CMA's Honda of Lynchburg

Great experience again! I just purchased our second vehicle a 2016 CRV this time and it was another great experience. Ricky Hamlet who helped me get my wife's 2012 CIvic was I just purchased our second vehicle a 2016 CRV this time and it was another great experience. Ricky Hamlet who helped me get my wife's 2012 CIvic was pleasant professional and thorough as usual. Billy Craft Honda has a great staff from sales to service they are wonderful. This was my most recent but certainly won't be my last visit. Stop looking for a place to go, just go to Billy Craft Honda! More

New car Excellent customer service. There was no pressure to buy a car. My salesman was friendly and patient Excellent customer service. There was no pressure to buy a car. My salesman was friendly and patient More

Great place to deal with! Great place to deal with. Went in knowing what I wanted and they didn't try to sell me on any other vehicle and didn't try to sell me any extra junk I Great place to deal with. Went in knowing what I wanted and they didn't try to sell me on any other vehicle and didn't try to sell me any extra junk I didn't want or need. Got a great deal worked out as well without any difficulty. More

Extra Helpful! Stress free experience & Ben Hildreth was a great salesman! It was like talking to a neighbor about a car, and the actual deal was so smooth! Stress free experience & Ben Hildreth was a great salesman! It was like talking to a neighbor about a car, and the actual deal was so smooth! More

Great Deal1 Friendly dealer, Ken Roberts, had me in mind when it came to the car I was looking for. He never gave up and I am very satisfied with the car that I Friendly dealer, Ken Roberts, had me in mind when it came to the car I was looking for. He never gave up and I am very satisfied with the car that I purchase. Frank Neumann More

The employees are very hard working. I am so grateful. My decision to buy a new car was a very big one for me to make. The employees of Billy Craft Honda made my experience enjoyable and as easy going as p My decision to buy a new car was a very big one for me to make. The employees of Billy Craft Honda made my experience enjoyable and as easy going as possible. They worked very hard to find the exact vehicle I wanted and I could not be happier with my decision. More

no pressure sales and advise all options available Was looking for a low mileage used vehicle The salesman Luke Okes and Manager Kevin Hamlett helped me with the decision to buy a Crv and after looking Was looking for a low mileage used vehicle The salesman Luke Okes and Manager Kevin Hamlett helped me with the decision to buy a Crv and after looking for about 6 months and they were very helpful, The wrap coverage is very well worth the cost to give me confidence that while my wife is driving back and forth to see our new grandson 2 and 1/2 hours away. She will be taken care of. I will buy from Billy Craft again. More

Very Pleased! We recently bought a new Honda Pilot from Nathaniel at Billy Craft Honda in Lynchburg, VA. He answered all of our questions, was gracious to work wit We recently bought a new Honda Pilot from Nathaniel at Billy Craft Honda in Lynchburg, VA. He answered all of our questions, was gracious to work with, and gave us time to make our final decision. All of the employees we came into contact with were very congenial and took time to share information we needed to make our final choice. We highly recommend Billy Craft Honda. More

very ugly personalities from sales.to.service Went there for service on my 2010 Honda told them I had an extended warranty they said it didn't cover my service. Found out when I traded the car and Went there for service on my 2010 Honda told them I had an extended warranty they said it didn't cover my service. Found out when I traded the car and cancelled remaining extended warranty that it would have covered the repair but couldn't re-imberce me cause the contract had by then been canceled. Went talked to service manager and talked to him and let him know that and that when I had service I told them 3 different times about extended warranty, he advised me that if I had bought from them they would have known what I had I advised him I had told them when ordering part ,when schedule service,and when getting service about warranty to be advised that it wouldn't cover it. When trading at another dealerI was asked about purchasing another extended warranty which I dec)inedible for reason I thought I didn't pay for things only to discover that I would've covered if Billy Craft would've filled paperwork out. . Also talked to several sales and service manager and they told me that if I would have originally bought the car from them they would have taken care of me. Said I should have shopped local. I thought a customer whether sales or service was a customer. Will not EVER go to Billy Craft and wouldn't advise anyone to More