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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

October 31, 2018

Thanks valley Subaru and Frank! Frank was so helpful and knowledgeable—-mAde the process easy and located the car I wanted. Thanks Charles for getting the numbers we were looking for More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2018 -

CMA's Valley Subaru responded

Cynthia, it's great to hear Frank and Charles provided you with a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2018

An Unexpected Day I started my day never expecting to end it at Valley Subaru and finding a Forester previously owned with very low mileage. Now an owner.. More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

CMA's Valley Subaru responded

Howard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valley Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2018

I cannot say enough good things about the experience! We got a great car at a reasonable price. Our sales consultant, Ken Seal, made every effort and spent a great deal of time with us to insure that we u More

by Classical music fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Seal
Oct 12, 2018 -

CMA's Valley Subaru responded

We are so happy to read such a great review about your experience dealing with Ken! If you have any further questions about your new vehicle, please give us a call. We're always happy to help!

October 09, 2018

Great and enjoyable Frank was awesome and very helpful! He made sure that I got what I wanted! I had a great experience! Would recommend him and Valley Subaru to everyone More

by mbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

CMA's Valley Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Frank. Have a great day!

October 03, 2018

A "Toyota" from Subaru! The folks @ Valley Subaru are to be commended for their expertise, dedication to customer satisfaction, & their financial savvy. Although my goal is More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

CMA's Valley Subaru responded

Hi Robert, we are very happy to have provided you with such a positive buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2018

Completely happy with my Subaru purchase I had a wonderful experience. The sales associate (Billy) listened to me any my situation (I am a single parent and live a ways away) and understood w More

by Hal A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Anderson
Oct 12, 2018 -

CMA's Valley Subaru responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2018

2019 Outback purchase Have been considering purchasing a new Outback. Emailed Valley Subaru, had a quick reply, the price was competitive, so I went in feeling comfortable. More

by Verne55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

CMA's Valley Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2018

Professional and informative car buying experience! My daughter had bought cars from Valley Subaru and Mr. Frank Smith. She highly recommended him and the dealership. I had decided for my 65TH birthda More

by M.Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Valley Subaru. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

September 13, 2018

We live Valley Subaru Frank helped me buy my first Subaru in 2016, so when our family grew, and we outgrew my Forester, we knew we needed to upgrade to the new Ascent! I co More

by Subaru4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, thank you so much for your positive comments about Valley Subaru! If you're ever in need of more help, please let us know! We hope you have a great day!

September 13, 2018

Awesome customer service Great customer service. Thanks to Robert Baldwin and Bill for their expertise on cars. Special thanks to Barbara and Carmen at Service adept. Awesom More

by Kwon1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara at service dept, Helen Shibut, Billy Anderson
Oct 05, 2018 -

CMA's Valley Subaru responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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