CMA's Honda of Lynchburg

Excellent customer service and no pressure! I walked away with exactly what I went there for, thanks to the excellent customer service from salesman Eddie Vest. He was available at a moment’s no I walked away with exactly what I went there for, thanks to the excellent customer service from salesman Eddie Vest. He was available at a moment’s notice and allowed a generous amount of time and patience until I was certain of my decision. He walked me through my purchase with no pressure, just was very personable and shared the information I needed to make an informed decision, even when I changed my mind halfway through! Once I decided, he hurried the process along in order to finish on my timeline. At the end of the day he even helped return my rental car! The service was truly above and beyond. I believe I was offered a fair price and they even ran the numbers a few times at my request until I was satisfied. I genuinely enjoyed making this purchase and look forward to next time, as I will certainly be back. More

Shopped for a new CR-V with long time salesman Have owned Honda from sales man, Ricky Hamlet, for over 20 years. Great experience for buying new cars. Service has been excellent at Billy Craft Hond Have owned Honda from sales man, Ricky Hamlet, for over 20 years. Great experience for buying new cars. Service has been excellent at Billy Craft Honda. More

First Time Customer My husband and I stopped by Billy Craft to test drive a CRV. We liked it so much we made a purchase and got the last 2018 on the lot. Luke Okes was My husband and I stopped by Billy Craft to test drive a CRV. We liked it so much we made a purchase and got the last 2018 on the lot. Luke Okes was friendly and knowledgeable and very professional. This was my first Honda purchase and will not be my last from Billy Craft! I was surprised at how quick and efficient the purchase was. From the test drive to driving off the lot only took 2 hours. More

Friendly staff and sales person We stopped by Billy Craft Honda to look at the Ridgeline truck and met Chris Wilmouth. He is very knowledgeable and helpful in explaining the featur We stopped by Billy Craft Honda to look at the Ridgeline truck and met Chris Wilmouth. He is very knowledgeable and helpful in explaining the features of the vehicle. After some negotiations we settled on one of the Ridgelines in stock. So far we have been very satisfied with the vehicle and look forward to many years of service out of it. More

I made the right choice in Honda Dealerships What a nice experience for a change buying a new car. Chris from Billy Craft did an excellent job explaining the options without the typical pushy sal What a nice experience for a change buying a new car. Chris from Billy Craft did an excellent job explaining the options without the typical pushy sales approach ... refreshing! Once we made the final decision we also experienced a quick in-and-out of the finance office. Bottom line ... highly recommend Billy Craft Honda!!! More

Excellent People...Excellent Service I inquired online, and as soon as I walked into Billy Craft Honda, I knew I had chosen the right place. There was no pressure or gimmicks. In this day I inquired online, and as soon as I walked into Billy Craft Honda, I knew I had chosen the right place. There was no pressure or gimmicks. In this day and age, it is hard to find honesty. This company superseded my expectation. The dealership is immaculate and well-maintained. The offices are cozy and clean, and the staff is very professional and patient. They explain all facets of purchasing an automobile with complete accuracy, making sure the buyer understands each component. If anyone is in the market for a new vehicle, don't let this great company in Lynchburg pass you by! More

Best car buying experience ever! Billy Craft Honda gave us a great no pressure car buying experience when we purchased our Odyssey. We visited several times before making the purchase Billy Craft Honda gave us a great no pressure car buying experience when we purchased our Odyssey. We visited several times before making the purchase and they treated us graciously each time, never pressuring to buy before we were ready. Jessi was our sales rep, but Luke her back up and was also amazing to work with. More

Happy Repeat Customer I am a happy repeat customer. Hondas are great cars with excellent reliability and safety. I wouldn't settle for less. I have purchased nine new and I am a happy repeat customer. Hondas are great cars with excellent reliability and safety. I wouldn't settle for less. I have purchased nine new and used Hondas from Billy craft since 2002 for myself and family members. The personal service I have received from salesman Ricky Hamlet is unmatched. He has always given me a fair price, and honest no-pressure service. The Service Department managed by Kevin Habermas is also excellent. I have been doing my service there since 2002 and have never been disappointed. I have never sold or traded in any of my Hondas, I've kept everyone of them for many miles and eventually passed them down to my children. More

New 2018 Honda Accord I had a wonderful experience, as always! The salesman, Chris Bucklew was very thorough with showing me all the “bells and whistles “ on the car! He t I had a wonderful experience, as always! The salesman, Chris Bucklew was very thorough with showing me all the “bells and whistles “ on the car! He takes a lot of time to make sure that I am comfortable with all of the new features! I highly recommend Billy Craft ! This is our third Honda(2007,2014 and now 2018), we still have all cars because they run so well! Thanks for always being there! More

GREAT BUYING EXPERIENCE I just purchased a 2018 CRV Touring edition from Ricky Hamlet. The buying experience was seamless. Their knowledge, expertise, and customer service ar I just purchased a 2018 CRV Touring edition from Ricky Hamlet. The buying experience was seamless. Their knowledge, expertise, and customer service are nothing but the best. Ricky Hamlet and the entire staff treated us more like family than just a typical customer. Explained every detail of the car, answered all of our questions, and go beyond the typical car buying experience. I definitely recommend buying a vehicle from Billy Craft. - C. Rigas More