Valley Nissan of Staunton - Service Center
Staunton, VA

73 Reviews of Valley Nissan of Staunton - Service Center
Stress free ABOVE and BEYOND service I am so truly grateful to the amazing service team at Nissan; especially Mike and Kody. Having had an incident in Harrisonburg and needing to be towed I am so truly grateful to the amazing service team at Nissan; especially Mike and Kody. Having had an incident in Harrisonburg and needing to be towed I knew from my past experience with Nissan that there was no other place I would trust more to fix my vehicle. Mike as well as Kody went above and beyond to ensure I had the best customer service possible; from ensuring I was kept updated on a daily bases as to the progress of my vehicle; ensuring and even assisting me with a write up for my bank; as most people know an unexpected incident can sometime be quite costly, as well as being extremely knowledgeable and patient while explaining and helping me understand exactly what had to be done and why. Best of all knowing I received the friendliest and most STRESS FREE customer service that I always find time and time again from the amazing service team at Nissan. I highly recommend that anyone go to them for something as small as new windshield wipers, an oil change or inspection, to the major repairs always knowing your receiving the best price and service around!! Can't thank them enough for everything!!!! More
I had my truck in for inspection and it needed brakes and ro the service center did the work that was needed and parked my pickup out front and I waited 45 min. and had to go back to the service desk and ask if the service center did the work that was needed and parked my pickup out front and I waited 45 min. and had to go back to the service desk and ask if mine was ready,it was ready and the service ngr. did not know because the person who waited on me had left to pick up another customer. this caused me to be late for appointment. I have to say when Brad and Corey was there every tine I came in for service they treated me like a customer not a number. More
Staunton service I went there two times for service on my car and both times was quoted a price before the work,but had to pay more than quoted after the work was don I went there two times for service on my car and both times was quoted a price before the work,but had to pay more than quoted after the work was done, they did work that i did not ask for and was not told about until it came time to pay. After being lied to about the price makes me wonder if they even did the work at all... expensive lesson. More