explaining the "Eyesight" safety features as w More

by Marklevisay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly the internet manager, Helen Shibut
Sep 07, 2018 -

CMA's Valley Subaru responded

Mark, it's experiences like yours that really keep us motivated! If you have any further questions about your new Forester, please don't hesitate to reach out!

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