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CMA's Valley Subaru
Staunton, VA
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Why go anywhere else. This is the third Subaru Outback we’ve purchased from Valley Subaru, two new and one used. Why do we return each time to this dealership? First of all This is the third Subaru Outback we’ve purchased from Valley Subaru, two new and one used. Why do we return each time to this dealership? First of all, we believe in the product. Next which is high on our list, we like the approach of the sales team; low pressure and knowledgeable accompanied by the desire we only purchase what we want, nothing more, nothing less. We also appreciate the experience of the service department. We’ve only had two issues with our Outbacks over the past ten years. The service department was committed to repairs and regular service to keep the cars performing to the quality of the reputation. Thanks to Charlie, Matt, and Frank, we’re driving cars that serve and suit our needs and lifestyle! More
Very good experience buying at Valley Subaru We appreciated how knowledgeable, helpful, and friendly everyone was that we interacted with. Our initial contact was online, and Brandy Lloyd was ver We appreciated how knowledgeable, helpful, and friendly everyone was that we interacted with. Our initial contact was online, and Brandy Lloyd was very responsive and helpful in answering our initial questions. That experience led us to come in person to discuss buying a Subaru Forester. Frank Smith gave us all the details and took us on a test drive. His knowledge and experience helped us arrive at the decision of what features we wanted. Then Bryan Sites was helpful in working with us to close and finalize the deal. There may have been others involved as well in locating the car we wanted and bringing it to Valley Subaru so we could buy it there. We appreciate all of these folks who made this a very positive experience. More
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Smooth delivery of new Outback We have bought cars from the same salesman for 34 years, and wouldn't consider going elsewhere..He has always been completely honest with us. We have bought cars from the same salesman for 34 years, and wouldn't consider going elsewhere..He has always been completely honest with us. More
Third car purchase here in last 15 years I have purchased 3 Subaru's (all different models) here in the last 15 years. Why? I could go else and I have performed my due diligence by looking a I have purchased 3 Subaru's (all different models) here in the last 15 years. Why? I could go else and I have performed my due diligence by looking at other dealerships but always come back to this one. What is different here? A fair trade-in and a better purchase offer with honest information. Frank Smith spent a significant amount of time with my husband and I. Frank's goal is buyer satisfaction and a comfortable car buying process and my recent experience was just that. I sincerely recommend other potential buyers to come to this dealership. More
Excellent Customer Service and Very Fair Pricing We made our second purchase by upgrading our Outback to the Ascent in less than 2 years. Frank, Charles, and Maher are first rate. Charles worked with We made our second purchase by upgrading our Outback to the Ascent in less than 2 years. Frank, Charles, and Maher are first rate. Charles worked with me on the trade to my satisfaction. Highly recommendall of them and the dealership overall. More
Once Again Thanks Again Matt, My 5th Subaru. Very patient as I worked thru which Subaru would be best for my budget. Plan to buy more Subarus Thanks Again Matt, My 5th Subaru. Very patient as I worked thru which Subaru would be best for my budget. Plan to buy more Subarus More
Excellent once again! We made a second purchase from CMA Valley Subaru with Frank Smith as our salesman (per our request)- car shopping is always a pleasure when dealing wi We made a second purchase from CMA Valley Subaru with Frank Smith as our salesman (per our request)- car shopping is always a pleasure when dealing with him. Maher Alhuraibi made the paperwork easy too. We highly recommend Valley Subaru! More
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Sales representative Frank and Maher were "Fantastic" sales reps. to work with. They answered all of our dumb questions and made us feel very much at ease. I would hig Frank and Maher were "Fantastic" sales reps. to work with. They answered all of our dumb questions and made us feel very much at ease. I would highly recommend them to anyone. More
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Wonderful dealership We were so impressed with Frank Smith and the service at CMA Valley Subaru. Their services were great. They were honest and straightforward with us. T We were so impressed with Frank Smith and the service at CMA Valley Subaru. Their services were great. They were honest and straightforward with us. Talked to us through all the steps and made us comfortable with our decision. More
A Breath of Fresh Air. After being treated like my business wasn't worth their time by the Dealer in Charlottesville, a friend reccomended I talk to Valley Subaru. I called After being treated like my business wasn't worth their time by the Dealer in Charlottesville, a friend reccomended I talk to Valley Subaru. I called them & WOW. They treated me like an old friend. not only did they go above & beyond finding me the color & feature choice I wanted, but they had the best deal anywhere close to central Virginia. The day I picked up my Crosstrek I was treated like family by every last person I came across. They have earned my loyalty from here on. More