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CMA's Valley Subaru

Staunton, VA

4.7
859 Reviews
Valley Subaru is a proud part of Carter Myers Automotive, serving Central Virginia since 1924. We are family and employee-owned, which means each associate should treat you like family. Every new Subaru purchase comes with 2 years/24k miles of maintenance, including oil changes, tire rotations, state inspections and more. Our service customers enjoy free loaner cars, a service shuttle, lifetime vehicle appraisals and Saturday service hours. We are in a brand new, state-of-the-art facility with ASE and Subaru Certified Technicians, Genuine Subaru parts, and expert Subaru service. To learn more, visit: http://www.myvalleysubaru.com/dealership/why-buy-from-valley.htm
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299 Lee Jackson Hwy

Staunton, VA

24401

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Showing 859 reviews

January 01, 2019

Excellent service I have bought 4 cars from Valley Subaru. They have excellent service and are always willing to work with the customer. Frank Smith is an excellent sal More

by Redlipblenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

CMA's Valley Subaru responded

Thanks so much for the positive feedback and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2018

Love my car Frank went above and beyond as did the dealership to make my transaction happen. We were leaving for a trip and they got things ready and waiting for More

by Ntz4dgs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2019 -

CMA's Valley Subaru responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2018

Unexpected purchase Due to the untimely demise of our 2016 limited Subaru we needed a new one now. Replacing the totaled Subaru with the new 2016 limited was one of the More

by 2016 Subaru Limited
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

CMA's Valley Subaru responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2018

Excellent! Frank at Valley Subaru made my experience great! He went above and beyond helping me get my previous car home from the purchase. I would highly recomm More

by JWT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2018 -

CMA's Valley Subaru responded

We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2018

New Subaru Buyer This was our first time purchasing a Subaru. This dealership was wonderful and made the process as efficient and painless as possible. We would absolu More

by CW1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2018 -

CMA's Valley Subaru responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2018

Purchase of Subaru Outback 2013 Valley Subaru is a wonderful business! I bought my first car from here today—initially I was very nervous to purchase my first car...I had little know More

by Kennedyburke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with new employees (not listed), Ryan and Meher.
Dec 24, 2018 -

CMA's Valley Subaru responded

Congratulations on your new vehicle! Thank you again for your positive comments about Valley Subaru! We're looking forward to your next visit with us!

December 21, 2018

Great experience! I was treated with respect and politeness. I was given a fair price for my trade in. The process was done in a timely manner. Over all it was a grea More

by Corbin375
Recommend Dealer
Yes
Employees Worked With
Frank Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2018 -

CMA's Valley Subaru responded

We're glad you had such a great experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2018

Painless smooth Knowledgeable, friendly staff. They were willing to work with me to make me comfortable with the purchase. I bought an Outback and love it! Everyone w More

by Lexman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Estis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

CMA's Valley Subaru responded

Congratulations on your new Outback. Thank you for your kind words and this wonderful review! Until the next time we meet, take care!

December 12, 2018

Drove 2 hrs had appt. car was sold. Don’t have a very good recommendation of anyone there. We had a appointment set for 10-10:30am the next day to look at a specific vehicle. The next mo More

by Muffinmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Meyes
Dec 27, 2018 -

CMA's Valley Subaru responded

We regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Laura Campbell at lcampbell@valley.cmacars.com or 540-213-9002 so we can work towards a resolution.

December 10, 2018

My First Car Purchase on My Own I bought my first car on my own recently from Valley Subaru and could not be happier with the experience. As a young woman buying a car on my own, I w More

by rebeccamaikai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Josh Smith
Dec 13, 2018 -

CMA's Valley Subaru responded

Rebecca, we are so pleased you enjoyed your visit to Valley Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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