CMA's Subaru of Winchester
Winchester, VA
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Bart, the salesman that "helped" us was very snobby. We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, told us to go to our bank. Went to CMA Honda of Winchester and had no issues. Would not recommend going there if you want a Subaru, go to a different dealership. More
When I arrived for my appointment Rick had stepped away from his desk. Immediately another man stepped up to check me in then sent me to the correct place. Everyone was very friendly, helpful and professio from his desk. Immediately another man stepped up to check me in then sent me to the correct place. Everyone was very friendly, helpful and professional. They even cleaned the fog from the left headlamp and checked the car for other possible problems. It was a pleasure to be treated by friendly , courteous, and professional people More
Terrific customer service in the sales and service departments.I have purchased four vehicles from them over the years. They have made certain to look out for all my requests promptly and with a posit departments.I have purchased four vehicles from them over the years. They have made certain to look out for all my requests promptly and with a positive attitude. Recommended without reservations. Scott Mason was terrific. More
Duncan Carlson treated me wonderfully in purchasing a new Subaru. He is competent, helpful, and friendly. It was a pleasure doing business with him. Subaru. He is competent, helpful, and friendly. It was a pleasure doing business with him. More
Walked in this morning to buy a used Subaru. All salespeople in offices. One walked by me and didn't say a word. I stood there, shocked no one came out to ask if I needed help. Decided to go to All salespeople in offices. One walked by me and didn't say a word. I stood there, shocked no one came out to ask if I needed help. Decided to go to bathroom. Came back to showroom, same thing, not a single person approached. I waved my arms in the air at one salesperson who finally came over. I told him how I felt about being ignored so we went to the manager's office, who didn't seem to give a crap. Odd, because my wife and I were just at Martinsburg CMA dealing with Stephen on buying a Toyota. He was first class along with the dealership. More
Very friendly and efficient. They listen to what you tell them regarding your intended use, your preferences for year & model, total cost after trade and options. Test drives are They listen to what you tell them regarding your intended use, your preferences for year & model, total cost after trade and options. Test drives are offered. If you know what you want, they provide you with all the data necessary to make a prudent decision. More