CMA's Valley Subaru
Staunton, VA
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Honest And Trustworthy Such a rare combination for a car dealership, but start to finish everyone I dealt with a Valley Subaru was excellent. I have purchased a lot of cars Such a rare combination for a car dealership, but start to finish everyone I dealt with a Valley Subaru was excellent. I have purchased a lot of cars and this is one of the few exceptions where the sales representative was easy to negotiate with, gave honest answers and was always friendly and polite. We purchased our 2019 from Kaleb and he was great start to finish. He never became frustrated or pushy, even though it took me three months to make up my mind on our purchase lol. Another noteworthy experience was the actual sale, the contract did not have any hidden fees, or charges added in the price. All you pay is taxes, dmv, and processing (which is lower than average.) I wholeheartedly recommend Valley, they have the best prices, best business model and best staff. I definitely will buy a car from them again when the time comes! More
Worked Hard Robert worked hard to locate exactly the Forrester I wanted. Other dealers just tried to sell me what they had on hand. I am highly satisfied with the Robert worked hard to locate exactly the Forrester I wanted. Other dealers just tried to sell me what they had on hand. I am highly satisfied with the results. More
First pleasant dealership experience This was the first dealership my husband and I have worked with that we walked away happy & not stressed. It was no pressure, they were friendly and h This was the first dealership my husband and I have worked with that we walked away happy & not stressed. It was no pressure, they were friendly and helpful. We worked with Frank and he was great! He showed us both new and used cars and worked in our price range. Again- no pressure- just showed us what we wanted. He was also very helpful in explaining the difference between cars. He took time to show us the features of the car and got everything set up perfectly after our purchase. Highly recommend Frank and the dealership! More
Impreza Extremely pleased with the experience I had with Valley Subaru. Frank was great to work with and made the whole buying experience a breeze for this fi Extremely pleased with the experience I had with Valley Subaru. Frank was great to work with and made the whole buying experience a breeze for this first time car buyer! Would highly recommend! More
No-hassle, no-nonsense; worth the drive Valley Subaru not only gave us the best price and trade-in, they did so upfront and without any of the games other dealerships can play. We happily dr Valley Subaru not only gave us the best price and trade-in, they did so upfront and without any of the games other dealerships can play. We happily drove over 2 hours to purchase there and will do so again. Kaleb and Kelly in particular were helpful, straightforward, and no nonsense. More
Exceeded my expectations of a car dealership I have purchased many cars both used and some new from numerous car dealerships. Even though this dealership is over 60 miles from my home, it was wel I have purchased many cars both used and some new from numerous car dealerships. Even though this dealership is over 60 miles from my home, it was well worth the trip. This was by far the best experience I have every had with a car dealership. My salesperosn, Kelly Throckmorton, went above and beyond her responsibilites. She was acutally referred to me by another friend who had purchased a car through her recently. I will be recommending Valley Subaru to my friends and family memebers. More
Great! After all these years (1980's) and at least a dozen vehicle purchases, Frank is still our guy! He makes buying a new truck or car easy. THANKS! After all these years (1980's) and at least a dozen vehicle purchases, Frank is still our guy! He makes buying a new truck or car easy. THANKS! More
Broke down and back on the road quickly We live in NJ and my wife was visiting family in Virginia when she came out of a restaurant at night and the 2017 Outback was dead. She had to be tow We live in NJ and my wife was visiting family in Virginia when she came out of a restaurant at night and the 2017 Outback was dead. She had to be towed to Valley Subaru. The next morning they got the car right in without an appointment. She was back on the road by 10.30 that morning. This was excellent service and greatly appreciated. I highly recommend this dealership for service and I am sure their sales department is excellent as well. Thank you to everyone at Valley Subaru. Dan Cohen More
Patient and kind We had such an easy time at Valley Subaru. Frank was incredibly patient as I took weeks to decide. He walked us through the process and ensured the be We had such an easy time at Valley Subaru. Frank was incredibly patient as I took weeks to decide. He walked us through the process and ensured the best deal. Thanks Frank! More
Awesome Experience Kaleb gave us the deal that we are looking for, that is why we were able to buy our dream car. He is very prompt in responding to our email inquiries, Kaleb gave us the deal that we are looking for, that is why we were able to buy our dream car. He is very prompt in responding to our email inquiries, he does frequent follow up in his emails and updated us with the availability of the car that we wanted. He even drove us to our bank to process our payments! He is really dedicated and his customer service skills are superb. Maher, the financial officer was also very helpful in facilitating the process for our auto loan financing. We thought that we'll get the car the next day, but surprisingly we got it in a few hours after we arrive to fill out some paperwork! Which is amazing! Josh was also very helpful to us. We commend Kaleb, Maher and Josh and the whole Subaru team for the awesome car buying experience that we had. More