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CMA's Colonial Hyundai
Chester, VA
1,094 Reviews
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1,094 Reviews of CMA's Colonial Hyundai
April 08, 2019
Not what you would expect (on the good side, not bad side) These guys do great work in servicing and in sales, this is my 4th car from them (I updated them to newer years). They don't pressure you to get out These guys do great work in servicing and in sales, this is my 4th car from them (I updated them to newer years). They don't pressure you to get out of your comfort zone too much and their service is great. They do usually recommend services, but usually when it is recommended or would benefit you, not just to suck you dry of money, they do great work. More
by Iggy Castillo
Employees Worked With
Ed Nicol and really all of their service team, Brian McCaffity
March 29, 2019
My review on Colonial Hyundai is that Kim Turner is a very g I love coming to Colonial Hyundai for all of my car service needs and thank you for Kim Turner is my customer service rep. And I will always choose Co I love coming to Colonial Hyundai for all of my car service needs and thank you for Kim Turner is my customer service rep. And I will always choose Colonial Hyundai for all my service needs no long Waits friendly atmosphere More
by Godley@5godley
Employees Worked With
Kim Turner number one, Jon Carpenter, Jason Vicente
March 26, 2019
Love Coach Russell! Coach Russell was very sincere, helpful and showed concern about my needs in finding the best and safest car for me. He was patient and very customer Coach Russell was very sincere, helpful and showed concern about my needs in finding the best and safest car for me. He was patient and very customer focused. More
by AnnesFriend
Employees Worked With
Bill Russell
March 25, 2019
Satisfied customer The best car buying experience ever mr.Terril Shepherd was AWEMAZING!! he called he followed up he delivered,great customer service Terrill knows what The best car buying experience ever mr.Terril Shepherd was AWEMAZING!! he called he followed up he delivered,great customer service Terrill knows what hes doing I hope he stays with you guys for many years to come,great young man,thank you Terrill for taking the time to listen to my needs and wants lol and got me what I needed a brand new car to drive keep up with being AWEMAZING!! Thanks N.Marriot. More
by Winner2019
Employees Worked With
Sarah,great customer service, upbeat nice, Tarronce Walters
March 11, 2019
Exceptional They were willing to help when nobody else would .They were like family. They also made me feel like a family member instead of a customer... I would They were willing to help when nobody else would .They were like family. They also made me feel like a family member instead of a customer... I would definitely recommend them to anyone. More
by Bradytime12
Employees Worked With
Jessica Compton
March 11, 2019
Buying a car from home Worked with Jessica C. and was able to make a deal from my living room. Super attentive and delivered everything she promised with a smile! Worked with Jessica C. and was able to make a deal from my living room. Super attentive and delivered everything she promised with a smile! More
by elantra #4
Employees Worked With
Jessica Compton, Tarronce Walters
March 06, 2019
Car repairs are never fun. However the service representative Kim kindly walked me through each of the repair needs for my vehicle. She helped me make good decis are never fun. However the service representative Kim kindly walked me through each of the repair needs for my vehicle. She helped me make good decisions so that I could get what I needed to get done for my car to be operable. She was kind and she was understanding. Not to mention most of the people in the organization were friendly. Unfortunately I have to update my review. Yesterday's I was waiting to receive a call for when my car would be finished. No one called me what time. I made several phone calls in the afternoon and no one picked up. It appeared that something might have been wrong with their phone lines. I spoke to one representative briefly and he explained to me that the car should be ready at 4. After 4 I did not receive a call and I did not have a way back and forth to the shop. So at around 6:30 I went to the Hyundai dealer where a young woman was behind the counter who I feel like did not care. She handed me by keys and I express that I have been waiting for someone to call me and let me know that it was ready. She was like I was supposed to but it was extremely busy in here. So I walked outside to get my car and I feel the car or on only to find that it has the same issue that was supposed to be repair the first place. The $4 item that I had to purchase that was going to cost me $70 to install was not installed. And no one had it for me. So the receptionist was comfortable with me taking my car off the lot even though I've paid for everything and did not have a solution for me other than to call back in the morning. That only is that poor customer service I am hoping that I never have to go back again. So this Started off okay but she live in You learn. And now this would be by Third Day not at work because I have to deal with the Hyundai dealer. More
by Azera2014
Employees Worked With
Kim
March 06, 2019
My service adviser (Kim) is great Kim is always on top of all things service (and customer service) related. I had another vehicle (Elantra) in the day before and was not very happy w Kim is always on top of all things service (and customer service) related. I had another vehicle (Elantra) in the day before and was not very happy with the experience/customer service provided by another adviser. The work on my Sonata went quickly - as Kim promised - and I, again, am very satisfied. More
by I95 Traveller
Employees Worked With
Kim (Service Adviser)
March 05, 2019
Awesome Buy Our experience with Angel was like no other and I’ve bought several cars in my lifetime. He was very attentive to the needs of my daughter while picki Our experience with Angel was like no other and I’ve bought several cars in my lifetime. He was very attentive to the needs of my daughter while picking a car. Even the finance part that’s normally boring was great, he made sure everything possible to benefit her was exhausted . I will definitely be returning for that new SUV for 2020... 😃 More
by Butler520
Employees Worked With
Tarronce Walters, Angelus McCauley
March 03, 2019
Great service with great variety of employees It is hard to see a car dealership that has such a variety of employees like this one. Spanish speaking people, African-Americans and most importantly It is hard to see a car dealership that has such a variety of employees like this one. Spanish speaking people, African-Americans and most importantly women. I am glad there is a car dealership that considers diversity an asset and something important. The treatment I had was exemplary and fast. Great experience overall. More
by emelki1968
Employees Worked With
Jessica Compton, Fiori Gonzalez
