CMA's Honda of Winchester

Oil Change and Inspection As always my experience with the Service Dept at Miller Honda was exceptional. The service Rep (Amy Hoover) is always a real pleasure to deal with, sh As always my experience with the Service Dept at Miller Honda was exceptional. The service Rep (Amy Hoover) is always a real pleasure to deal with, she is very knowledgeable, experienced, and accurate with her assessments. The service was timely, efficient and well done. I would rate them as A+. More

State Inspection I went to get an inspection and the service manager told me it would be approximately 90 wait time. I was very pleased when my car was ready in 25 min I went to get an inspection and the service manager told me it would be approximately 90 wait time. I was very pleased when my car was ready in 25 minutes, instead. More

Service My Service Tech Harold is great to work with. He informs me of what is and what isn't necessary during my service, even when I suspect there is a pro My Service Tech Harold is great to work with. He informs me of what is and what isn't necessary during my service, even when I suspect there is a problem. I feel he is very dependable and trustworthy. He is very kind and strives to make my service experience pleasurable. In fact, all the service tech's strive for the same. More

Pants on Fire They said they would sell us a Mercedes after they fixed a broken door handle. When they found out the door handle would cost $2000.00 to fix, they s They said they would sell us a Mercedes after they fixed a broken door handle. When they found out the door handle would cost $2000.00 to fix, they said they could not sell us the car for the agreed upon price but would have the handle glued. They wanted us to sign a contract and pay for the car. I suppose the fix was going to be glue and then they would have gone through with the sale. The double speak was too much. Yeah, they do the "all of the time". And according to Sheila, you can't talk to the owner (or the guy you shook hand with) because it is "like calling the White House and asking for the President". Who knew that owner was/is unavailable. No thanks. More

I had been searching for a new car for my wife for a couple of months, and Miller Honda was one of the first places I contacted. I received a very competitive price from them, but just as importantly, couple of months, and Miller Honda was one of the first places I contacted. I received a very competitive price from them, but just as importantly, I received some honest feedback on what to expect with Honda incentives and pricing changes as those incentives came to an end in late December, early January. Josh was very helpful, providing constant communication along the way (without the "in your face" approach experienced with other dealers) to see the transaction through. I would, and in fact already have, recommend this dealership. More

I took my Accord in for service and while I was waiting I decided to look at a newer used car. While I was looking the salesman Ray Steele walked up and showed me the inventory that I was interested in. He w decided to look at a newer used car. While I was looking the salesman Ray Steele walked up and showed me the inventory that I was interested in. He was very professional and took the time to show me several cars and answered all of my questions without trying to pressure me into buying something. I told him I had a trade and he said he would be more than happy to have it appraised once the service was complete. Back at the service center Amy Hoover kept me updated as to the status of the repairs being done. She suggested that I have the appraiser come over and appraise my trade-in while the mechanics were completing the repairs in order to save a little time. She made the call and it was complete by the time the repairs were finished. She called Ray and had him come over and pick me up to take a test drive in the 2013 Accord I was interested in. We completed the test drive and went back into his office to get the paperwork going. I got a good price on my trade and a good price on my new car. Once the terms were agreed to, I went to Matt Keefers office to complete the financing paperwork. Matt was very thorough and helpful, explaining all the terms of the loan and the additional warranty. I left there in my new Accord feeling pretty good about the entire experience at Miller. I spent more money than I had intended to but I drove away in basically a new car, much nicer than I had hoped for. I would recommend Miller Honda to anyone looking for a new or used vehicle. More

This was my second buying experience at miller Honda. The moment I decided to buy a new car I thought of miller and when I thought of Miller I thought of George Waymack. George is the man! Not pushy, gets th moment I decided to buy a new car I thought of miller and when I thought of Miller I thought of George Waymack. George is the man! Not pushy, gets the price where I want it and gets the deal done! Thanks George Mike messenger More