CMA's Valley Honda

Unbelievable Customer Service Joe was awesome. I messaged him before coming in to let him know what my wife and I were looking for and when we came to talk to him he has already pu Joe was awesome. I messaged him before coming in to let him know what my wife and I were looking for and when we came to talk to him he has already pulled the car in to start showing us everything. During the test drive he was very thorough in showing us features and the overall driving experience. Once we started talking about buying, he listened to what we were considering and made sure that we didn’t settle for anything less than exactly what we wanted. He was very patient during it all and was awesome with working with us on finance options. Joe definitely makes sure that whoever he sells to is getting great customer service and drives off the lot in the car they want, not just the car they’ll settle for. More

Great service experience! I called the service department to let them know I was running late for my appointment. Aaron took the call and said not to worry and take my time, w I called the service department to let them know I was running late for my appointment. Aaron took the call and said not to worry and take my time, which put my mind at ease. When I got there Aaron greeted me with a smile and a can-do attitude. My Honda was taken in for service while my wife and I relaxed in their comfortable waiting room and enjoyed complementary refreshments. I watched Aaron interact with other customers with the same enthusiasm and commitment to providing great service, and teamwork was evident throughout the service department. More

Happy Honda!!! The Valley Honda employees were all very personable and kind. Not only did they ensure I was paying for exactly what I wanted, they were ready to ans The Valley Honda employees were all very personable and kind. Not only did they ensure I was paying for exactly what I wanted, they were ready to answer any question I had and threw a few jokes my way as well :). I had a great experience purchasing my very first vehicle at Valley Honda and I would recommend Valley Honda to ANYONE and EVERYONE car shopping. Talk to Nate and Ahmad for any car questions you may have. They are great! Mike thoroughly explained my financing and made it easy to understand. Thank you for such wonderful service! More

Perfect experience!! I had a painless experience at Valley Honda. The technician rode with me to make sure he understood my problem. He obviously knew Honda cars. My serv I had a painless experience at Valley Honda. The technician rode with me to make sure he understood my problem. He obviously knew Honda cars. My service was done quickly and they had the replacement part ordered promptly and installed the following day in less time than they quoted, The seats in the waiting area were comfortable and they offered liquid refreshments. I have no complaints. Scott the mechanic was excellent! More

GREAT. Excellent followup after our purchase Jerry knows his product. He did an excellent job at explaining options and the benefits of owning a Honda. From our first contact with Mr. Robinson Jerry knows his product. He did an excellent job at explaining options and the benefits of owning a Honda. From our first contact with Mr. Robinson he has stayed in touch with us about the date of the arrival of the car we wanted. When we went to get our car it was clean and ready as promised. After the sale Jerry has called to answer any questions we have. More

Airbag Check American Honda arranged for this service call -- a quality check on airbags that had previously been replaced. Also had door locks checked, Caitlin wa American Honda arranged for this service call -- a quality check on airbags that had previously been replaced. Also had door locks checked, Caitlin was great, wonderful experience. Also wandered into the showroom and talked with Philip Argento about a possible future CRV, he was very nice and not pushy! More

Easy, fast, and wonderful service from everyone I had the privilege of buying from Weylin Holmes ! Not only did he work with me every step of the way with patience (which I’m not the easiest to deal I had the privilege of buying from Weylin Holmes ! Not only did he work with me every step of the way with patience (which I’m not the easiest to deal with) but he also jumped through hoops to make sure I had the car that suited my needs. I would say great salesman but he is much more than that. He cares about his customers and genuinely wants to put them in the right car for them and their family. Their manager rocks as well! Friendly smiles, awesome jokes, and great coffee in hand. I’ve not only found my new and ONLY car dealer , I’ve found friends within Valley Honda Staunton. Weylin, you’re the man! I will be sending everyone I know to you in the future! Alex Harris More

Mr. Holmes was great, curtious, and patient. Not pushy. My wife and I actually enjoyed our visit to the dealership. Will definitely visit Valley Honda for futur was great, curtious, and patient. Not pushy. My wife and I actually enjoyed our visit to the dealership. Will definitely visit Valley Honda for future purchases. More

Quality Service Center Professional service and very satisfied with the upfront and easy communication with the service team. Appreciate all the help to prolong the life of Professional service and very satisfied with the upfront and easy communication with the service team. Appreciate all the help to prolong the life of my old Honda vehicle. Thank you. More

2019 CR-V Touring Valley Honda in Staunton was a pleasure to deal with from the Sales staff, Management, and Fiance Office. Took back the next day and had vent visors Valley Honda in Staunton was a pleasure to deal with from the Sales staff, Management, and Fiance Office. Took back the next day and had vent visors and floor mats installed by the Service Dept. They were able to work me in. I will recommend Valley to all my family and friends looking for a new or used car. More