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CMA's Valley Honda
Staunton, VA
1,096 Reviews
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1,096 Reviews of CMA's Valley Honda
May 28, 2019
Great and Professional They gave us what we needed and wanted. Friendly and helped with the long process of leasing a car. Gave us the best deal possible. They gave us what we needed and wanted. Friendly and helped with the long process of leasing a car. Gave us the best deal possible. More
by Honda-2019
Employees Worked With
Bill Collins, Igor Kushnar, Ben St. Ours, Mario Aguilar
May 23, 2019
A great experience with nice folks. I stopped into Valley Honda somewhat unintentionally. I had been researching many cars and had narrowed it down to a few. A 370z, Civic Type R, Civic I stopped into Valley Honda somewhat unintentionally. I had been researching many cars and had narrowed it down to a few. A 370z, Civic Type R, Civic Si, and a Mustang Ecoboost. I stopped by on my way through town and luckily they had both a Type R and Si Civic. Tera approached me and asked if she could help me out. A few questions later I was driving the Si. After driving the Si I was pretty much decided that I wanted it but had to figure my finances and wanted to stew on it. Tera was super nice, not pushy, gave me her contact and sent me on my way. A few weeks later I decided everything was right, went in and got the car. Ben, Tera, and Igor made it easy, and fun. Thanks guys! More
by ChrisM#
Employees Worked With
Igor Kushnar, Ben St. Ours, Tera Gordon
May 23, 2019
Bought our new Minivan there! We worked with Tera Gordon on buying our brand new Honda Odyssey and she was extremely knowledgeable and so pleasant and easy to work with! We worked with Tera Gordon on buying our brand new Honda Odyssey and she was extremely knowledgeable and so pleasant and easy to work with! More
by abeutzel
Employees Worked With
Ben St. Ours, Mike Shields, Tera Gordon
May 21, 2019
Excellent work !! Was very helpful , kind and aknowledgeable with the information he gives with his clients ! Super recommended ! Very impressed with his work and the w Was very helpful , kind and aknowledgeable with the information he gives with his clients ! Super recommended ! Very impressed with his work and the way he took care of us! More
by Vanne1519
Employees Worked With
Bill Collins, Igor Kushnar, Mario Aguilar
May 20, 2019
Getting a better car. At this dealership my experience has been better then I could have ever imagined. I here came with my father just looking to see what was out there. A At this dealership my experience has been better then I could have ever imagined. I here came with my father just looking to see what was out there. As soon as we pulled up Mario came out and was very nice and very very knowledgeable about all of the cars we looked at. And Mario and his manager worked very hard to get me a great deal and a amazing APR. Everyone is very nice and I will definitely be sending anyone who needs a car Mario's way. More
by Skyrimnight
Employees Worked With
Bill Collins, Mario Aguilar
May 20, 2019
The best DealerShip and sales Man Mario This is a great Dealer with a very nice princes, and very good people who help you a lot. Thank you so much Mario for all your help! Thank you all of This is a great Dealer with a very nice princes, and very good people who help you a lot. Thank you so much Mario for all your help! Thank you all of you! More
by Richard
Employees Worked With
Igor Kushnar, Ben St. Ours, Mario Aguilar
May 16, 2019
Above and beyond Tera went above and beyond during the entirety of my car shopping process. She was well versed on the differences between vehicles, and knew how to ge Tera went above and beyond during the entirety of my car shopping process. She was well versed on the differences between vehicles, and knew how to get all the amenities and design features in the trim level I was eyeing. Even after the sale was completed, Tera continued to impress by making a car transfer from city to city as painless as possible. I highly recommend contacting Tera for all your new car needs More
by Afield
Employees Worked With
Tera Gordon
May 15, 2019
Tera made my dream car purchase a breeze I went in looking for something specific and Tera and Igor made it easy and comfortable. Even serviced my old car while waiting. Igor figured up a phe I went in looking for something specific and Tera and Igor made it easy and comfortable. Even serviced my old car while waiting. Igor figured up a phenomenal deal with pricing and cost per month while Tera and I drove a 6 speed SI around Staunton. I asked and they delivered. I would highly recommend your next purchase be with Tera. It didnt feel forced or pushy I felt like I was hanging with a friend. I'm still very excited!! More
by Blanche C
Employees Worked With
Igor Kushnar, Tera Gordon
May 14, 2019
New Car Mario did a great job explaining to us every little detail. Highly appreciate him trying his very best to get a great deal! Definitely recommend visit Mario did a great job explaining to us every little detail. Highly appreciate him trying his very best to get a great deal! Definitely recommend visiting him if you want a new car! More
by Karenjustinex3
Employees Worked With
Bill Collins, Ben St. Ours, Mike Shields, Mario Aguilar
May 13, 2019
Frustrated Loyal Customer We purchased our 2014 Honda Pilot from Valley Honda brand new and have been taking our vehicle there for all maintenance since we bought it. We start We purchased our 2014 Honda Pilot from Valley Honda brand new and have been taking our vehicle there for all maintenance since we bought it. We started noticing our clock was gaining time. It become a great math game the kids would play. "What time is it really?" When it finally was 25 minutes in the future, we made a point to tell Valley at our next appointment. Our records show we told them in 2017. They couldn't find anything wrong and reset the clock. We continued to see the problem persist and the compass was also recalculating a lot as well. We reported the problem several times. They found 3 pilots in the state had the same issue. They continued to try to remedy with hard resets but with no avail. The clock continued doing this over and over a period of time and before long it will build up 5, 10, etc minutes into the future. Finally, the last time we were in for maintenance in Nov 2018, we asked them to look at the problem again. We were so frustrated that this has persisted for over a year with no resolution. We called back after realizing once again, the problem was not fixed. I spoke with the service person. His response was to ask how was I going to pay to fix the problem since my car is out of warranty! I was so insulted by his response, I asked to speak with a manager. I called several times to speak to the service manager but was told each time he was unavailable. I finally left him a message very clearly expressing my frustration. I never got a return phone call. I have yet to return to Valley again for any further maintenance. It seems to me they are more concerned about getting their money than taking care of their customers. On every invoice it states, "At VALLEY HONDA we aim for 100% customer satisfaction. You may receive a survey regarding your service experience, TRULY EXCELLENT SERVICE is our only passing grade. If for any reason you are not COMPLETELY SATISFIED, please contact our Service Manager XXXXXX at XXX-XXX-XXXX!" This has not been our experience! More
by 2014HondaFamily
Employees Worked With
Josh Fix, Zubin Ratwani
