CMA's Valley Honda
Staunton, VA
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1,096 Reviews of CMA's Valley Honda
Good and Efficient Experience I was looking to buy my first new car, specifically with great fuel economy since I do a lot of highway driving for my new job. After much research, I I was looking to buy my first new car, specifically with great fuel economy since I do a lot of highway driving for my new job. After much research, I decided on a Honda Civic with a hatchback and perused the internet to find the best deals. I ended up looking at Valley Honda, because I was recommended it by an acquaintance. They did have one of the styles I was looking for in stock and in a color I preferred. I requested a quote online through their website and received it very quickly (on a Sunday night). It was the best deal I could find for this year, model, and style and below the MSRP as well as Kelley Blue Book's fair purchase price. The next day, I went to the dealership to look at the car with my mom and to test drive it. We were quickly greeted by an employee and directed to Ken Seal, who sent me the quote online. Since it was Memorial Day and super busy, we ended up working with Clement Bruner through the whole process. He was able to find the car, let me test drive it, answer the questions I had, fill out the paperwork, and get me approved to finance the car within a relatively short and efficient amount of time. I was very impressed how quickly it took, and Clement was great and easy to work with through it all. Unfortunately, since it was a busy day, it did take a long time to get into finance to finish the deal. That would probably be the only real negative about my whole experience. I also decided to get the Commodore Coatings finish on my car, because they were offering a very discounted price for it. I was able to get that done by the end of the same week, and they provided me a loaner car during that time. Honda Valley made that process fast and efficient as well, it took me about 10 minutes or less each day to pick up the loaner car and to drop it off. Overall, I had a good experience with the dealership and the salespeople. I would definitely recommend Valley Honda to anyone I know. More
You need to buy your Honda here As someone that worked in dealerships and for a major bank financing cars, I can say this is easily one of the best buying experiences you could possi As someone that worked in dealerships and for a major bank financing cars, I can say this is easily one of the best buying experiences you could possibly have. Amanda is responsive, honest and makes the whole process easy. She had the car ready, she understood what we wanted to pay and what we needed for our trade. There was no long wait for finance, a low pressure environment to sell any products and Adam was honest and professional. Buy your Honda here, you will not regret it. More
Good communication We quickly agreed on a fair price. Igor was always available to work with us over the course of four visits while we made up our minds about which car We quickly agreed on a fair price. Igor was always available to work with us over the course of four visits while we made up our minds about which car to buy. More
A simple, streamlined buying experience Clement and his team at Valley Honda made my recent purchase so easy! Communication was clear, concise, and direct on all fronts; email, text message, Clement and his team at Valley Honda made my recent purchase so easy! Communication was clear, concise, and direct on all fronts; email, text message, and in person. There was no haggling involved, no surprises, and other needs throughout the process (i.e., loaner vehicle provided while vehicle was being prepared) were met without even having to ask. Kudos to this team for running an efficient dealership and for providing an easy buying experience. More
Amazing and so easy to work with Nate knew what I needed and he took care of me plain and simple. It’s nice to know there is a place that still cares about helping people so much. Nate knew what I needed and he took care of me plain and simple. It’s nice to know there is a place that still cares about helping people so much. More
Honda CR-V purchase We had an easy, zero pressure purchase experience with a knowledgeable staff. Truly enjoyed the process and we were home with our new vehicle before w We had an easy, zero pressure purchase experience with a knowledgeable staff. Truly enjoyed the process and we were home with our new vehicle before we knew it! More
Great and friendly My dealer Amanda is so friendly and responsive. Also the customer service at Valley Honda is great. Staffs are nice. Online scheduling system is extre My dealer Amanda is so friendly and responsive. Also the customer service at Valley Honda is great. Staffs are nice. Online scheduling system is extremely convenient. I love the customer room here--it's so cozy, with iPad and soft drinks at service. I will recommend my friends interested in Honda come here. I purchased my Fit 2017 here and it was cheaper for 400 bucks than Umansky Honda. The people here and illumination for the space are significantly better than Umansky. That's why I always drive 50 mins for maintenance and services from Charlottesville to Staunton. More
Great experience! We recently purchased a new 2018 Honda Pilot from Phil and it was a great experience. Seeing how Phil and the staff at Valley Honda worked together a We recently purchased a new 2018 Honda Pilot from Phil and it was a great experience. Seeing how Phil and the staff at Valley Honda worked together as a team to best meet our needs was wonderful and made us feel like we were part of their family. I am typically not a fan of the car buying experience, but this experience was very different from what I've had in the past at other places. Everyone went above and beyond expectations. I would highly recommend buying from Valley Honda! More
16000 mile maintenance Needed a fluid check before a trip. Found out I was ready for a maintenance visit. All done in less than an hour. Service intake person immediately Needed a fluid check before a trip. Found out I was ready for a maintenance visit. All done in less than an hour. Service intake person immediately took my car back. He was friendly and efficient. Waiting area, drinks and coffee great. More
New Car Great customer service! Thank you! Will recommend to other customers and will continue coming here for our services, oil change, tire rotation, etc. H Great customer service! Thank you! Will recommend to other customers and will continue coming here for our services, oil change, tire rotation, etc. Helped with all of our needs. More