CMA's Honda of Winchester

Wayne was very attentive, not pushy, built good rapport with me. Extremely pleased with price, color, availability, and features offered. Paper work went smoothly and organized. with me. Extremely pleased with price, color, availability, and features offered. Paper work went smoothly and organized. More

I was interested in purchasing a new car and had been thinking of several different manufactures such as Ford, Chevy, Honda, Toyota, Mazda. I had a particular model in mind for all the manufactures exce thinking of several different manufactures such as Ford, Chevy, Honda, Toyota, Mazda. I had a particular model in mind for all the manufactures except Honda. i.e. Focus, Cruz, Mazda 3 etc. So I locate the Honda dealer in Winchester on Fri, drive into the lot, get out of my car and am greeted with "May I help you" from a young man who was clean cut and well mannered. I told him I was in the market for a new car but I had no idea of what I wanted. He asked me a few questions such as for personal use, how many members in my family, any other drivers. I told him I was the only one in my family and that I lived alone. He took note that I was driving a Mazdz 3 and asked if I was interested in that size car. I told him nothing larger so he suggested a FIT. So happens there were three FITS together on the lot. I indicate an interest in one of them so he got the keys and proceeded to explain the vehicle to me. It was apparent he was familiar with the product and I was impressed with him. He quoted me a price and asked if I would let him have my car evaluated and I told him no because I was not ready to buy, I was only looking. We exchange a couple more comments and I left. That evening I thought about the pleasant way I was treated at the Dealer's and about the vehicle I looked at, a most pleasant experience. The next morning I thought I would go back to Miller Honda and take another look and just about that time my phone rang and it was Justin calling so I told him I was on my way to see him. The end result was that I drove away with a new car!! It was a most enjoyable experience, the best I have ever enjoyed. And bear in mind that I am 89 years old and I have been buying e new car every 3 to 4 years since I turned 65. Every person I had contact with was cordial, friendly and helpful. I would not hesitate to recommend Miller Honda to anyone who might ask. Thanks to all of you. And oh yes, I am enjoying the heck out of the new car and in the process of learning about the many features it has. More

I just recently purchased a CRV - I have been a Honda owner for many years - I also knew what car I wanted When Justin approached us he was friendly and listened to what I had to say He did not press owner for many years - I also knew what car I wanted When Justin approached us he was friendly and listened to what I had to say He did not pressure me and explained everything in detail to me I would definitely would recommend to anyone to go Miller Honda More

Theresa was excellent from the start. She was professional but not pushy, pleasant and very knowledgeable about the car. This was the best car buying experience I have ever had and I would highly professional but not pushy, pleasant and very knowledgeable about the car. This was the best car buying experience I have ever had and I would highly recommend Theresa as a sales person to anyone interested in buying a car. The business manager who handled the paperwork was also excellent but unfortunately I cannot recall his name but he was very pleasant. I will definitely be going back to Miller Honda to buy again. More

I have been driving Honda Accords since 1985 so didn't need to be sold on the car. I went to Miller Honda knowing what I wanted and after having done research online for comparative prices. I was offer need to be sold on the car. I went to Miller Honda knowing what I wanted and after having done research online for comparative prices. I was offered an excellent price without any haggling along with a fair deal on my trade in. Justin Benkendorf was a pleasure to work with. Knowledgeable about the car, honest, and never any pressure. The sale and financing were handled smoothly and efficiently. More

Great car buying experience! Sales dept. easy to work with. No pressure. Willing to match another dealership's offer. Staff knowledgeable regarding vehicles available as well as service needs. with. No pressure. Willing to match another dealership's offer. Staff knowledgeable regarding vehicles available as well as service needs. More

I have now bought my second new car from Andy in 4 years. Andy is friendly, flexible, and not a pushy saleman. He makes people enjoy buying a new vehicle. Andy is friendly, flexible, and not a pushy saleman. He makes people enjoy buying a new vehicle. More

Saturday I spent most of the day test driving different cars that are decent on gas mileage. I am young and trying to go to school in the near future. After selling my truck recently, I had some money to p cars that are decent on gas mileage. I am young and trying to go to school in the near future. After selling my truck recently, I had some money to put down on a brand new car. I have heard nothing but good things about Honda cars. Miller Honda was my last stop of the day (it was nearing 2pm and my stomach was growling.) We parked and started looking at cars; someone came out right away to greet us and ask us how we were. The gentleman informed us someone would be out right away to assist us. No more than 2 minutes later Dave Rickard came out to see if he could help us. I liked the Silver 2012 Honda Civic Ex. He got the keys and let us get inside it. He let us take it on a test drive after, no problem. I was also interested in the Honda CRZ; he said he would check if they had any on the used lot as there were none on the main lot. Loved the way it rode, could see nothing wrong with it. Upon returning with the car; a Red CRZ was in front and running ready for me to test drive!!!! Out of all the cars I looked at that day; this seemed to fit the bill and to be the most affordable to someone like me who is young and has not bought a car. I also have a short credit history. We decided to break for lunch after returning the CRZ. I couldn't help but see the black 2012 Honda Civic they had (these were the only two 2012 Civics they had, Dave R. said they kept flying off the lot!!!) came with a free trial of XM Satellite radio. It also had a leather interior with some other features. This made it just out of my price range. If the Silver Civic could come with XM.... Before we left to 'refuel' our fatigued bodies, I mentioned this to Dave and he said he would look into it. I assured him we would be back. After some food, quick math and talking to my insurance company-I decided on the 2012 Honda Civic Ex. They were closing at 5 that day so we made it back to the dealership right around 4:15. Dave Rickard wasn't around se went into the main office and asked to see him. Sheila at the front desk paged him but he was in the middle of negotiating a deal!!!!! I think Dave was meant to sell cars!!! "Big" Dave Johnson was around to help us get the proper paper work started. Credit histroy, all the personal information. As well as talking about financing and what the bottom line was on price and what not. We asked him about the XM radio and he looked into it. It was an option, which I chose to have added on!!!!! My credit score was a good score, but I was unable to finance it on my own (first loan, short credit history) so my dad was able to co-sign. I have to mention that at this point it was about 5:30-well past closing. I cannnot thank them enough. They needed to talk to the bank about something, so everything was put on hold. They assured me that "this would happen." Monday they would be open, Sheila said the finance guy would be here at 9AM and they would find something out then. I have to also note that my finance rate was kept intact till tuesday to give me the best deal possible. Monday around 10:30AM Dave Rickard called me and said we were good to go, and with my financing rate we agreed upon that past satruday. We got to the dealership about 12:40pm that day; by 2:45 I was pulling out of the parking lot in my brand new car!!! Everyone was so friendly and did what they said they would; something of a rare commodity these days. Thank you again Dave Rickard and "Big" Dave Johnson!!! More

This is the best experience I ever had for buying a car. Before I begin, personal thanks to other salesmen who certainly contributed for my decision, namely Mr. Dave( other dave) and Dan. To be frank, I do Before I begin, personal thanks to other salesmen who certainly contributed for my decision, namely Mr. Dave( other dave) and Dan. To be frank, I don't know how to start this review to fully reflect how pleasant and remarkable experience I want to share with everybody I know. First of all, this is the dealership where everybody should come and seriously consider getting their cars. This is more of a family then bunch of sales man working independently just to squeeze even a penny out of out. Even though I was dealing with Big Dave for the last several months considering many different thoughts and perspectives, Dan and other Dave were extremely helpful to make me feel welcomed and so friendly. I buy car almost every 2 years or so, but every time, I am so disgusted with so called city-salesman who just know how to manipulate, provoke and intimidate you to purchase the vehicle. There is no attempt to win you as a person. But this dealership, especially Big Dave, tried to understand you, instead of just knowing you, to remember your wants and needs, instead of just making a quick sale. He spent more than enough courteous times and awesome comfortable smiles to make me feel really be me and help me to consider all options and venues. He is simply and amazingly the best. There is no push-pull games; there is no typical honda-trained salesman negotiation; there is no xx or obvious lame lies to lure you. Simply there is no attitude. It was really more of visiting old friend or family and just talk about cars and other things. Not only I am definitely coming back to this dealership, but i will introduce anybody around me to this dealership and Big Dave. Really, if you are sick and tired of pathetic salesman who can just lie to your face without a single guilt, and yet make you feel lose the game, then this is the place. Big Dave won the man in me, and he appreciated my patronage. He surely will get it again. More

My wife and I bought our first new car here and had a wonderful experience. The staff was very knowledgeable, friendly, professional, and didn't give us a hard time with pricing or financing. We were t wonderful experience. The staff was very knowledgeable, friendly, professional, and didn't give us a hard time with pricing or financing. We were taken very good care of and would highly recommend it to someone else. More