Valley Nissan of Staunton - Service Center

Worth the drive We purchased our Nissan at Valley, even though there were other dealers closer to home. We continue to value the outstanding customer service we recei We purchased our Nissan at Valley, even though there were other dealers closer to home. We continue to value the outstanding customer service we receive every time we visit. More

Pierced transmission pan replaced Pierced my transmission pan after running over a signpost stump concealed in grass. Was from out of town and this was the closest Nissan dealership. A Pierced my transmission pan after running over a signpost stump concealed in grass. Was from out of town and this was the closest Nissan dealership. After having my vehicle towed in, they were very helpful even though I lterally dropped in unexpectedly. They ordered the part, rented me a comfortable vehicle, and had my van back on the road in about 24 hours. Was very impressed with the service I received. Thanks guys! More

Excellent service The service staff is both friendly and efficient. The Express Service was easy to use and the waiting area was clean and comfortable. I look forward The service staff is both friendly and efficient. The Express Service was easy to use and the waiting area was clean and comfortable. I look forward to my next visit More

Timely & Happyily serivced I am always greeted with high energy with my concerns and questions embraced. I appreciate I am never pressured to do anything I don’t feel comfortabl I am always greeted with high energy with my concerns and questions embraced. I appreciate I am never pressured to do anything I don’t feel comfortable doing because of my schedule or finances but I can follow up with my decision. Harris was excellent and I will back soon to have my vehicle maintenanced again. More

Great Experience Every one was so kind and helpful. I was so happy with the service and really appreciate the loan of the Forester. Love that vehicle and hope to purch Every one was so kind and helpful. I was so happy with the service and really appreciate the loan of the Forester. Love that vehicle and hope to purchase one in a few years. Thank you Cynthia Gordon More

Always helpful I have bought several cars at this dealership and will continue to in part because of the service department. Though I've known multiple people throug I have bought several cars at this dealership and will continue to in part because of the service department. Though I've known multiple people through the years I continue to receive great service. I took it in yesterday for an inspection and Harris Lewis pointed out that I was due for a brake flushing and since I had a 10% off coupon it might be a good time to do it. I appreciate their friendly service and looking out for me after I have bought the car. Recommend it highly. More

Instant service Called to have a tire fixed. Called the service department. Spoke with Justin. He told me bring it right in and we will take care of you!! Tire Called to have a tire fixed. Called the service department. Spoke with Justin. He told me bring it right in and we will take care of you!! Tire was fixed and I was in and out in about an hour. This is not your typical car dealership!! Excellent sales department as I purchased my vehicle through Jake Adler. Excellent service in the service e department by Justin Rowling and his team!! Thanks Valley Nissan! More

Fantastic service, dropped in unannounced or scheduled Decided to have inspection and oil change at last minute, drove into service center, no scheduled appointment, was taken care of in record time, full Decided to have inspection and oil change at last minute, drove into service center, no scheduled appointment, was taken care of in record time, full inspection, oil change, tires rotated, new wipers, don't see how they worked so fast. Keep Rowling around, he knows how to operate a service center. More

Service Experience I just had my 2015 Nissan Frontier serviced at Valley Nissan, I felt with service writer Eric Smalls, he was very personable and respectable he made m I just had my 2015 Nissan Frontier serviced at Valley Nissan, I felt with service writer Eric Smalls, he was very personable and respectable he made me feel like I was family and as if was at a High Class Restaurant or Hotel they had a fantastic waiting area and refreshments they offered me, Wow all I can say this place is Top Notch!!! And my truck came back clean after being In the shop most other places I have been there has been greasy steering wheel, door and dash from the mechanics working on my vehicles but Not at Valley Nissan my truck came back clean I would recommend Valley to everyone! More

Great experience. Wonderful service. No trouble with scheduling the service, ever. Everyone was really super. Made me feel welcome to the shop. I would and have returned for service and h No trouble with scheduling the service, ever. Everyone was really super. Made me feel welcome to the shop. I would and have returned for service and have recommended the department many times. More