Valley Nissan of Staunton - Service Center

Nissan Service The technicians are Nissan certified so they know exactly what they are doing! Great price, fast service, clean waiting area, and complimentary drinks The technicians are Nissan certified so they know exactly what they are doing! Great price, fast service, clean waiting area, and complimentary drinks and snacks! Love this place! More

Excellent service Took my 2019 Nissan Sentra in for its first oil change and checkup. Very friendly staff and a very clean service area . I was very pleased with how qu Took my 2019 Nissan Sentra in for its first oil change and checkup. Very friendly staff and a very clean service area . I was very pleased with how quick they were. Thanks. More

JOB WELL DONE Service area was very clean and organized. John, Brewster, our Service contact, let us know what the vehicle needed and let us know what the cost w Service area was very clean and organized. John, Brewster, our Service contact, let us know what the vehicle needed and let us know what the cost was going to be prior to doing the work. What I like was "NO SUPRISES". More

Excellent customer service Intake was quick and efficient. Service advisor Nick was courteous and knowledgeable. Various options were discussed and well explained. My Frontie Intake was quick and efficient. Service advisor Nick was courteous and knowledgeable. Various options were discussed and well explained. My Frontier was finished in less than an hour More

Fast. Easy. Efficient. My experience with Valley Nissan of Staunton was amazing! Tabatha Hummel and Lesley Wicks were so friendly and helpful! I would definitely recommend t My experience with Valley Nissan of Staunton was amazing! Tabatha Hummel and Lesley Wicks were so friendly and helpful! I would definitely recommend this dealership as their customer service and the pace they go is unmatched. My whole family has purchased vehicles from here and never had a negative encounter. More

Above and Beyond A recent unexpected breakdown left me stranded at the gym. It turned out to be the result of a faulty oil plug washer after a recent dealership oil ch A recent unexpected breakdown left me stranded at the gym. It turned out to be the result of a faulty oil plug washer after a recent dealership oil change. The day turned into a long ordeal with towing and waiting for diagnosis and resolution. These things happen in life. Inconvenient events can be stressful and ruin your day but John Brewster and his service staff turned it around. Their calm and professional approach, their systematic analysis and their honest explanation were appreciated. Then they went above and beyond with extra kindness, washing and detailing the car and performing the annual inspection before returning it to me. Thank you Valley Nissan for your excellent caring customer service. It keeps me coming back and bringing my friends to your dealership too! More

Service while traveling We were traveling from OH to NC for annual family vacation at the Outer Banks. Near White Sulfur Springs our air conditioner quit working. We called a We were traveling from OH to NC for annual family vacation at the Outer Banks. Near White Sulfur Springs our air conditioner quit working. We called a Nissan dealership in Covington who said they could see us in 12 days! So we called Valley, who said they would be waiting for our arrival in 90 minutes. We pulled in, they got right on it, and we were out the door in about 2 hours! Vacation saved! We are very appreciative. More

# 1 in my book! I was treated with the utmost respect and my service was completed with amazing speed. Couldn't ask for more.I would recommend this dealership to ever I was treated with the utmost respect and my service was completed with amazing speed. Couldn't ask for more.I would recommend this dealership to everyone I know! More

Wonderful Experience! Friendly, family-oriented staff who work hard and fast to get you in and out! Will never go anywhere else for my cars service needs! Friendly, family-oriented staff who work hard and fast to get you in and out! Will never go anywhere else for my cars service needs! More

Excellent service The staff are friendly and not pushy. The service department t are excellent. I would recommend Valley Nissan to all my friends and family. Best serv The staff are friendly and not pushy. The service department t are excellent. I would recommend Valley Nissan to all my friends and family. Best service around !! More