CMA's Subaru of Winchester

Took my car in for service and they saw my brake pads were backwards from changing out pads in the dark on the front passenger wheel. They wanted to charge full price for flipping the pad over to prevent were backwards from changing out pads in the dark on the front passenger wheel. They wanted to charge full price for flipping the pad over to prevent further damage and they drove the vehicle to the house. Definitely could have done a courtesy by just flipping them since the total price of work done was $550 to avoid any further damage. Customer service wasn’t that great and they were not able to provide further information and forgot which side the pads were backwards when asked. More

Friendly, fair place to buy and get your Subaru serviced. Nice Wi-Fi-equipped waiting area (with comfy chairs and fireplace!) and spotlessly clean lobby and service area. Quick and efficient service. Highly Nice Wi-Fi-equipped waiting area (with comfy chairs and fireplace!) and spotlessly clean lobby and service area. Quick and efficient service. Highly recommended! More

Amazing people to do work with, got me in an out in and out quickly out quickly More

Great customer service every time I have taken my car into them for maintenance. They were helpful and friendly into them for maintenance. They were helpful and friendly More

Very nice people here but my experience with the service dept on three consecutive visits found that they are a bowl of confusion, misguided information, and ill informed. dept on three consecutive visits found that they are a bowl of confusion, misguided information, and ill informed. More

We have purchased one car and have two Subarus that we have serviced at the dealership and have been very happy with the results. have serviced at the dealership and have been very happy with the results. More

We’re pleased. We’ll be back. Nice to have the auto maintenance work we needed without the self-serving, mercenary upsell so common at most other dealers. maintenance work we needed without the self-serving, mercenary upsell so common at most other dealers. More

Excellent, quick service. In and out for a state inspection in less than 20 minutes. Courteous staff and nice, clean waiting room too. Highly recommended. inspection in less than 20 minutes. Courteous staff and nice, clean waiting room too. Highly recommended. More

Efficient & friendly. Waiting room is comfortable and relaxing. Staff slways listens. All good. I was in for service, an oul change. Good experience was good. relaxing. Staff slways listens. All good. I was in for service, an oul change. Good experience was good. More

Always polite and helpful. I love the car wash too! More